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Came to Osaka for biz trip and stayed in this hotel for a day.
No kind reception and the room was not cleaned that I found hair on the bad...!!!
Pillows and coverlet smell like unwashed head. Feel so uncomfortable for all day stay.
1 Thank Tae-woo K
Response from レム新大阪, マネージャー at remm Shin OsakaResponded 3 weeks ago
Thank you for staying with remm shin-osaka.
On behalf of our hotel, I would like to apoloqize for the matter
you have encountered during your stay.
We have shared your comment within our departments
and we will strive to further improre the sevice.
We are staying 1 night in the hotel as we visit Universal Osaka for the whole day, and head back to Tokyo the following day.
We find the hotel to be tiny in size, but the staffs and the management of the hotel provide thoughtful...More
hotel is inside shin-osaka station which is super convenient for traveller. Room is not that big but very clean and comfortable. Hotel is really new and hotel staffs are very welcome. Highly recommended.
We enjoyed our stay although the room was tiny. The bathroom is also located between the window and the bedroom separated by only a glass wall, meaning that to get some privacy you needed to close the blinds which then left the other person without...More
Staying here 3 nights. Location is very convenient as this hotel is located inside Shin-Osaka Station and is easy to find. The entrance to the facility already is very modern, almost a bit sci-fi. The front desk is on the 12th floor and check in...More
Response from レム新大阪, マネージャー at remm Shin OsakaResponded 3 August 2017
We are grateful that you have taken the time to post a review of your recent stay.
We are very happy to hear that you have enjoyed your stay, and we hope that you will consider us again for your next visit to Osaka.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
US$102 - US$233 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Family Hotel in Osaka
#14 Romantic Hotel in Osaka
#19 Business Hotel in Osaka
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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I stayed here for 1 week last year & breakfast was included in my price. You have breakfast at 1 of the restaurants right next to the entry of the hotel in the station, as for what's on the menu I can't remember much but it... More
I stayed here for 1 week last year & breakfast was included in my price. You have breakfast at 1 of the restaurants right next to the entry of the hotel in the station, as for what's on the menu I can't remember much but it was good.