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Literally walked into a nightmare. This place was small, smelly, dark and damp. The staff were horrible and not friendly at all. The lift was small and didn't fit two people with two luggage bags comfortably. We finally got to the room which meant we...More
There's budget then there's this. Damp bedsheets, toilet seat doesn't fit the toilet. Wet toilet tissue in our room and when I asked for more they "ran out", very rude staff. Paper thin walls to the room and mould on the bathroom ceiling. The cleaner...More
2 Thank Leah L
Response from dGardenHotelKL, Manager at d'Garden HotelResponded 20 December 2015
Thank you for taking the time to write your review on our property. All guest feedback, experience will be highlighted to the staff concerned and where necessary remedial training will take place. I greatly appreciate your comments about aspects of the room that need updating....More
pro: free wifi, breakfast, mineral water
cons: walking distance from maluri station about 20mins, reception is bad, lift not working, all TV channel not great, the room is very small
please do improvementMore
2 Thank Clara Shinta D
Response from Cathytan23, Manager at d'Garden HotelResponded 8 October 2015
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that...More
Very bad experience on this hotel from check in until stay in the room.
I was booking this hotel through their own website and pay through online,but the day I check in ,they was asking forward the email that I received from their website ....More
If you are on a budget and just want a place for you to sleep and get washed up this is the place. Not recommended for people thinking of hanging in the room. It is more so the type of hotel where you will be...More