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Great location as expected from the Remm Hotel chain, situated right on top of major station, Shin-Osaka. Upon checking in, it felt like a corporate hotel, where the service felt very "robotic". Our room offered fantastic views of the city although it was very small...More
Response from レム新大阪, マネージャー at remm Shin OsakaResponded 26 October 2017
It was a pleasure to have you staying at remm SHIN-OSAKA.
We are very appreciative for your comment about us.
We look forward to welcoming you back to Osaka, a remm SHIN-OSAKA.
Warm regards. Front Manager.
The smallest room I have stayed in. It defines compact living. The double bed is smaller than a queen-sized bed! It's amazing that they even managed to squeeze in a table and a chair into the tiny room. I must salute the ID for making...More
Remm Shin-Osaka is right on top of Shin-Osaka Station, the junction of the Tokaido and Sanyo Shinkansen lines. If you will be doing a few day-trips on both of those high-speed lines, it proves a convenient base for doing so. This hotel is part of...More
Came to Osaka for biz trip and stayed in this hotel for a day.
No kind reception and the room was not cleaned that I found hair on the bad...!!!
Pillows and coverlet smell like unwashed head. Feel so uncomfortable for all day stay.
1 Thank Tae-woo K
Response from レム新大阪, マネージャー at remm Shin OsakaResponded 4 September 2017
Thank you for staying with remm shin-osaka.
On behalf of our hotel, I would like to apoloqize for the matter
you have encountered during your stay.
We have shared your comment within our departments
and we will strive to further improre the sevice.
We are staying 1 night in the hotel as we visit Universal Osaka for the whole day, and head back to Tokyo the following day.
We find the hotel to be tiny in size, but the staffs and the management of the hotel provide thoughtful...More