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GTower Hotel

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GTower Hotel
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661 Reviews from our TripAdvisor Community

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Showing 515: English reviews
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Singapore, Singapore
Reviewed yesterday NEWvia mobile

Power failure resulting in room becoming warmer and upon feedback I was told that sometimes it happens and it was not done intentionally. The person-in-charge however, asked me to return to this hotel for them to serve me better. Will you ?

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Helpful?
Thank RabbitPig
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

The staff are very friendly and polite. The room and bathroom is very clean. After hectic meetings, I can get a good night sleep at G Tower Hotel because its quiet and peaceful. Would choose G Tower for my next visit? Definitely Yes.

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Helpful?
Thank RjAida
Norizan-HM, Hotel Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your wonderful review on our facilities and services. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to serve you again in near future. Regards

Reviewed 3 days ago NEW

Three night stay at the hotel. Welcoming and helpful staff. Clean rooms, with a central location. Air con could have been a tad stronger but overall a good experience. The room service was also good too.

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Helpful?
Thank Kat O
Norizan-HM, Hotel Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your wonderful review on our facilities and services. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to serve you again in near future. Regards

Singapore, Singapore
Reviewed 1 week ago

1. When I went to the room, the TV was on but the message said that my data has not been updated. I called reception and nothing happened. I called reception again and they said that they will send someone to check. After I returned from doing a chore I found the same message on the TV screen. I called...

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Helpful?
Thank etong97
Norizan-HM, Hotel Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your valuable feedback and we do appreciate hearing from our guests, as their comments are vital for us to continue improving our services. Our guest’s observations and ideas are always taken in positively and constructively. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to...

Bangkok
Reviewed 1 week ago

The breakfast buffet in the club is very poor. Unless you want beans on toast there are no other options for vegetarians / vegan diners. The room service menu is the same with next to nothing for options. I have written to the hotel management twice without a reply which is a shame as my company is also a resident...

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Helpful?
Thank Anson71
Norizan-HM, Hotel Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your valuable feedback and we do appreciate hearing from our guests, as their comments are vital for us to continue improving our services. Our guest’s observations and ideas are always taken in positively and constructively. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to...

Johor Bahru, Malaysia
Reviewed 1 week ago via mobile

Everything was good from check in to check out. Associates were very attentive. The only downside was the breakfast as the spread was not as expected and the refill of food takes time. Host at the breakfast counter was not friendly. Special shoutout to Bishan for being proactive enough to take care of us.

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Helpful?
Thank Harvi5575
Norizan-HM, Hotel Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your valuable feedback and we do appreciate hearing from our guests, as their comments are vital for us to continue improving our services. Our guest’s observations and ideas are always taken in positively and constructively. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to...

buderim
Reviewed 1 week ago

Nice hotel, staff very good. But the way the reception is on 11th floor and not signposted (had to ask somebody) 2 entries - one for rooms and one for offices just madxe it very hard to navigate. Lift has nothing to say reception is level 11 either. frustrating.

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Helpful?
Thank davidtwiggs
Norizan-HM, Hotel Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your valuable feedback and we do appreciate hearing from our guests, as their comments are vital for us to continue improving our services. Our guest’s observations and ideas are always taken in positively and constructively. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to...

Reviewed 3 weeks ago via mobile

Honestly, staying in the hotel wasn't my own choice but I couldn't choose better myself. I stayed there seven days. Everything, starting with very nice and helpful reception personnel, huge and comfortable room with enormous size bed, very good room service keeping the space clean all time, tasty breakfasts, swimming pool are worth to promote. I do hope to come...

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Helpful?
1Thank Zbigniew K
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your wonderful review on our facilities and services. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to serve you again in near future. Regards

Reviewed 3 weeks ago via mobile

The hotel is centrally located with large rooms and 2 Pools-nothing more to add as the rest is not representing a 5* hotel at all. At the Check-in you are not informeller at all about the hotel facilities. The room is large but take your own hair dryer as the one from the hotel is from the 70ies. No additional...

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Helpful?
Thank Tanja O
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for taking the time to give us your valuable feedback and we do appreciate hearing from our guests, as their comments are vital for us to continue improving our services. Our guest’s observations and ideas are always taken in positively and constructively. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to...

Minnie, Kentucky
Reviewed 3 weeks ago

Felt like a king from the moment i checked in to i checked out......the rooms are wery nice and stylish, comfertebale and strong wifi. location ois walking distance to all major hubs in the city. safe

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Helpful?
Thank krisst7avik
Norizan-EAM, Manager at GTower Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your wonderful review on our facilities and services. On behalf of GTower Hotel, a Heartfelt Thank You and we look forward to serve you again in near future. Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Tranquility made possible, even in the heart of a busy city like Kuala Lumpur. At GTower Hotel, we care fo the smiles you get, to the pillows you lay your head on, to the green technology we use, bringing you the satisfaction and comfort you deserve. Let our serene ambiance and wholesome services take you on a ride, to a new level of hotel-stay experience. ... more   less 

Additional Information about GTower Hotel

Address: 199 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $102 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — GTower Hotel 5*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#16 Spa Hotel in Kuala Lumpur
#23 Romantic Hotel in Kuala Lumpur
#31 Luxury Hotel in Kuala Lumpur
#32 Business Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from GTower Hotel staff and other travellers.
4 questions
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See all questions (4)

Questions? Get answers from GTower Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room has no view it was facing another room.”
 of 5 bubbles etong97, 13 Mar 2017 | Read review
“Book the Double Tree across the street”
 of 5 bubbles Anson71, 13 Mar 2017 | Read review
“Avoid rooms on the Intermark Mall side - the reviews about the constant drone of traffic noise are correct. Windows are single glazed.”
 of 5 bubbles BryanChallers, 13 Feb 2017 | Read review
“Any good deal here will be worth it”
 of 5 bubbles D2867MJscottp, 17 Jan 2017 | Read review
“Perfect Location”
 of 5 bubbles NaHaSo, 8 Jan 2017 | Read review
5 of 5