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Citin Hotel Masjid Jamek by Compass Hospitality

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Lot No 7 Seksyen 33 Jalan Masjid India, Kuala Lumpur 50350 Malaysia
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Traveller (263)
360
Panoramas (5)
Room & Suite (139)

About

#198 of 768 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Located at the heart of downtown Kuala Lumpur, less than a 1 minute walk to Masjid Jamek LRT station, interchange station for ‘Star’ and ‘Putra’ lines. . It is also a few steps from Little India, close to Central Market and Merdeka Square as well as the shopping hub of Bukit Bintang. Citin Masjid Jamek offers modern and comfortable accommodation; each room is air-conditioned with an in-room safe and key-card locking system. Features also include 24-hour reception & security, a café and more.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Massage chair
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Taxi service
Non-smoking hotel
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Hindi, Malay, Tamil

Location

100Great for walkers
Grade: 100 out of 100
77Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
612Reviews6Q+A100Room tips
Traveller rating
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  • 193
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GP Eu wrote a review Feb. 2020
89 contributions74 helpful votes
Arrived past midnight and the taxi dropped me off in another Citin hotel. I had to walk the streets of KL middle of the night feeling scared. Fortunately, it was actually safe. The hotel was rather difficult to find. Even the folks up at that time didn't know where it was.
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Date of stay: September 2019
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Mar. 1, 2020
Dear GP U, Thank you for your stay with us. We truly appreciate your positive comments on the hotel and location. We look forward to welcoming you again in the near future. Regards Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
xenon_berlin wrote a review Feb. 2020
Berlin, Germany237 contributions124 helpful votes
Average Hotel with nice Deluxe rooms. Close to LRT Station, but also right beside a mosque. That means, you will hear the prayer at 6:00 am for about 15 minutes. The breakfast included ist really very poor.
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Review collected in partnership with compasshospitality.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Mar. 1, 2020
Dear Xenon_berlin, Greetings from Citin Hotel masjid Jamek , Kuala Lumpur ! Thank you for choosing us as your preferred hotel stay in Kuala Lumpur. It is pleasure to read that enjoyed with location of our hotel and you found us good value. I have taken note of your comments in regards to the breakfast selection and taste . I hope it has not deterred you from revisiting us in the future. We appreciate you taking time to share this review with us and we look forward to welcoming you back to hotel again. Thank you . Regards Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nelum Illankoon wrote a review Dec. 2019
Colombo, Sri Lanka14 contributions12 helpful votes
I stayed for five night in this place and had a good experience overall. The rooms are small but clean and everyday Housekeeping guys were doing a fantastic job to keep our rooms plesentable. Bathroom is well cleaned and water pressure is so good and also it has hot water all the time. This hotel is located in the middle of a bazaar sorting area and if you are a shopping person you can easily walk to the supermarkets and supermarkets such as Mydin, Hanieefa and Lulu. Also its 2 min walking distance to Masjid India metro station and from their it won't take more than 10 min to reach KLCC, Aquaria KLCC and other places. Tip - There is no any nice window view but you can observe the market area in front and I enjoyed it. Breakfast is not so good, the layout is ok.. but all the foods are two oily and they serve pre fried egg in buffet and it become all harden of you come late for the breakfast. And there is no much difference in all five days. We took breakfast outside for two days cuz of that. There are plenty of restaurants around where you can have your breakfast. So you better book without breakfast. When you book a grab make sure you change your location to the nearest road as there is no direct access to the hotel by a vehicle. The cafe is close early (around 5 p.m) but don't worry it's always better to try plenty of restaurants outside. Overall it's a nice place to stay. Hats off to Housekeeping team.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Dec. 22, 2019
