Equatorial Plaza Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
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About
#1 of 768 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
The re-making of Hotel Equatorial Kuala Lumpur as EQ has been a milestone in Malaysia’s hospitality industry. Recently named by Travel + Leisure Asia as Best City Hotel in Malaysia, EQ is also Tripadvisor’s #1 ranked hotel in Kuala Lumpur since 2019. The magnificent 52-storey tower is in the heart of Kuala Lumpur’s famed Golden Triangle. It is the centrepiece of the new Equatorial Plaza, which offers 440 guestrooms and suites with luxurious amenities and impressive city views from every vantage point. Being in close proximity to the famous Petronas Twin Towers, Pavilion Kuala Lumpur, Kuala Lumpur Convention Centre, and other attractions makes EQ the ideal hotel for leisure and business travellers. EQ is also home to some of the city’s most highly-regarded restaurants and bars. Nipah, the all-day dining restaurant, serves pan-Asian and Western cuisine. Kampachi is an award-winning restaurant that has been around for over four decades, offering the finest of Japanese cuisine. Étoile Bistro is a rebirth of the previous street-side bistro, now swankier than ever. Bottega Lounge serves Mediterranean bites with daily afternoon tea. Its signature rooftop Sky51 is the next landmark entertainment destination under the stars - Sabayon is a contemporary European fine dining restaurant with an award-winning wine list, and Blue is the bespoke speakeasy rooftop bar and lounge with tantalising cocktails. The 5-star accredited hotel is also Green Building Index (GBI) Gold-certified and is among the most energy and resource-efficient buildings in the city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Highchairs available
Electric vehicle charging station
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Chinese, Malay
Location
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
Contact
Equatorial Plaza Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
Getting there
Raja ChulanKuala Lumpur Rapid KL4 min
Bukit NanasKuala Lumpur Rapid KL8 min
Rental CarsSee all Kuala Lumpur car hire
585Reviews19Q+A86Room tips
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Popular mentions
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+1
We stayed at the hotel for 1 night.I sing highly of service. Once we arrived, we were welcome by the staff and we feel so pleasant. EQ Hotel is very beautiful,modern and the room view of KL Tower and KLCC super nice 👍🏻 And also room was clean and the mini bar was complimentary🥰
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 1 week ago
Dear Heng, Thank you for taking the time to share your fabulous review on Tripadvisor following your recent stay with us. I greatly appreciate your mentions of our amazing team for their impeccable and professional service to our valued guests as soon as they stepped into the premise. I am also delighted to know that you have thoroughly enjoyed every aspect of your stay and everything was to your liking. Thank you for mentioning our tastefully designed and well-appointed room. Glad that you enjoyed our minibar selections, which is of course complimentary to our hotel guests. All of our rooms comes with wide window panel and located on 30th floor onwards, thus giving our guests an unparalleled view of the city! Once again, thank you so much for highlighting our excellent facilities and offerings. We look forward to welcoming you back for another remarkable stay at EQ Kuala Lumpur. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A fantastic place to stay in KL. Walking distance from major locations like KLCC, Pavillion, Petaling Street and Merdeka Square. The rooftop bar and view from up there is amazing. Especially beautiful at sunset and at night. We had a twin towers view room, and it was clean, well fitted and of course had the spectacular view. Service was great also. The afternoon tea at the café was well presented and delicious.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Book a twin towers view room if possible- you won’t be disappointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 1 week ago
Dear Cambridgeguy88, I am pleased to read your mentions that all our stunning rooms are indeed spacious and tastefully designed. Every details were carefully selected from the comfortable of our beds, to the finest linen and pillows as well as our range of bath amenities - all were carefully chosen for the comfort of our valued guests. Thank you for pointing out the attentive service and warm hospitality of our team. We positively appreciate your amazing review following your recent stay at EQ Kuala Lumpur, and thank you for letting other travelers read your positive experience here on Tripadvisor. We are also thrilled to know that you have thoroughly enjoyed every aspect of your stay and loved every moment while staying with us. I am pleased to know that you have taken the opportunity during your stay to try out our dining outlets includes our bespoke SKY51, a perfect avenue to hang out with friends while enjoying a glass or two of our signature cocktails specially curated by our seasoned mixologists. As you mentioned in your review, we are blessed to be located right in the heart of Kuala Lumpur, surrounded by plenty of restaurants, shopping options and some of Kuala Lumpur top attractions! Once again, thank you for such a glowing review. We look forward to welcoming you back anytime soon! Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nomad00030771425 wrote a review Jan. 2023
3 days 2 nights stay was enjoyable 🌟The breakfast served is delicious and wide variety. Very clean room and bedding was comfortable and also very great service by the concierge and reception team👍👍
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 1 week ago
