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Hotel Istana

CancelonUS$58*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$115*
US$58*
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US$66*
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Hotel Istana
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3,687 Reviews from our TripAdvisor Community

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Showing 3,153: English reviews
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Kerteh, Malaysia
Reviewed yesterday NEW

We had a de lux room on the15th floor, the room was a refurbished room. Quite large with a separate lounge room. Experience was comfortable. Breakfast is a little lacking but service is good. The lobby bar is very relaxing in the evening and the staff are very good. All the hotel staff are friendly and helpful. I stay at...

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Helpful?
Thank kenh0dgs0n
Reviewed yesterday NEWvia mobile

My husband and I spent 3 nights in this hotel when we visited Kuala Lumpur. It's a very nice hotel with great facilities and great location. Staff are very professional and friendly. The lost and found system here is just amazing. Room is spacious with nice bathtub and shower room. They have a nice bar by the pool and also...

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Helpful?
Thank Tin L
Reviewed 2 days ago NEWvia mobile

We ( my wife and me) stayed at this hotel for 7 nights. Staff were very helpful and friendly. But hotel room was very old. Toilet in room was very poor and old!!! But lobby's toilet was very good. Everywhere has wifi without needing password!! Hotel has 2 lobby and main entrance(1. Raja chulan 2.jalan nagasari) and we were very...

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Helpful?
Thank Amir M
A TripAdvisor Member
Whangarei, New Zealand
Level Contributor
32 reviews
3 hotel reviews
5 helpful votes
Reviewed 2 days ago NEWvia mobile

The location is good, easy walk to Pavilion and Petronas / KLCC park etc however the hotel has left renovations quite late, so our room was quite dated. The foyer and bar areas are very opulent. The room and bathroom were a good size however (bathroom was massive). Wifi good. Front desk staff good. Breakfast had a very wide selection...

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1Thank A TripAdvisor Member
Reviewed 2 days ago NEWvia mobile

We stay here for 4 nights ,still three remains.hotel has good access to monorail and gokl station,close enough to the petronas twin tower, Good veriaty of breakfast. Btw,we prefered a room in upper levels, Just one negative point, We asked for a room in upper levels but they give us a room in 8 th floor!!When we ask for room...

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Helpful?
Thank Shekoofeh J
London, United Kingdom
Reviewed 2 days ago NEW

Stayed for three nights in May 2017. A convenient location for the monorail to travel to other parts of the city - location is only a 3 minute walk to the station. A well appointed and spacious room, courteous staff, and free wifi. The breakfast buffet is well stocked and recommended, and the hotel has a relaxing pool for those...

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Helpful?
Thank evo101
Rome, Italy
Reviewed 3 days ago NEWvia mobile

I spent 4 nights at the Istana. The hotel is conveniently located, close to restaurants and bars. Staff was very corteous. The room was very spacious and comfortable, the gym well equipped. Changing rooms, sauna and steambath a bit outdated. Great breakfast, but very crowded restaurant, especially early morning, difficult to find a free table (first morning I had to...

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Helpful?
Thank foodvindicator
Reviewed 3 days ago NEWvia mobile

My partner and I had a really enjoyable experience at this hotel. The staff were very friendly and helpful. Breakfast was good - lots of different types of food to choose from and the hotel lobby and facilities were impressive. The location is ideal for exploring the city - we loved going to the busy street food area (Jalan Alor)...

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Helpful?
Thank Sian G
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Sian G, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are very happy to see your positive feedback and hope you will return again soon. Warm regards Aamir Khan General Manager

Reviewed 5 days ago NEW

Great location, friendly and helpful staff, breakfast variety is very good. Nice pool area, comfortable bed, reasonable prices for room-service, spacious room. Extra bed for a child could be included in room rate.

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Helpful?
Thank annagynter
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear annagynter, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are very happy to see your short and sweet positive feedback and hope you will continue to support us in future. Warm regards Aamir Khan General Manager

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEWvia mobile

Hotel istana just keeps on getting better with every stay! I have stayed here multiple times and it never disappoints. Check in was smooth, they also offer you a face towel to freshen up & a cold ice lemon tea. The rooms are also clean, crisp and well maintained. Only drawback is that there was a leaking pipe on the...

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Helpful?
Thank reenadhaliwal
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear reenadhaliwal, Thank you for choosing to stay with us as always and for posting your review on Trip Advisor. We are on cloud nine after reading your positive feedback and recognition. We appreciate your loyalty very much and hope to see you back soon. Warm regards Aamir Khan General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Taman Sari Brasserie
Taman Sari Brasserie
Cuisines: Asian, French, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $82 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Istana 5*
Number of rooms: 515
Reservation Options:
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Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur
Hotel Style:
#12 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#21 Family Hotel in Kuala Lumpur
#21 Luxury Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Istana staff and other travellers.
46 questions
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1 month ago
Solihull, United Kingdom
Deva, Hunedoara, Romania
manchester
over a year ago

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Questions? Get answers from Hotel Istana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the upper levels have been refurbished and are very clean and modern.”
kenh0dgs0n, 27 May 2017 | Read review
“The room is very comfortable and clean.”
lilyg983, 20 May 2017 | Read review
“If you love shopping!!!!!”
emano3692, 19 May 2017 | Read review
“Take twin tower view rooms and ask for bathroom amenities like razor and cotton buds. They provide it whenever you want it.”
rashidbishal, 18 May 2017 | Read review
“Ask for a room with a view of the Petronas Towers”
  • View from our room
Linmarant, 18 May 2017 | Read review
5 of 5
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US$58* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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