Dear Nelumillankoon , Greetings from Citin Hotel Masjid Jamek, Kuala Lumpur. Thank you for taking time to share your experience during your stay at our hotel. We are glad that you had an overall positive stay and appreciate your kind compliments on our staffs. Encouraging feedback like this will help us to continually strive to further enhance our guest experience. We sincerely appreciate your kind review and look forward to having you back again. Thank you. Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arpan B wrote a review Nov. 2019
3 contributions1 helpful vote
Room was very good. But staff behavior not so good. And there location was very good but this is not in klcc, so if any person stay in klcc then don't book this hotel. Hotel restaurant open in limited time.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Dec. 30, 2019
Dear Sir or Madam, Thank you for being our guest and thank you very much for extending us such generous comments on our room and highlighting our location. We have taken note your comment and would look into. We look forward to welcoming you back for another remarkable stay soon. Thank you. Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bouy TorQue wrote a review Nov. 2019
Ko Samui, Thailand350 contributions150 helpful votes
+1
Front entrance to building extremely noisy due to construction along the entire walking street. Barricades up everywhere and you have to navigate your way through all of this with all your bags. I was ok as I had back packs tho I helped others that had large suitcases. Not ideal 1st impression. As soon as staff saw us they raced down stairs to help as it’s not there fault, more so it’s the responsibility of COMPASS HOSPITALITY....honestly if it wasn’t for the kind friendly staff on arrival we all would have gone elsewhere tho we were all so tired we just checked in. I was only booked in fur 2nights and I’m so glad. The first morning in the hotel was like there was a convention on level 5,6 & floor 7. There was doors shutting,, slamming and obviously people congregating in each other’s rooms, music going, praying and loud discussions, laughing and the list goes on- what ever your religion have respect for others and there’s even if they dint have one. The hotel truly needs to put in a noise restriction as certain races around this planet just seem to think they own the establishment and can do what ever they want. Sadly my plan for the 2nd morning was to get an early night and rise super early to beat the noise pollution. The rooms are very average and dirty in places, tho bathroom was nice. Aircon worked very well tho a little concerned about the filters being clean enough. Would l stay again- most definitely not.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Nov. 18, 2019
Dear Sir Greetings from Citin hotel Masjid Jamek, Kuala Lumpur. Thank you for making us aware of your experience during your stay and I am sorry we did not fully meet your expectations in overall. We will pay more attention to the comments which you highlighted and we will reassure to improve on this area. Thank you. Regards, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vijay Singh Naruka wrote a review Oct. 2019
1 contribution1 helpful vote
It was a Worth staying in this hotel. Strong wifi, perfect AC., Free chilled water. Cheaper price. Best place to stay in Kuala-Lampur in this cost. You can find great deals for breakfast, It is on walking distance from masjid Jamek metro station. Best Place. 5 Star Ratings from my side.
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, General Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Oct. 21, 2019
Dear Vijay, Greetings from Citin Hotel Masjid Jamek, Kuala Lumpur. Thank you for taking time to share your experience during your stay at our hotel. We are glad that you had an overall positive stay at our hotel. Encouraging feedback like this will help us to continually strive to further enhance our guest experience. We sincerely appreciate your kind review and look forward to having you back again. Thank you. Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mushfeka Faizal Aslam wrote a review Sep. 2019
Melbourne, Australia89 contributions32 helpful votes
The rooms were quite small and once you leave your bags on the floor there’s barely enough space to walk around, rooms being small is quite understandable for a budget hotel but the bathroom had a grape stem behind the door which shows that the cleaners haven’t cleaned the bathroom thoroughly. This can be improved if the cleaners pay more attention and do a good job in cleaning On the other hand, the location of the hotel is very convenient as there are various food shops and places to shop around. We stayed over on Saturday so there were night markets right in front of the hotel so we enjoyed all the street food and shopping. I know that this is a budget hotel but if the rooms and bathrooms are cleaned properly it would be better.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, General Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Oct. 21, 2019