Dear Nomad00030771425, It is our inspiration to curate a bespoke and memorable experience to our valued guests, thus it gives us great feelings to know that we have successfully done so on your recent stay at EQ Kuala Lumpur. Thank you so much for having taken the time to write us such an amazing review following your recent stay at EQ, and for letting other travelers read your positive experience on Tripadvisor. I am pleased to read that you thoroughly enjoyed all aspect of your stay and loved every detail of your experience. Thank you for your mentions of our clean and tastefully designed room, comfortable bedding and excellent service by our attentive team. I will definitely pass on your great feedback to them especially to the Reception and Concierge team for job well done - thank you for your compliments. Once again, thank you for your amazing review. We look forward to welcoming you back for another remarkable stay at EQ Kuala Lumpur! Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location - I walked to Petronas Towers, Pavilion, and Menara Towers. Friendly and helpful staff. At check in, a towelette and drink was provided - it would be very welcome on a hot day. Room was large, with a big bathroom (tub and shower) and separate toilet. The room had a view of the Petrona Twin Towers, and lots of natural light. Excellent toiletries. Free minibar (soft drinks only) was provided. The breakfast buffet was excellent - lots of choice for to suit both the western and local guests: yoghurt, pastries, Malay hot food, fried/scrambled eggs, cheeses, fresh fruit. Excellent service - the staff were quick to clear tables and were attentive without being in-your-face. The infinity pool was fabulous! Ditto the steam room and sauna (couldn't try these - next time!) I thoroughly enjoyed my stay.…
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 1 week ago
Dear 22Senior_travels, It was such a great feeling to read your amazing 5star review and to know that you have thoroughly enjoyed your stay with us. Thank you for sharing your excellent feedback on Tripadvisor following your stay at EQ Kuala Lumpur recently. I am delighted to know that you have thoroughly enjoyed every aspect of your stay and everything was to your satisfaction. Thank you for your mentions of our spacious and well-appointed room. All of our rooms are tastefully designed with wide window panel which located from 30th floor onwards, hence the unparalleled view of the city! It is also great to read that our location was perfect for your needs and that you had such a great stay with us. As you mentioned in your review, we are blessed to be located right in the heart of Kuala Lumpur! I am glad that everything from facilities to location to our F&B offerings was to you liking. It is our inspiration to strive to deliver the best experience to our guests, and it is always pleasing when we received such a great review like yours. Also, thank you for your kind comments about the team, it means a lot to us. Once again, thank you for your recent patronage. We look forward to the opportunity to welcoming you back whenever your travels bring you back to Kuala Lumpur. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheryl L wrote a review Jan. 2023
Our stay at EQ was certainly that of a first class experience. As we entered the lavishly decorated lobby, we were given a warm greeting by the ever accommodating staff that made the entire check-in process fast and fuss-free. The room that we were given was spacious and pristine which was huge plus point for my son who has sensitive skin and was extremely comfortable with the cleanliness and quality of the beds. Our experience at the restaurants were nothing short of first class. The breakfast spread available at Nipah brought together some of the best of both the east and the west, I particularly enjoyed the Roti Canai, which is usually paired with their authentic, thick curry. Restaurant Kampachi made me feel like I was eating in Japan as the staff were extremely polite and knowledgeable about the menu, and the food was fresh and well presented. The spectacular view at Sky 51 simply took my breath away and I had a great time indulging in drinks and music at the rooftop bar Blue. For those that love to exercise and need to keep up with their workout routines, the gym located at level 29 was certainly in a class of its own. There is a wide array of equipment available, and the cardio machines were placed near the window so you can have a look at the gorgeous landscape as you train. After your workout, you can rest and unwind in the sauna inside the gym.…
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 2 weeks ago
Dear Cheryl L, It was extremely joyous to read such an amazing review following your recent stay at EQ Kuala Lumpur. We are humbled by your kind compliment and superb recognition. There are no words to describe our excitement to know that you had a wonderful stay overall, and that our warm hospitality and attentive services from our team stood out to you. I have passed on your message to the team and it is very well received by everyone here - Thank you! We are honoured to quote your mentions that the experience at the restaurants were nothing short of first class. This brings smiles to our faces and to know that the team has successfully curate a bespoke dining experience throughout your stay was cherry on top. I am glad that you have taken the advantage to utilize all our well-equipped facilities and enjoyed every aspect of it. Once again, we thank you for your stay and hope that we will have the opportunity to welcome you back soon. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EY wrote a review Jan. 2023
My family and I really enjoyed our stay at the EQ! The hotel provided such an outstanding service and I was very impressed with how professional the EQ staff was. The rooms were very spacious and clean and had a great view of KL! The beautiful Christmas decor brings life to the hotel. My family and I hope to return here when we are back in Malaysia! Thanks for making our vacation amazing and worth-while, EQ!
