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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$165
    US$85
    SAVE US$80
    US$86
    US$86
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (278 reviews)
    “bukit bintang” (234 reviews)
    “petronas towers” (220 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,764)
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    There are newer reviews for Hotel Istana
    See the most recent reviews

    1,411 - 1,415 of 3,215 reviews

    Reviewed 31 December 2014

    The Istana Hotel is located very close to Bukit Bintang, just 5-10 minutes walk to get to the main shopping malls. There are major banks such as HSBC, Standard Chartered as well as local banks very close by. This is an old hotel like something...More

    Thank SurfingWild
    Response from HotelIstana, General Manager at Hotel IstanaResponded 16 January 2015

    Dear George B, Thank you for choosing to stay with us and thank you for posting your review on the trip advisor. The team and I are very happy to see that your stay was enjoyable. I am glad that the team was able to...More

    Reviewed 31 December 2014 via mobile

    As I'm still at the Hotel Istana. I thought I might be able to add some advice to the management. Please, please can we have some more sun beds. I have done a review on this before. It's a wonderful hotel. The service is second...More

    Thank Penzance63
    Response from HotelIstana, General Manager at Hotel IstanaResponded 2 January 2015

    Dear Penzance63, Thank you for choosing to stay with us. Our apologies for the inconvenience caused with regards to non-availability of sun beds. I am aware that our Front Office Manager Mr. Manimaran is in touch with you and has been assisting you further. We...More

    Reviewed 30 December 2014 via mobile

    We're been here for about 4 days now it's a great location to where you want to visit and site see but the hotel itself pretty standard we got a deluxe suite with 2 king singles put together as a bed and the kettle don't...More

    Thank jthat
    Response from HotelIstana, General Manager at Hotel IstanaResponded 30 December 2014

    Dear jthat, Thank you for posting your review on Trip Advisor. My apologies for the inconveniences with WiFi and the tea kettle. If you are still here then please contact us on General@hotelistana.com.my so we may know your room number as due to privacy reason...More

    Reviewed 29 December 2014

    Perfectly located, easily accessible by public transportation Close to many trendy restaurants, bars, nightlife and shopping area Very friendly and smiling staff Good pub with big screens Cozy swimming-pool

    Thank TaKaTen_VS
    Response from HotelIstana, General Manager at Hotel IstanaResponded 30 December 2014

    Dear TaKaTen_VS, Thank you so much for a wonderful review on Trip Advisor. A short and seet one which we all appreciate. We are looking forward to welcoming you back soon Happy New Year 2015 Aamir Khan

    Reviewed 29 December 2014

    The first impression I got of this hotel was the welcoming atmosphere we got upon arrival. The staff were friendly and helpful. Location is a plus since it's walking distance from Pavilion Kuala Lumpur and also Bukit Bintang (tourist area) and it's located in the...More

    Thank Shafinaah
    Response from HotelIstana, General Manager at Hotel IstanaResponded 30 December 2014

    Dear Shafinaah, Thank you so much for choosing to stay with us. Thank you for posting your review on Trip Advisor. I am glad that your short stay of one night was a good one. Hopefully next time you can have a longer stay to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$32 - US$156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Luxury Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Agoda, Orbitz, Expedia, TripOnline SA, Travelocity, HotelQuickly, Hotwire, Cancelon, Cheap Tickets and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveller (1413)
    Room & Suite (468)
    Dining (172)
    Pool & Beach (74)
    Hotel & Grounds (850)
    Bathroom (137)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    .12 km away
     
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    .25 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Afshin D
    6 June 2017|
    AnswerShow all 5 answers
    Response from Hotel_Istana_KL | Property representative |
    Please e-mail us your e-mail address (Trip Advisor does not allows to write an e-mail address here) and we will be happy to share and provide you any information about our GYM. Concierge can also assist you with anything... More
    0
    Votes
    Corina Violeta O
    22 May 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Abe3330
    1 May 2017|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
    2
    Votes
    Room Tips
    "make sure you're facing the Petronas Towers. And go to the Helipad across the street."
    Read review
    "13th floor with views of the PETRONAS Towers, sensational"
    Read review
    "Best views of the city would be on the reception side on the upper floors (presumably above 5th level)"
    Read review
    "Club rooms offer the best value"
    Read review
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