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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    2017-12-25 2017-12-26
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    US$86
    US$70
    SAVE US$16
    US$81
    US$81
    Traveller (1562)
    Room & Suite (488)
    Dining (179)
    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (298 reviews)
    “bukit bintang” (243 reviews)
    “petronas towers” (227 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    5.0 Star Hotel
    All hotel details
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,945)
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    1,381 - 1,385 of 3,361 reviews

    Reviewed 4 April 2015

    Lovely spacious, palace like rooms, views of the city and beyond. Secure rooms, quick lifts to the floors, excellent restaurant buffet for meals, toilet and bathing rooms excellent with towels, toiletries and good lighting. Climate was well controlled with Air Conditioners. COULD IMPROVE: I would...More

    1  Thank Roger M
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 23 April 2015

    Dear Roger M, Thank you for your wonderful feedback on Trip Advisor. The Hotel Istana Team appreciates your business. We are happy to see that you have chosen us when traveling first time to Malaysia. I hope that you will come back to us as...More

    Reviewed 4 April 2015

    A splendid hotel - well situated for getting around KL. Lived up to all my expectations - which are high. The staff were very helpful, full of information on places to visit though we had family living in KL at the time. Breakfast was amazing...More

    5  Thank Mikelima48
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 5 April 2015

    Dear Mikelima48, Thank you so much for a wonderful review on Trip Advisor. We are very happy to see that everything went well with your stay. We hope to see you back soon. Warm regards Aamir Khan General Manager

    Reviewed 4 April 2015

    The hotel is centrally located at the heart of the KL city just two minutes walk to Bukit bintang and Pavillion Mall. I have stayed here in the past with family and both service and amenities are good. The front end staff were very helpful...More

    4  Thank Ifa B
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 4 April 2015

    Dear Ifa B, We are very happy to see that you have returned to stay with us. Thank you for your loyalty. We are looking forward to welcoming you back soon at your favourite Hotel soon. Warm regards Aamir Khan General Manager

    Reviewed 3 April 2015 via mobile

    Stayed her for 3 nights, hotel was lovely, staff very friendly and helpful, we stayed in the club lounge part which had extra advantages like afternoon tea and evening drinks and canapés which was gorgeous, it's in a great location so could get everywhere easily,...More

    4  Thank Phonebird777
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 4 April 2015

    Dear Phonebird777, Thank you for choosing to stay with us and we are happy to see that you have enjoyed your stay with us. We hope that you will recommend us to your family and friends and that we will have the pleasure of having...More

    Reviewed 2 April 2015 via mobile

    We had a stopover in KL for a few days recently. Hotel Istana is in a great location - just a short walk to Paragon Mall, the enclosed bridge walk over to the Petronas Towers and Jalan Chalor. And, a monorail station just across the...More

    2  Thank John W
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 4 April 2015

    Dear John W, Thank you so much for choosing to stay with us and thank you for posting your review on Trip Advisor. Small correction the Mall next to our Hotel is Pavilion Mall and indeed, our Hotel is centrally located and that is why...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$64 - US$103 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #22 Luxury Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Hotels.com, Agoda, Booking.com, Orbitz, Hotwire, Travelocity, TripOnline SA, Cheap Tickets, Cancelon and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
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    Traveller (1562)
    Room & Suite (488)
    Dining (179)
    Pool & Beach (78)
    Hotel & Grounds (966)
    Bathroom (147)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    Puspita C
    21 November 2017|
    AnswerShow all 5 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, We serve Beef. Do you have any preference or any special request for your dietary need? Kindly advise us Thank you Management
    0
    Votes
    Nor Eliza A
    5 November 2017|
    AnswerShow all 6 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, The hotel takes RM250 for the first night and the subsequent nights RM100 per night to cover any incidentals. If you put a credit card then that's better as nothing is charged unless you have any incidentals... More
    1
    Vote
    katyjanepayne
    29 October 2017|
    AnswerShow all 2 answers
    Response from Hotel_Istana_KL | Property representative |
    Check-in is at 2pm. If you are arriving early then please let our reservation or Front desk teams know so they could provide you with appropriate options.
    0
    Votes
    Room Tips
    "facing the side towards the swimming pool"
    Read review
    "Examine the bathroom before checking in!"
    Read review
    "facing the towers"
    Read review
    "Book Club great value add for your experience"
    Read review
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