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 2 weeks ago
Dear EY, I am delighted to read your amazing feedback here on Tripadvisor. Thank you for choosing EQ Kuala Lumpur on your recent stay and for taking the time to share your remarkable experience with us. It was pleasing to learn that you and your family enjoyed everything about your time with us and were looked after by our incredibly attentive team - they really do strive to deliver the best experience to our guests, and it is always pleasing when we get to read comments like yours. I will make sure your heartfelt comments are shared with our team. There was nothing beats the feeling to know that everything was to your liking and that we have met your expectations on this stay. The hotel was designed with our guests in mind by creating spaces that are both cozy and comfortable. I am glad that our spacious and well-appointed room with a breathtaking view, suits your expectations. Thank you again for the lovely mentions. Once again, thank you for your stay. We greatly appreciate your recent patronage and look forward to the opportunity to welcoming you back for another remarkable stay at EQ Kuala Lumpur. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went for a few days break. Staff were very friendly and helpful. Room were nice and spacious. Good variety of food for breakfast and fine dining restaurants meaning we didn't have to travel out to eat. Many thanks to Dino the Chef Concierge for arranging our transport to and from the airport and for a late checkout. Thanks to Unee servicing in the breakfast area and Majenda in cleaning our room. Hotel is located near KLCC and the Pavilion and not far from Starhill dining area. Highly recommend this as a hotel to come and stay
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 2 weeks ago
Dear DarrenG49, Thank you for taking the time to share your fabulous review on Tripadvisor following your recent stay with us. We loved the fact that you appreciate the impeccable and professional service by our amazing team members. It is our inspiration to provide the greatest experience to all our valued guests, thus it is heartwarming to hear your compliments. I have passed on your message to Dino, Unee, Majenda and the rest of the team and it very well received by everyone here. I am delighted to know that you have thoroughly enjoyed every aspect of your stay and everything was to your liking. Thank you for mentioning our spacious, well-appointed room will full range of bathroom amenities. All of our rooms are tastefully designed from 30th floor onwards, and all of our room comes with wide window panel giving our guests an unparalleled view of the city! I completely agree with you, our location is indeed spot on as we are located in the heart of Kuala Lumpur which gives our guests an outstanding opportunity to explore our urban neighborhood easily. There is just so much to do and so much to see within a few minutes walk from the hotel. Once again, thank you for such a glowing review. We look forward to welcoming you back anytime soon. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent a lovely weekend in the iconic EQ KL hotel. The location is perfect, being a short distance from KLCC and Pavillion. My Deluxe King room was modern, tastefully furnished, extremely spacious with a perfect view of the city. The nespresso machine and the wide array of bathroom amenities were icing on the cake! SKY51 and its view of the KL skyline at night was magnificent and took my breath away! The service staff from those at the reception (including the porter) to those in the cafe, restaurants, ballroom and SKY51 were friendly, helpful and forthcoming providing excellent service, taking care of every detail. I leave KL with fond memories of the EQ KL and look forward to my next weekend there!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 3 weeks ago
Dear Irene L, Thank you so much for having taken the time to write us such an amazing review following your recent stay at EQ Kuala Lumpur, and letting other travelers read your positive experience here on Tripadvisor. Pleased to read your mentions that all our stunning rooms are indeed spacious and tastefully designed. Every details were carefully selected from the comfortable of our beds, to the finest linen and pillows as well as our range of bath amenities - all were carefully chosen for the comfort of our valued guests. Thank you for pointing out the attentive service and warm hospitality of our team. We aim to strive to deliver top-notch service and memorable experience to our guests, and it is always pleasing when we received such a great review like yours. We are also thrilled to know that you have thoroughly enjoyed every aspect of your stay and loved every moment while staying with us. I am pleased to know that you have taken the opportunity during your stay to try out our dining outlets includes our bespoke SKY51, a perfect avenue to hang out with friends while enjoying a glass or two of our signature cocktails specially curated by our seasoned mixologists. As you mentioned in your review, we are blessed to be located right in the heart of Kuala Lumpur, surrounded by plenty of restaurants, shopping options and some of Kuala Lumpur top attractions! Once again, thank you for such a glowing review. We look forward to welcoming you back anytime soon, I hope. Best regards, Gerard Walker General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for two nights, and was taken aback by the attention to detail in the build and the design, from the well thought out lobby area to the technology in the rooms - and even to the sky deck (an absolute must visit for young adult travellers) The room is well thought out, and for light sleepers like myself, you will find the location (a street away from the often noisy Pavillion) and the thick automatic roller blinds an absolute treat. Indeed worthy of the #1 spot in KL after trying out 5 different hotels in KL along Bukit Bintang
