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The Royale Chulan Kuala Lumpur

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The Royale Chulan Kuala Lumpur
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2,498 Reviews from our TripAdvisor Community

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Showing 1,969: English reviews
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Johannesburg
Reviewed 2 days ago NEWvia mobile

We booked two inter-leading club rooms with private balcony's that had the most beautiful corner views of the Petronas Towers. Staff were lovely. Very sweet with our kids. Breakfasts were always Good, just don't be late. Apologies for a slightly late review.

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Helpful?
Thank SST222
Houston, Texas, USA
Reviewed 4 days ago NEW

The Royale Chulan Kuala Lumpur Hotel provides free shuttle van at 11:30am and 2:30pm to the Pavillion Mall or KLCC shopping mall. There is no pick up and you have to find your own way (taxi) back to the hotel. The Ringgit 77 per person buffet breakfast is not as impressive as some of the reviewers had stated. I had...

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Helpful?
2Thank baketown89
Hilversum
Reviewed 4 days ago NEW

Again we've stayed in the Royale Chulan. We used this excellent hotel as hub from December 2016 until mid March 2017 to travel around South-East Asia and everytime when we came back it was like coming home. As we spent a long time in the hotel we also noticed a little decay in the rooms. This being a 5* hotel...

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Helpful?
Thank aboikoni
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear aboikoni, Warm greetings from Royale Chulan Kuala Lumpur! We are so happy to know that you’ve returned for another stay and had a fantastic time. Your kind words and recommendation to others has made our work here more meaningful than ever. Indeed, your note of advice is highly appreciated as food wastage should not be practiced in the hotel...

Bedfordshire, United Kingdom
Reviewed 1 week ago

Stayed here for 2 nights, lovely hotel with very pleasant staff, great pool area, the room was lovely with a balcony overlooking the pool. A lot of choice at breakfast. We had an early morning flight so couldn't make breakfast on our last morning so they packed us a takeaway of crossiants, pastries, juice and fruit which was a lovely...

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Helpful?
Thank Lisa S
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Lisa S, Warm greetings from Royale Chulan Kuala Lumpur! Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had a wonderful experience and we hope that you will find time to visit us again soon. Yours sincerely, Kamaruddin Baharin General...

Reviewed 1 week ago

I recently stayed at the Royale Chulan with a couple of friends for 5 nights and we all thoroughly enjoyed our stay here. The location is amazing, so very close to the Bukit Bintang, less than 7 minutes walk away. I have been to Kuala Lumpur on many occasions and this was by far the best stay I have had....

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Helpful?
1Thank Victoria8807
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Victoria8807, Warm greetings from Royale Chulan Kuala Lumpur! I am delighted to read that your overall stay was nothing short of wonderful, especially the service rendered by our team. I will definitely convey your kind words to Adnan on a job well done! We hope that we can tempt you into staying longer with us on your next visit...

Moscow, Russia
Reviewed 1 week ago via mobile

We arrived late in the night and could not get the superior room we paid for, we were shown numerous of rooms until everybody got tired and we finally entered the room we liked. The hotel overall has seen better times, everything is a little bit worn out and in need of repair. Seems the business slowed down and there...

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Helpful?
Thank tatiana265
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear tatiana265, Warm greetings from Royale Chulan Kuala Lumpur! Thank you very much for taking the time to write us your feedback on Tripadvisor. Whilst we are delighted that our buffet breakfast and service offered were to your liking, your feedback on the hotel condition and room allocation has been addressed to the respective departments for immediate improvements. We look...

Reviewed 2 weeks ago

Stayed in this hotel for a week. Overall had a good time with no complaints. Staffs were helpful and friendly. Restaurants here are great, came late to dine in one of the restaurants and the chef accommodated us although it was close to closing time.

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Helpful?
Thank Liyadiana
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Liyadiana, Warm greetings from Royale Chulan Kuala Lumpur! Thank you very much for taking time off your busy schedule to leave your feedback on Tripadvisor. We are pleased to know that your recent stay with us was nothing short of a wonderful experience. We look forward to welcome you back should your travels bring you back to Kuala Lumpur....

New Delhi, India
Reviewed 2 weeks ago via mobile

We stayed in Royale Chulan for 3 days and i can count it as experience.They welcome you in huge and impressive lobby.Rooms are very spacious and clean.Breakfast spread is huge and delicious too.5-7 minutes walk to Pavilion Mall where you can find a big food court.Very near to main Bukit Bintang area. Just a small suggestion: It will convenient if...

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Helpful?
1Thank Sag_M27
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Sag_M27, Warm greetings from Royale Chulan Kuala Lumpur! Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had a wonderful experience. Your suggestion on a convenience store within the hotel property has been conveyed to our management for their consideration...

Toronto, Canada
Reviewed 3 weeks ago

The Royale Chulan is a great hotel. Build like a genuine 5*, the lobby is grand, the rooms are quality made, furnished up to high standards. The location can't be better, situated right in the center of Kuala Lumpur. Close to pretty much everything you'd wanna see as a tourist. Perhaps the best thing about this hotel is the value....

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Helpful?
Thank Kreytzman
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Kreytzman, Warm greetings from Royale Chulan Kuala Lumpur! Thank you for bringing our attention about your less than satisfactory experience on TripAdvisor. Please accept our sincerest apologies on the area where we didn't meet your expectations especially on room service orders and housekeeping. We have taken your remarks to heart and rest assured re-training would be in place to...

Reviewed 3 weeks ago via mobile

We get 2 bedrooms apartment (if i'm not wrong) since upon check in no room available..it was spaciousss..the rooms comes with 2 rooms..1st room comes with kingsize bed, tv, bath tub, separated shower and toilet and makeup station. While 2nd room is a twin bedded which has own toilet/shower room. (Separated) The kitchen is very accomodating for those who comes...

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2Thank liyana z
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear liyana z, Warm greetings from Royale Chulan Kuala Lumpur! Thank you for taking the time to share your recent stay with us. We are pleased to know that you had a fantastic time here at the hotel and that you enjoyed our spacious apartment units. The team and I look forward to warmly welcome you back at Royale Chulan...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Warisan Cafe
Warisan Cafe
Cuisines: Asian, Malaysian, Chinese, Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 

Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $99 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#13 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Chulan Kuala Lumpur staff and other travellers.
33 questions
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Questions? Get answers from The Royale Chulan Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor facing Petronas Tower for good view”
baketown89, 24 Apr 2017 | Read review
“The suites with a small kitchen are the best”
aboikoni, 24 Apr 2017 | Read review
“Undgå værelser i enderne af bygningerne pga larm”
Eloj, 25 Mar 2017 | Read review
“Balcony rooms better”
mrg3311, 21 Mar 2017 | Read review
“the rooms facing the pool are nice I think, we had the one facing the city?”
Anathyst, 9 Mar 2017 | Read review
5 of 5