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StarPoints Hotel Kuala Lumpur

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StarPoints Hotel Kuala Lumpur
StarPoints Hotel Kuala Lumpur
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280 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Reviewed 3 days ago NEWvia mobile

Good hotel located in one of the happening places. Good food and shopping options are available for indians. Hotel is OK I would say.. lacks practicality in rooms. Nice receptionists and helpers.. The overall stay was good.

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Helpful?
Thank Aditya R
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Thanks sir Aditya for choosing us and nice review Glad to learn you liked stay, service & location Hope to see you soon again best regards

Pune, Maharashtra, India
Reviewed 2 weeks ago via mobile

First visit to this Country, city, Hotel. Main feeling in a un known space is the feel of comfort, safety & being welcomed. We experienced this & felt at home. Location is very good. Hannnifa Mall is one of the landmarks & is part the Hotel building. On the first we appeared to being dropped in some part of Chennai...

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Helpful?
Thank barrkat
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, So happy for your review that you liked each bit of our hotel, staff & services, besides location!!! Yes choice food of Indian cuisine are limited, yet yummy, as we cater International clientele, with buffet b/fast being multi cuisine !!! Try n book Deluxe rooms, they are spacious and updated..Superior rooms are meant for economy travellers, back...

Reviewed 3 weeks ago via mobile

We were glad that we were allowed checked in early at about 12noon. Staff are friendly. From the exterior, it looks very welcoming. Clean and neat reception and the hallway are well maintained. The room given to us are big enough for the 2 of us. Toilet is clean and spacious. Everything are in order except I found one handful...

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Helpful?
Thank Nooraini A
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for generous comments and we are delighted to note you are so happy with location, hotel & services we are sorry for setback, will be more cautious while bed making hereafter! Hope to see you soon again !!! regards SASTRY

Kolkata
Reviewed 3 weeks ago

The location of the hotel suits Indian travelers as it is located in mini India. Can find lot of Indian food places near the hotel. Rooms are average with basic facilities. Wifi never works in the room. Breakfast buffet is just ok to fill your stomach. Complimentary water is only on the check in day which was quite surprising.Will never...

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Helpful?
Thank Sudip72
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying and liking our hotel location With a large spread of b/fast which includes cereals, bread station, milk cold & hot, coffee / tea, fruit cuts, 2 malay items, 3 continental items, egg station, daily 1 south indian item with live station weekly 3 days, hash brown / potato wedges / french fries, baked beans..we...

Pune, India
Reviewed 4 weeks ago

I stayed at this hotel from 16th to 21st 2017 and found the hotel was value for money. The location is good as its within a 3 KM radius of all major tourist attractions. I found the service was prompt and all requests were met with genuine promptness - for e.g. the WiFi was down and was reported to the...

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Helpful?
Thank eishwari
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued Guest Thanks many for your stay and encouraging review..glad you liked our commitment and customer care.. Hope to see you soon again SASTRY

Allahabad, India
Reviewed 8 January 2017

I chose it due to its central location. Several spots were easily accessible from here. Totally Indian fraternity, felt like was in Mini-India. Room was OK with satisfactory services. Breakfast was included, served at top floor. They were very strict about break fast timing. However, staff at counter were not friendly.

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Helpful?
Thank Rajaneesh G
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear valued guest, Thanks or good review and glad to know you liked the location & our services We apologise for inconvenience with b/fast timings, please request for bread & coffee compliments next time you are late for b/fast..hotel usually has meetings with lunch buffet and requires to turn over / reset! By the way, Starpoints hotel is Platinum Award...

Chennai (Madras), India
Reviewed 4 January 2017

To start with... the check in process was a bit lengthy as the hotel staff could not find our booking though it was done several days back and 100% payment done. Finally we checked into the room. Room is neat and clean. Quote simple though. The TV in the standard double room is not LED. Its the old fashioned on....

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Helpful?
Thank daltonwilliams
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for staying with us and detailed review..Glad you liked stay, service.. We have express check in option, do write to us next time onwards to check in straight without waiting! By the way we are Platinum Awarded, Best 3 Star hotel in KL, not a budget hotel! Hope to see you soon again! SASTRY, FOM

Reviewed 31 December 2016 via mobile

A short 3d2n trip to KL stay was over at this hotel. Located at Majid India, it was quite convenient for us to travel to places like Petaling Street, Berjaya Times Square, Bukit Bintang & such. The room was spacious & comfortable enough for our stay. The connecting rooms made it easier for us to take care of each other....

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Helpful?
Thank anthrhwm
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest thanks for generous comments and glad you had pleasant stay..we are currently serving room service till 11pm and last order 1030PM, soon considering to extend till mid night keep visiting us and refer us to friends and family SASTRY, FOM

Reviewed 1 December 2016

Location of the hotel is the highlight, front office incharge Mr. Ganesh served with smily face. Mr. Shastri helped us booking the place over Whatsapp. We stayed in the hotel before. I think this is our 10th stay. Whenever we travel we would like to stay only in Starpoint hotel. We are pure vegetarian and easy to get food around....

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Helpful?
Thank Rajagopalan S
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and we are humbled with your kind review and great words! our staff are indeed our strength and we continue to train them to deliver best! Keep visiting us!

Reviewed 21 November 2016

3 day stay. Pros ------ Central location. Since we were vegetarians, quite a few Indian restaurants nearby helped a lot. It is walking distance from Central bazaar. China town is also 15-20 min away by walk if you are up for it. Many taxis available outside the hotel. It is close by to most tourist attractions as well. Good rooftop...

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Helpful?
1Thank Madhan R
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for review after 9 months of stay! we verified our records and noted you stayed 25 to 29 Mar 16 via Rezlive and arrived at hotel early morning, inspite of room booked from 2pm, hotel assisted you to check in 10am !!! As per HK records your amenties replinished all days you stayed with us and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
StarPoints Hotel in Kuala Lumpur, Malaysia. Reserve now and get instant confirmation online. ... more   less 

Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149, Jalan Masjid, Kuala Lumpur 50100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $34 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — StarPoints Hotel Kuala Lumpur 3*
Number of rooms: 137
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Questions & Answers

Here's what travellers have asked, with answers from StarPoints Hotel Kuala Lumpur staff and other travellers.
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Questions? Get answers from StarPoints Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for Twin tower view”
 of 5 bubbles , 1 Dec 2016 | Read review
“Do not select the superior room as this is the base category and not very good. Opt for the next one which is deluxe.”
 of 5 bubbles mukesh_anmol, 5 Oct 2016 | Read review
“I think lower floors would be noisier than higher ones”
 of 5 bubbles 646abbeyd, 8 Aug 2016 | Read review
“not good room”
 of 5 bubbles , 4 Jul 2016 | Read review
“Not worth staying here”
 of 5 bubbles varadharajv2016, 8 May 2016 | Read review
5 of 5