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The Royale Chulan Kuala Lumpur

Hotels.comUS$74*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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The Royale Chulan Kuala Lumpur
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2,498 Reviews from our TripAdvisor Community

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There are newer reviews for The Royale Chulan Kuala Lumpur
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Showing 1,969: English reviews
Singapore, Singapore
Reviewed 29 November 2013 via mobile

Simply the best hotel within the golden triangle. Good location, even awesome breakfast, n very traditional room design..tho pool could hv been bigger and wifi better in our rooms. But awesome place to spend the night!

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Helpful?
Thank nsr025
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear nsr025 Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your stay and for kind words about our hotel. We are all delighted to hear that you had a pleasant stay with us. We look forward to seeing you again on your next trip to Kuala Lumpur! Yours sincerely Franz Swoboda General Manager

Gold Coast
Reviewed 25 November 2013

We stayed in a Club Room which was well laid out, very clean and with all the extras included. The pool area is great and bar/food service was always available. The evening canepes in the Club lounge were mainly re-heated or prepared much earlier. After the first morning breakfast in the lounge we preferred to eat in the main restaurant...

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Helpful?
1Thank GILLRI
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Gillri, Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you will find time to visit us again soon. Yours...

Marbella, Spain
Reviewed 20 November 2013

Just left this hotel this morning after a short 4 night stay mid Nov. The hotel is well positioned in the Golden Triangle area in KL and a short walk to the monorail, designer malls, restaurants, bars and the Petronas Towers. The check in was nice and quick with the bags promptly delivered to your room. I was booked into...

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Helpful?
Thank Huglum
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Huglum, Thank you for your review on TripAdvisor. We always look forward to our guests feedback on a daily basis, positive and negative, and rest assured we are constantly taking measures to ensure improvements with regards to the quality of our service. I apologise for your unfortunate experience for the late room made up during your stay. We have...

Penang Island, Malaysia
Reviewed 18 November 2013

I was happy with my room which was quiet as I requested. Bed very comfy and clean. Nice, spacious bathroom with good toiletries. Small balcony with a view of the twin towers. Lobby comfy for killing some time before I left for the airport and after check out. Not far to walk to the shopping malls and restaurants. As a...

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Helpful?
1Thank anitabarnes88
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear dreamfish, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for staying with us and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. We hope you will stay with us again in the near future and look forward to serve you soon. Yours sincerely, Franz...

Beirut, Lebanon
Reviewed 17 November 2013

I recently attended a conference in the hotel . I stayed alone in a normal room. The room was well appointed , big and clean. Had a king size bed and a window overlooking the back of the hotel (parking lot). It had a 30'' TV but the choice of channels was somewhat limited . The WiFi was a bit...

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Helpful?
Thank Ali69_99
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Ali69_99, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking the time to write a review on our hotel. I am happy to hear about your pleasant stay with us. I do apologize for the incident with the shower unit. Please be rest assured that such a rare occurrence which took place during your stay has...

Kuala Lumpur, Malaysia
Reviewed 17 November 2013

I stayed here 1 night for a short, family weekend out. We took a room with 2 oversized single beds, which comfortably slept 2 adults and 2 kids. Room had all ameneties - LCD tv with cable TV, bathtub, rain shower, tub, etc. Everything was modern, wide selection of free teas and instant coffee. WIFI signal was strong and connection...

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Helpful?
1Thank DonBoy69
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Donboy69 Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our ‘plus points’ and welcome all your feedback and comments. We hope that you will find...

Reviewed 15 November 2013 via mobile

From the minute we arrived in the hotel the service was excellent. Our room was upgraded and we were brought straight there wish our luggage. The room itself was big, clean and had a great bathroom. We had a balcony overlooking the pool. The facilities were also excellent. The pool and gym were clean and towels were provided in both....

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Helpful?
1Thank Paulafitz
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Paulafitz, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your kind review and feedback on the hotel. My associates will be very pleased to hear of your positive experience with us and glad that you enjoyed the food served in both the outlets. I do apologize about the internet. As we provide free Wi-Fi throughout the...

Melbourne, Australia
Reviewed 14 November 2013

Stayed here for 4 nights as part of a shopping trip in Bukit Bintang. This was my second time at this hotel after having such a great experience here a few years ago. This time around the experience was satisfactory, but overall disappointing especially considering how great it was last time. We had a deluxe king room on the fourth...

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Helpful?
Thank Superted84
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Super84, Warm greetings from The Royale Chulan Kuala Lumpur! Firstly, thank you for returning to the hotel and at the same time we regret on the shortcomings you experienced during your recent stay with us. I apologise for the less-than-satisfied experience you had during your arrival and the condition of room that you stayed in. We have taken your...

bristol uk
Reviewed 9 November 2013

Stayed for six nights with my husband. The check in process was swift, the room lovely and the breakfast spectacular. The staff are the real asset, they were without exception smiley and helpful. The pool was a great facility with plenty of sun beds. The hotel is a three minute walk from the Pavillions shopping mall - walk away from...

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Helpful?
2Thank fjab
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear fjab, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur We are indeed very pleased to hear that you had great experience at the hotel and enjoyed your stay. Yes, our ideal location makes it perfect whether its for business or pleasure plus it...

Dubai, United Arab Emirates
Reviewed 7 November 2013

Only stayed a night but found the rooms large and spacious. The corridors of the hotel felt a bit tired and damp, older looking. Could definitely do with a refurbish and modernising. The lobby and restaurant areas were nice. Not bad but nothing special either. Very good location for walking to the Pavillions mall for food and drinks. Five min...

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Helpful?
Thank roxy_83uk
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Roxy_83uk Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us in order for us to serve...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Warisan Cafe
Warisan Cafe
Cuisines: Asian, Malaysian, Chinese, Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 

Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $98 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#13 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Chulan Kuala Lumpur staff and other travellers.
33 questions
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Questions? Get answers from The Royale Chulan Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor facing Petronas Tower for good view”
baketown89, 24 Apr 2017 | Read review
“The suites with a small kitchen are the best”
aboikoni, 24 Apr 2017 | Read review
“Undgå værelser i enderne af bygningerne pga larm”
Eloj, 25 Mar 2017 | Read review
“Balcony rooms better”
mrg3311, 21 Mar 2017 | Read review
“the rooms facing the pool are nice I think, we had the one facing the city?”
Anathyst, 9 Mar 2017 | Read review
5 of 5
Hotels.com
US$74* /night
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TripAdvisorUS$74
Booking.comUS$76
Orbitz.comUS$74
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Prices are for 1 room, 2 adults
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