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 3 weeks ago
Dear Gerald, Thank you for taking the time to share your marvelous review and rate us 'world class'! It is a great fulfilment for us to know that you loved every aspect of your stay as it was a memorable one. I am also glad to know that you were awed with the building design and architecture. Pleased to inform that EQ has gained many prestige accolades as best interior design as well as in major project awards since 2019. Thank you for your mentions! Indeed, our bespoke SKY51 is the perfect avenue to hang out with friends or work colleague while enjoying a glass or two of our signature cocktails specially curated by our seasoned mixologists. Need I say about the scenic view of KL city skyline – most beautiful especially at dusk. All in all, we were very happy to hear that every moment with us is enjoyable and a beautiful moment throughout your stay. We greatly appreciate your feedback and look forward to your next visit to EQ Kuala Lumpur. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EQ KL - a gem with an unbeatable location in the heart of the Golden Triangle in KL. EQ can be accessed from both Jln Sultan Ismail and Jln Perak. It is a short walk from KLCC and Pavilion. The hotel is tastefully furnished with a consistently understated but elegant design theme starting from the lobby, to the rooms and the F&B establishments. The rooms are well appointed and the beds are super comfortable. The bathrooms have an amenity box which contains all the toiletries and amenities that you could possibly need. Blue@Sky 51 is a nice bar with fantastic views of the twin towers - you can even see Genting Highlands in the distance. The cafe serves delicious local food. Satay is one of the best I have eaten in KL! What makes a difference are the friendly staff that provide great service. Once the concierge found out my name, he consistently addressed me by name each time he saw me. I had previously regularly stayed at Hilton KL @ Sentral, but I have found a new hotel to stay in whose standards of service and quality of rooms exceeds that of Hilton KL!…
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 3 weeks ago
Dear DLeong, WOW! We are thrilled to read such remarkable feedback from you following to your recent stay at EQ Kuala Lumpur. There are no words to describe our excitement to know that you had a wonderful stay overall, and that our warm hospitality and attentive services from our team stood out to you. It is our inspiration to provide the greatest experience to our valued guests, thus it is heart-warming to hear your compliments. I have passed on your message to the team and it is very well received by everyone here - Thank you! Glad that you've mentioned about our spacious and well-appointed room, that was uniquely designed taking into comfort of our valued guests in mind. Thank you for your mentions of our wide range of bathroom amenities. All of our modern designed rooms have wide glass panel window giving our guests an unparalleled view of city skyline. I am thrilled to know that we have made a great impression to you on this stay making you wanted to return. Once again, thank you for your stay. I really hope that we will have the opportunity to welcome you back soon. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$163 - US$214 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
EQ
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
440
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Frequently Asked Questions about EQ Kuala Lumpur
Which popular attractions are close to EQ Kuala Lumpur?
Nearby attractions include KLCC - Bukit Bintang Pedestrian Walkway (0.3 km), Aquaria (0.4 km), and Heli Lounge Bar (0.2 km).
What are some of the property amenities at EQ Kuala Lumpur?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at EQ Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EQ Kuala Lumpur?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at EQ Kuala Lumpur?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to EQ Kuala Lumpur?
Conveniently located restaurants include Nipah, Beta KL, and The Grand Getaway by Grand Hyatt Kuala Lumpur.
Are there opportunities to exercise at EQ Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does EQ Kuala Lumpur have airport transportation?
Yes, EQ Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at EQ Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does EQ Kuala Lumpur offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.