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Royale Chulan Kuala Lumpur

2,625 reviews
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Traveller (2129)
Room & Suite (749)
Dining (338)
Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“bukit bintang”(227 reviews)
“petronas towers”(234 reviews)
“star hotel”(135 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (2,625)Write a Review
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All reviewsbukit bintangpetronas towersstar hotelpavilion mallbreakfast buffetpremier roomhuge bathroomrotibreakfast was amazingexcellent hotelhop on hop off busmin walkfree upgradeclub roomspacious roomsgolden triangleearly check
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1 - 5 of 2,068 reviews
Reviewed 1 week ago

We stayed here for a week over Xmas 2017. The hotels looks very grand and huge and the outlook is one of a top 5 star hotel but that's where it stops.. We checked in very late at night and were given a room which...More

Thank MMM79
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 2 days ago

Dear Guest, Thank you for sharing with us your feedback based on your recent stay. It has to come to our attention that you have encountered an unfavorable experience during your stay. Please accept our sincere apology on the instances that made your stay less...More

Reviewed 1 week ago via mobile

To whom it may concern, Our stay had been the most pleasant n enjoyable one...thanks to yr staff esp Rose n Sue... They really provide the utmost welcome for us... Strongly recommended for those coming to KL... Yours sincerely, Yusuf Abdul RahimMore

Thank Yusuf R
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 1 week ago

Dear Yusuf R, Warmest greetings from Royale Chulan Kuala Lumpur! Thank you for leaving us your feedback here on Tripadvisor. We are grateful to hear all about it. We would love to welcome you back for another stay with us should you find yourself back...More

Reviewed 1 week ago

After being impressed with the grandeur of the Royale Chulan five years ago, we were disappointed with our return visit recently. The Hotel is now showing its age. To make things worse there is construction going on all around the hotel area so is was...More

Thank MLeady
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 2 days ago

Dear MLeady, Warmest greetings from Royale Chulan Kuala Lumpur! Thank you for leaving us your feedback here on Tripadvisor. We are grateful to hear all about it. Please accept our sincere apology on the instances that made your stay less than perfect. Nevertheless, rest assured...More

Reviewed 1 week ago via mobile

Stayed just before Christmas and hotel had a lovely atmosphere and was decorated for the season. Staff were very welcoming and helpful and service was attentive. Great pool area. Our room was of a good standard but there was no mirror over the dressing table...More

Thank LiverpoolSteveJ
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 2 days ago

Dear Steve, Warmest greetings from Royale Chulan Kuala Lumpur! Thank you for leaving us your feedback here on Tripadvisor. We are grateful to hear all about it. Nevertheless, rest assured that your constructive comments has been conveyed to their department for immediate improvements. We would...More

Reviewed 1 week ago

As a return guest to Royale Chulan, I have mixed feelings ... let’s start with the positive points Azizi and Azwan were friendly and helpful at the reception. Hotel is located next to some shopping malls, karyaneka crafts center and several local restaurants. Efficient housekeeping...More

1  Thank Sunshine28028
Response from GeneralManagerRCKL, General Manager at Royale Chulan Kuala LumpurResponded 2 days ago

Dear Guest, Warmest greetings from Royale Chulan Kuala Lumpur! Thank you for taking the time to share your feedback in regards to your recent stay with us. We sincerely apologize on the instances that made your experience less than perfect. We have shared your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$77 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Kuala Lumpur
#17 Family Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#25 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in Kuala Lumpur
#17 Family Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#25 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2129)
Room & Suite (749)
Dining (338)
Pool & Beach (135)
Hotel & Grounds (1016)
Bathroom (179)
Business Centre & Event Rooms (27)
Family and Play Areas (11)
Questions & Answers
Ask a question
vanhoff
23 October 2017|
AnswerShow all 4 answers
Response from Raj M | Reviewed this property |
sorry. How about googling?
0
Votes
maniyamina
14 August 2017|
AnswerShow all 6 answers
Response from haqi n | Reviewed this property |
You can ask the question to the supervisor or hotel staff through phone , fax or email on week day . They will reply and explain to you as soon as they receive your question . Thank you
1
Vote
Rakhi B
28 July 2017|
AnswerShow all 3 answers
Response from Stewarts11 | Reviewed this property |
Hi there - it's a good one hour to the airport (unless early in the morning). We booked a car and driver with Kuala Lumpur Tours for RM120. Contact Ganna on 00-60-13-2084862. The service is excellent. There's further details... More
0
Votes
Room Tips
"Rooms are dated and smell of dampness or musty smells.."
Read review
"Avoid rooms near hotel air conditioning unit. Maybe inspect rooms first."
Read review
"avoid apartment 115"
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"check out their specials for a good priced room"
Read review
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