Dear Mushfeka, Thank you for being our guest and thank you very much for extending us such generous comments on our services and highlighting our location. We have taken note your comment and would look into. We look forward to welcoming you back for another remarkable stay soon. Thank you. Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul H wrote a review Aug. 2019
108 contributions74 helpful votes
A budget hotel yes That is to be expected, However before I booked I enquired if the room had a refrigerator as I would need to keep some food and drinks chilled, the reply from my enquiry was " the room does not have a refrigerator however if required you may utilise the refrigerators in the rear of reception or in the cafeteria" , I made my booking on the assumption I could utilise the refrigerators however when I requested to use the refrigerator I was rudely decline and told they are only to be used for medicines,I showed the reception staff the email they responded to when I was enquired and they said it must have been an error. they literally lied to me to get my booking therefore I certainly would not recommend this hotel to anyone based on e the fact that they lie to get bookings
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Date of stay: August 2019
Value
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Room Tip: Don't believe what they say if you make enquiries before booking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, General Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Oct. 21, 2019
Dear Paul , Greetings from Citin Hotel Masjid Jamek . Thank you for making us aware of your experience during your stay and I am sorry we did not fully meet your expectations.We have noted your comments and will work on solutions to prevent similar issues from occurring in the future. Thank you again for your time and look forward to welcoming you again in future. Thank you. Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avinash Patra wrote a review Aug. 2019
1 contribution1 helpful vote
HOTEL Taking 10 RM extra per day. other hotel not taking. So resolve this problem. Hotel is near Jai Hind Indian hotel it's so good. You can get all Indian foods. LRT (Train) station Maszid Jamik near hotel its take 2 minutes by walk. you can go to KLCC, Prtronas with in 5 minuts.
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Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mohamed Adam wrote a review Jun. 2019
6 contributions4 helpful votes
+1
this is a budget hotel located in very busy area of indian shops who sell gold,cloths,food,also A hypermarket called Anifa in just few meters where you will get most of your needs.(not recommended for pleasant stay lovers)
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Date of stay: June 2019
Value
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Trip type: Travelled on business
Room Tip: ask for with window rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CHMJ_HM, Manager at Citin Hotel Masjid Jamek by Compass Hospitality
Responded Jun. 20, 2019
Dear Adammohdadam, Greetings from Citin Hotel Masjid Jamek, Kuala Lumpur. Thank you for taking time to share your experience during your stay at our hotel. We are glad that you had an overall positive stay at our hotel. Encouraging feedback like this will help us to continually strive to further enhance our guest experience. We sincerely appreciate your kind review and look forward to having you back again. Thank you. Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$15 - US$22 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
138
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Citin Hotel Masjid Jamek by Compass Hospitality - UPDATED Prices, Reviews & Photos (Kuala Lumpur, Malaysia) - Tripadvisor

Frequently Asked Questions about Citin Hotel Masjid Jamek by Compass Hospitality
Which popular attractions are close to Citin Hotel Masjid Jamek by Compass Hospitality?
Nearby attractions include MUD Kuala Lumpur (0.2 km), Sultan Abdul Samad Building (0.4 km), and Jamek Mosque (0.3 km).
What are some of the property amenities at Citin Hotel Masjid Jamek by Compass Hospitality?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Citin Hotel Masjid Jamek by Compass Hospitality?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Citin Hotel Masjid Jamek by Compass Hospitality?
Conveniently located restaurants include LOKL Coffee Co., Betel Leaf, and FS Nasi Kandar Corner.
Is Citin Hotel Masjid Jamek by Compass Hospitality located near the city centre?
Yes, it is 0.6 km away from the centre of Kuala Lumpur.
Which languages are spoken by the staff at Citin Hotel Masjid Jamek by Compass Hospitality?
The staff speaks multiple languages, including English, Hindi, Malay, and Tamil.
Are there any historical sites close to Citin Hotel Masjid Jamek by Compass Hospitality?
Many travellers enjoy visiting Kuala Lumpur City Gallery (0.5 km), Rumah Penghulu Abu Seman (2.2 km), and Istana Negara (2.9 km).