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DoubleTree by Hilton Kuala Lumpur

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DoubleTree by Hilton Kuala Lumpur
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2,981 Reviews from our TripAdvisor Community

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Showing 2,512: English reviews
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Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

i have chosen this hotel for a 3d2n staycation due to its location. Staffs are very friendly, hotel room is bright and clean, The hotel has many restaurants, like wine cellar bar, food-to-go store, pool side Italian Restaurant and a all-day-buffet Makan-makan Place. the hotel is attached to a mall, you can get cozy cafe, supermarket, and restaurants of various...

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Helpful?
1Thank tree5
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear tree5, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and that you found our location as well as the integrated mall facilities at your convenient. I trust you...

HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017

Wife and I stayed a few days before New Years and had a great time. Our top floor suite was fantastic and was nice to be on the same floor as the lounge. Besides the towers, I don't find the views in KL that interesting, so don't bother paying extra for the views. Speaking of the lounge. All the staff...

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1Thank sscsmy
About Hotel's Favourite Review
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear sscsmy, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and you found our location as well as the integrated mall facilities at your convenient. I trust you also...

Reviewed 2 days ago NEWvia mobile

The hotel is just lovely and concierge is so helpful. Take a taxi from the airport. There red metered ones and it's less than £20 to get here. The hotel is very clean and extremely efficient I found. We didn't wait around for anything. The staff are so helpful. Rooms were immaculate and well furnished. Lots of room for luggage...

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Helpful?
Thank Hifza
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Hifza, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and that you found our location as well as the integrated mall facilities at your convenient. I trust...

Kuala Lumpur
Reviewed 2 days ago NEWvia mobile

My company organized its annual conference here in late-Jan. It was quite a clever thing to make cookies available between break out session changes. Those ran out very quickly though.. We were ushered to Makan Kitchen for lunch. This place is so expansive with so much variety that this is no place for a quick lunch. How I wished lunch...

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Helpful?
Thank klikdotshu
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear klikdotshu, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and you found our famous DoubleTree cookie at your liking. I trust you also enjoyed our signature restaurant Makan...

Reviewed 3 days ago NEWvia mobile

Stayed at the Double Tree by Hilton at Kuala Lumpur for 2 nights during my 1st Anniversary. The rooms are superb and very spacious. The location of the hotel is very good as it is just a 10-15 min walking distance from the Petronas towers. I suggest avail the Uber cabs for local travelling as it is much cheaper than...

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Helpful?
Thank 3raghavs
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear 3raghavs, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and you found our location at your convenient. I trust you also enjoyed our signature restaurant Makan Kitchen...

Kuala Lumpur, Malaysia
Reviewed 4 days ago NEWvia mobile

I spent my birthday night in Double Tree by Hilton KL this year. When my husband called to book the room about a month in advance, the staff asked this stay for what occasion? So my husband answered it is for wife's birthday celebration. He thought the staff just simply asked for courtesy or for record purposes. When we checked...

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Helpful?
Thank Jas M
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Jas M, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service. Let me thank you for mentioning all these great memories that I will share with all the...

Sofia, Bulgaria
Reviewed 5 days ago NEWvia mobile

Quite centrally located with some views to the Petronas Towers. Another asset is the staff attitude and the abundance of choice in breakfast. Still some way to go to be close to Hilton experience: room maintenance for the 5 nights there the room was never arranged, just cleaned. At the end we felt as if in a hostel covered with...

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Helpful?
Thank Jan V
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Jan V, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you enjoyed our signature restaurant Makan Kitchen with wide array of breakfast options and that you found our location at your convenient. Your comments relating to the...

Reviewed 5 days ago NEW

The internet service is atrocious and worse than dial up speeds. There is nothing more frustrating than trying to connect to the wi-fi service as it cuts in and out constantly. The room ventilation is poor and toilet smells linger on. There was no door to the bathroom/toilet area and the bedside faces the toilet directly. Most of the hotel...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C7085UVstevent
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear C7085UVstevent, Thank you for sharing your experience with us. I do wish to apologize for the less than satisfactory experience and I thank you for the full details of your concerns as this allows me the opportunity to review the concerns with the team. I do understand your disappointment with the service received and I do acknowledge that we...

Chelmsford, United Kingdom
Reviewed 6 days ago NEW

This is a very convenient and affordable hotel, friendly, clean and efficient. As the Mall improves so do options for food and gifts, and the walkway to Ampang Park LRT is good for getting around. A good location for a short trip to KL near to the Goldern Triangle but away from the bustle.

Review collected in partnership with DoubleTree by Hilton
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1Thank M1795JWchristopherp
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear M1795JWchristopherp, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and I trust you also enjoyed our location as well as the integrated mall facilities at your convenient....

Houston, Texas, USA
Reviewed 1 week ago

This hotel is next to the Ampang Train stop just a short 5 to 7 minutes walk away. The walkway is covered sheltered from sun and rain. From the same floor as the hotel you walk towards the end of the Intermark mall. You will find a sliding glass door that access to this overhead walkway with traffic below. When...

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Helpful?
7Thank baketown89
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear baketown89, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you enjoyed your stay with us especially our Concierge service and that you found our location at your convenient. I hope to be able to welcome you back...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more   less 

Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $100 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#10 Business Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Kuala Lumpur staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a higher floor. KLCC view only comes with Suite Room.”
 of 5 bubbles tree5, 20 Mar 2017 | Read review
“Use HHonors points 5000 points/night. Booked 5 nights for 20000 points: the first 4 night charge 5000 pts/ night and fifth night is free.”
  • Room 2617
  • Daytime view out the window from Room 2617
  • Nighttime view from Room 2617
 of 5 bubbles baketown89, 13 Mar 2017 | Read review
“Try to get a room on a higher floor for best views (although then having to wait longer for elevators).”
 of 5 bubbles peri&rini, 12 Mar 2017 | Read review
“Elevators are being remodeled so give yourself a few minutes extra for the longer wait time”
 of 5 bubbles Intlgal007, 11 Mar 2017 | Read review
“Request for room with a view.”
 of 5 bubbles KLPow, 10 Mar 2017 | Read review
5 of 5