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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Lowest prices for your stay
    2017-10-08 2017-10-09
     16 people are viewing this hotel
    US$79
    US$67
    SAVE US$12
    US$77
    US$75
    Traveller (1474)
    Room & Suite (477)
    Dining (172)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (284 reviews)
    “bukit bintang” (232 reviews)
    “petronas towers” (219 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,844)
    There are newer reviews for Hotel Istana
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    1,421 - 1,425 of 3,278 reviews

    Reviewed 30 January 2015

    Without a doubt the best hotel we've ever stayed in. Excellent service and always happy and helpful staff. We stayed in a suite room. Looked great decorated and good view from the 20th floor. The location is awesome. We never needed to go by monotrain...More

    Thank PutteANDCarro
    Response from HotelIstana, General Manager at Hotel IstanaResponded 31 January 2015

    Dear PutteANDCarro, Thank you so much for a wonderful feedback from your recent stay at Hotel Istana KLCC. It really made our day. Our Associates are amazing bunch of folks who takes their job very seriously and serve all our guest with true passion of...More

    Reviewed 30 January 2015

    We upgraded to the club lounge for our stay and it was great. This provides loads of superb extras to your stay, and Audrey and her team were friendly and courteous and every detail was attended to. My wife was celebrating a significant birthday on...More

    Thank fatgeordietoonfan
    Response from HotelIstana, General Manager at Hotel IstanaResponded 31 January 2015

    Dear fatgeorietoonfan, Wow that makes our day. Thank you so much for your wonderful comments and feedback. Thank you very sincerely for recognizing Audrey and her team. Indeed, they work with passion and anticipate their guest's needs. This is a great example that our Associate's...More

    Reviewed 30 January 2015

    Istana was best hotel during our visit in M'sia. Very good service and staff! Whenever you had a question or request you got fast reaction with a smile. Also staff at reception were more helpful than orther hotels during our visit in January 2015. Special...More

    Thank Tommi2015
    Response from HotelIstana, General Manager at Hotel IstanaResponded 31 January 2015

    Dear Tommi2015, Thank you so much for staying with us and thank you for your wonderful feedback on Trip Advisor. The team and I really appreciate it that you have found our front desk associates as most helpful as compared to other hotels in KL....More

    Reviewed 30 January 2015 via mobile

    Found it a wonderful hotel to stay. With beautiful and pleasant environment. Would suggest this hotel to other visitors also. The locality of the hotel is also very impressive. The behavior of the hotel staff was really decent and praise worthy.More

    Thank Doctor S
    Response from HotelIstana, General Manager at Hotel IstanaResponded 31 January 2015

    Dear Doctor S, Thank you so much for choosing to stay with us. Your wonderful feedback made our day. Thank you also for recommending us to others due to our service, location and our most friendly and courteous associates in Malaysia. Looking forward to welcoming...More

    Reviewed 29 January 2015

    Service: 1. The procedure of check-in service are not standard as one of the front office employee does not asking for deposit payment RM250 from both of my friends, but during my check-in time at 27 January, they asked me to pay deposit payment RM250....More

    Thank Darwina A
    Response from HotelIstana, General Manager at Hotel IstanaResponded 31 January 2015

    Dear Darwina A, Thank you for choosing to stay with us and thank you for sharing your detailed feedback with us and other guest on Trip Advisor. 1. Our check-in procedure includes a cash deposit of RM250 only if you are paying by cash. If...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$69 - US$109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #20 Luxury Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Ctrip TA, Agoda, Expedia, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, Cheap Tickets and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveller (1474)
    Room & Suite (477)
    Dining (172)
    Pool & Beach (76)
    Hotel & Grounds (895)
    Bathroom (142)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    1,972 reviews
    .12 km away
     
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    .54 km away
     
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    .49 km away
     
    Invito Hotel Suites
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    .24 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Catwoman1105
    8 September 2017|
    AnswerShow all 7 answers
    Response from Hotel_Istana_KL | Property representative |
    Yes, Windows can be opened upon request. Thanks
    1
    Vote
    Afshin D
    6 June 2017|
    AnswerShow all 5 answers
    Response from Seanjotadhg | Reviewed this property |
    I looked at gym room but did not use it. It looked good and was quite large and had a massage day spa business next to it.
    2
    Votes
    Corina Violeta O
    22 May 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Room Tips
    "Ask to be upgraded to a suite."
    Read review
    "if you can afford it the club rooms are worth the small additional costs"
    Read review
    "High rooms above traffic noise. Check for other noises in room!!!"
    Read review
    "Go for an upgrade as hotels in KL are reasonably priced"
    Read review
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