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Crystal Crown Hotel Kuala Lumpur

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38 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Reviewed 12 October 2016

the hotel is nice. staffs are caring. WiFi connection is a bit slow. it is strongest at the lobby. breakfast has few options but considering the price it is ok. its s bit far from the airport. from KLCC it takes around 25min [by taxi]. rooms are clean and staffs try to accommodate requests. there are limited king size beds...

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Thank Momtazul K
Ernakulam, India
Reviewed 15 September 2016 via mobile

The stay in crystal crown hotel was my first experience of hotel in Malaysia. However it's good one, the hotel has good room service. Massage parlour etc, like most of other hotels they provided free Wi-Fi a decent one. Still the breakfast they serve is best . Lot of variety foods, fruits, beverages etc . It's too good than expected

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Thank George A
Reviewed 1 September 2016 via mobile

I have to say about this three star hotel, Crystal Crown Hotel, the food is good at least to my taste bud though the choices are limited. I am not complaining anyway. Coming all the way from outstation, I truly detested the busy and deafening high decibel noise from the traffic that lead to this grand hotel. It was quite...

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Thank Thomas C
Reviewed 21 December 2015 via mobile

The hotel staff were friendly and helpful- fast checkin and checkout. Hotel parking is limited to accommodate all guests. Clean room and try their best to accommodate my requests. Good location and has average variety of average breakfast . Limited king bed and book for the room early.

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Thank 637sueellenh
Reviewed 14 December 2015

Average hotel with good location, great and helpful service and rich breakfast. I say average, because despite the fact that rooms have good standard, they are unclean, with fungus in toilets. Also big disadvantage are single glass windows from street side rooms, which result with a lot of noise coming to the room. You can get used to it, but...

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Thank Konrad S
Hyderabad, India
Reviewed 5 November 2015

A nice hotel with big rooms and one of the best breakfast buffets I have ever had. We were at the 6th floor and the view was nice...open places with the city at the edge. The lobby was huge and well decorated. The breakfast had some 50 items with traditional Malaysian food, noodles, live omelette and waffles counter. Really good...

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Thank Anjan G
CCHPJ, Manager at Crystal Crown Hotel Kuala Lumpur, responded to this review

Thank you for choosing Crystal Crown Hotel Kuala Lumpur for your recent stay in Kuala Lumpur We are delighted to see our guest happy during their stay. And we're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Crystal Crown Hotel Petaling Jaya the next time you're in Petaling Jaya.

Johor Bahru, Malaysia
Reviewed 17 September 2015

Located in a very busy housing area, Kepong. Traffic was bad in the morning and evening especially peak hours. You have to pass through Jalan Kuching or Jalan Duta to go here or from this hotel to KL City Center. These two routes was famous with their traffic condition. Not advisable if you need to catch up early meeting somewhere...

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Thank zam25
Reviewed 5 August 2015 via mobile

i stayed here occasionally for business trip. One time I went out in the afternoon, ensured that the door is locked. I came back about 40 mins later and the Do not disturb sign was placed at the doorknob, and the door was not closed properly. my first thought was the housekeeping but when I enter the room,it was still...

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Thank Natasha J
Reviewed 2 August 2015

i stayed for one day only for business purpose. services so so~ room is clean with nice view. ( stayed 10th floor). reception is fast enough. just around there doesn't have much nice food. we used the conference room at the day, but is very loud noise to hear from another room next to us. average hotel for 3 star...

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Thank castielw2015
Johor Bahru, Malaysia
Reviewed 8 July 2015

stayed 4 days here for business purpose.i just have to stay here because my company already booked for me.so i don't have any option.2 word to describe this hotel.Everyday Drama.door issue / noise issue so i dont have good sleep/toilet got dead cockroach/ .i don't feel safe while stay here.the only good thing for me here is their breakfast.don't want...

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Thank NurHidayah2344

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located at the fringe of the Kuala Lumpur City north, we are a 3-star 200 rooms Tourist cum Family and Business class hotel. A hotel which will cater to your needs and assist you in all ways during your stay. For meetings and seminars, we have the right packages to meet with your tier budget. For wedding reception- Malay, Chinese, Indian or any others as a matter of fact, our tailored wedding packages that we will make any adjustment you want to your satisfaction. We welcome you to make a fam visit to our Hotel. ... more   less 

Additional Information about Crystal Crown Hotel Kuala Lumpur

Address: No 3 Jalan Jambu | Off Jalan Kepong, Kuala Lumpur 52000, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $41 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Crown Hotel Kuala Lumpur 3*
Number of rooms: 199
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Hotel Style:
#43 Spa Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Crown Hotel Kuala Lumpur staff and other travellers.
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Questions? Get answers from Crystal Crown Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the room higher floor & or average floor but not facing main road”
 of 5 bubbles castielw2015, 2 Aug 2015 | Read review
“not smoking road and not facing to the main road.”
 of 5 bubbles Priyaraj, 3 Feb 2015 | Read review
“Ask for a room at the back side of the hotel”
 of 5 bubbles G_Bebetsos, 20 Sep 2014 | Read review
“Do not take the rooms facing the main road which is quite busy…may it be day or night.”
 of 5 bubbles RahulDadda, 11 Jul 2014 | Read review
“ask for a room at the back of the hotel. The rooms in the front are very noisy.”
 of 5 bubbles gordonbroadstreet, 13 Jan 2013 | Read review
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