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2017-08-27 2017-08-28
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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Best prices for your stay
    2017-08-27 2017-08-28
    US$105
    US$93
    SAVE US$12
    US$94
    US$94
    Traveller (1445)
    Room & Suite (472)
    Dining (172)
    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (279 reviews)
    “bukit bintang” (234 reviews)
    “petronas towers” (222 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Hotel Istana
    Deals (34)
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    • Deluxe
      US$105US$93
      View Deal
    • Deluxe Room
      US$94
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    • Deluxe Room (Free WiFi)
      US$94
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    More deals for this hotel
    • Deluxe
      US$93
      View Deal
    • Deluxe Room
      US$94
      View Deal
    • Deluxe Room
      US$94
      View Deal
    • Deluxe Room (Free WiFi)
      US$94
      View Deal
    • Deluxe Room
      US$94
      View Deal
    • Deluxe Room
      US$94
      View Deal
    • Deluxe Room (Free breakfast, Free WiFi)
      US$97
      View Deal
    • Deluxe Room (Twin Tower View)
      US$101
      View Deal
    • Deluxe Room (Twin Tower View)
      US$101
      View Deal
    • Deluxe Room (Twin Tower View) (Free WiFi)
      US$101
      View Deal
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    Showing room deals 1 - of 34
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    Write a Review
    Reviews (3,801)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Hotel Istana
    See the most recent reviews

    1,291 - 1,295 of 3,246 reviews

    Reviewed 25 March 2015

    Room is good but not 5 stars...furniture and bathroom needs an update but it is clean and spacious. Breakfast is absolutely 5 stars and very friendly staff. The location of the hotel is perfect to explore Petronas towers and KL-TOWER.

    1  Thank Melanie v
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 6 May 2015

    Dear Melanie V, Thank you very much for choosing to stay with us. We appreciate that you found our breakfast and our Associates at 5 star level. We hope that you will return to us sometime in future. Warm Regards Aamir Khan General Manager

    Reviewed 25 March 2015

    I go to this hotel often, and the staff are getting better day by day, Straight from the taxi the door men and bell boys are there to greet you, then comes the GRO girls who are so polite and make you feel so welcome....More

    3  Thank TissaSilvalondon
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 26 March 2015

    Dear TissaSilvalondon, Thank you so much for your wonderful review and five stars. The staff and I really appreciate it. We strive for excellence on daily basis and our goal is to keep every guest happy and comfortable. Please do come back soon to your...More

    Reviewed 25 March 2015

    Excellent in every aspects. Only they don't have television channels of CNN, BBC nor FOX. Not enough movie channel like HBO, AXN or Hindi channels. No sports too. But great location, walking distance to all major destination like twin towers, eateries Enjoyed very much.More

    1  Thank jim r
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 26 March 2015

    Dear Jim r, Thank you for choosing to stay with us. I like the title of your post. We are very happy to see that you had a wonderful stay with us. We do have BBC, FOX sports (2 channels), NHK (Japanese) and ART (Arabic)...More

    Reviewed 24 March 2015 via mobile

    Location is excellent, 10 min walk to KL tower, Sky Bar at Traders Hotel and 15/20 min walk to Petronas Twin Towers. Jalan Alor market is 5 mins and Bukit Bintang Malls are 5 mins. Hotel is distinctly average, needs a major refurb to compete...More

    1  Thank Stephen Y
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 26 March 2015

    Dear Stephen Y, Thank you for choosing to stay with us. Our Associates are indeed, our greatest assets and they strive for excellence on daily basis. We appreciate your feedback and hope that you will come back to KL and give us a chance to...More

    Reviewed 24 March 2015

    Great location. Beautiful lobby and outdoor courtyard with a decent pool. KL Monorail a few minutes walk. The room quite run down. Too bright bathroom and the separated toilet. Housekeeping one of the worst I have ever seen with the way the room was cleaned...More

    Thank iamjohnny
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 26 March 2015

    Dear iamziz, We are very sorry to see that you were not happy with your stay and please do accept our sincere apologies if we did not meet your expectations. You being a frequent traveller, I am sure will come back to KL and if...More

    PARKROYAL Serviced Suites Kuala Lumpur
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    709 reviews
    #20 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$35 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Luxury Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
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    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
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    Traveller (1445)
    Room & Suite (472)
    Dining (172)
    Pool & Beach (76)
    Hotel & Grounds (874)
    Bathroom (139)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    .12 km away
     
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    .15 km away
     
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    3,092 reviews
    .49 km away
     
    Invito Hotel Suites
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    .25 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Afshin D
    6 June 2017|
    AnswerShow all 5 answers
    Response from Seanjotadhg | Reviewed this property |
    I looked at gym room but did not use it. It looked good and was quite large and had a massage day spa business next to it.
    2
    Votes
    Corina Violeta O
    22 May 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Abe3330
    1 May 2017|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
    2
    Votes
    Room Tips
    "stay at another hotel"
    Read review
    "Best breakfast buffet"
    Read review
    "Club Rooms levels 18-20 guaranteed"
    Read review
    "Club rooms were from 20th floor and up and with good views."
    Read review
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