We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pullman Kuala Lumpur City Centre Hotel And Residences

Booking.comUS$75*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Pullman Kuala Lumpur City Centre Hotel And Residences
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,865 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,511: English reviews
Start your review of Pullman Kuala Lumpur City Centre Hotel And Residences
 Click to rate
Auckland Region, New Zealand
Reviewed 2 days ago NEW

Booked a one bed apartment and got upgraded - sweet. Absolute value and amazing staff. The smoothie bar could learn a bit from Tank but really thats about it. Had a amazing time here. Cant wait to stay here again. Couldnt get any better.

 Report
Helpful?
Thank VaneesaPaul
Petaling Jaya, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Following my previous review, the person in charge for my wedding has been replaced by none other than Mr. Ardi. At first my husband and I had our reservations because everything had been arranged by the previous person in charge. However, Mr Ardi has gone above and beyond our expectations - always replying our emails and messages promptly, answering our...

 Report
Helpful?
3Thank GlowSilver
About Hotel's Favourite Review
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Glowsilver Thank you to Samuel and yourself for sharing this special occasion with us and choosing Pullman KLCC. We do appreciate it! I am delighted that you had an enjoyable experience and I will personally thank the team members mentioned for their professionalism. You will be pleased to know that we are in the process of upgrading our internet,...

Reviewed 4 days ago NEW

We noticed that this hotel actually good in the environment and hospitality,only need to renovate the room in Pullman style as well as the cleanliness of the toilet,Air conditioning which full of dust( some black dirt on the bed sheet)

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank mily138
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear mily138 Thank you for your feedback after your recent stay with us. I am pleased that you enjoyed the hospitality that was provided by the staff. The discussion about hotel renovations is well underway and I am sure in the near future we will be able to provide new rooms. However, in the meantime we are continue to work...

Cowra, Australia
Reviewed 1 week ago

this has to b one of the best hotels I have ever stayed sheer luxury from the beginning personal check in I was most fortunate to have selected a 1 bedroom apartment consisting lounge dining a complete kitchen large fridge micro wave the bedroom king bed so soft nice ambience bathroom full bath separate large shower ideal for lovers to...

 Report
Helpful?
1Thank Charles2794
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you so much Charlie for your wonderful review. It was a pleasure to meet you and your lovely wife and I look forward to catching up again in the near future. Kind regards Zayne Boon

Sydney
Reviewed 1 week ago via mobile

The GM needs to go for a walk about the hotel, and ask why some of these simple things to being attended to. Dirty and grotty. There is also a skyscraper being constructed next door so a lot of jack hammering and drilling to be expected for some time.

 Report
Helpful?
Thank SydneyTraveller001
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear SydneyTraveller001 Thank you for your candid feedback. I am sorry that your experience did not meet expectations, I will discuss your comments with the team and I know that we are all disappointed to receive such feedback as we strive to ensure that our valued guests have a positive experience. Please accept my sincere apologies. Kind regards Zayne Boon

Singapore, Singapore
Reviewed 1 week ago

This hotel is only 5 mins from Pavilion mall. Also a short walk to Fahrenheit and a shopping belt next door. Staff is generally friendly and our room has a fantastic view of the Petronas tower on the 19th floor.

 Report
Helpful?
Thank Erico2709
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you Erico2709 for your positive review and we look forward to welcoming you back in the near future. Kind regards Zayne Boon

Perth, Australia
Reviewed 1 week ago

The hotel was very busy but we got excellent service. We stayed on the executive floors and the business lounge staff were wonderful and polite. If you are visiting on the weekend expect a crowd at breakfast downstairs. Thanks for a wonderful stay, I would definitely visit again.

 Report
Helpful?
Thank Zomg A
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Zomg A Thank you for your wonderful comments after your stay. We really do appreciate the feedback and we hope to see you again soon. Kind regards Zayne Boon

Melbourne, Australia
Reviewed 1 week ago

We have stayed at Pullman KLCC a coupe of times. It's very comfortable and is great value with a beautiful lobby. On our last trip, we felt staff could use more training and empowerment. Check in was unusually long even though we checked in online being Accor members.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank SydneyMannix
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you SydneyMannix for your positive feedback and we hope to see you again in the near future. Kind regards Zayne Boon

Kuala Lumpur, Malaysia
Reviewed 1 week ago

We had our wedding dinner reception at Pullman recently on 25th March 2017. We selected Pullman as our venue due to its location and also the superb service given by the wedding planner team. Most of the request we had in the beginning, Ardi and his team will try to fulfill which we are very thankful. We would like to...

 Report
Helpful?
Thank Joanne L
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Joanne L Congratulations on your wedding and thank you for choosing Pullman KLCC to celebrate this special occasion. I am so pleased that your enjoyed your experience and especially the service provided by Ardi and his team. I will share your comments and personally thank those involved. We hope to see you again in the future. Kind regards Zayne...

London, United Kingdom
Reviewed 1 week ago via mobile

I was at a loss as to rate this 4 or 1 just purely based on the events but overall I should really be detailing the overall hotel and not isolated incidents. Firstly the incident. When I checked in I was told they had moved my room type to a different one. Not better not worse but the room they...

 Report
Helpful?
Thank MiJaAn
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear MiJaAn Thank you for your feedback after your recent stay with us. I am sorry to read of your experience, let me assure you that we did provide you with one of our suites and that you were not downgraded. We have not commenced refurbishment of the suites, if you have given you that impression then please accept my...

1,686 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1361)
Viewed
Pool/Beach Area (52)
Viewed
Room/Suite (300)
Viewed
Hotel & Grounds (144)
Viewed
Dining (63)
Viewed
View from Room (82)
Viewed
Bathroom (117)
Viewed
Business Centre/Function Rooms (39)
Viewed
Family/Play Areas (4)
Viewed
Other (560)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (278)
Viewed
Adult Pool (8)
Viewed
Amenities (16)
Viewed
Children's Pool (2)
Viewed
Grand Deluxe Suite (41)
Viewed
Junior Prince Suite (39)
Viewed
One Bedroom Deluxe Suite (31)
Viewed
Dining (60)
Viewed
The Hotel (36)
Viewed
Two Bedroom Deluxe Suite (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Hotel & Grounds (25)
Viewed
Dining (5)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (5)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
6.8 km away
Pullman Kuala Lumpur Bangsar
Pullman Kuala Lumpur Bangsar
#34 of 340 in Kuala Lumpur
1,203 reviews
0.6 km away
PARKROYAL Serviced Suites Kuala Lumpur
0.2 km away
Hotel Novotel Kuala Lumpur City Centre
Show Prices
Show Prices
Show Prices
1.8 km away
Sheraton Imperial Kuala Lumpur Hotel
0.5 km away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#8 of 340 in Kuala Lumpur
9,486 reviews
0.3 km away
The Westin Kuala Lumpur
The Westin Kuala Lumpur
#28 of 340 in Kuala Lumpur
2,331 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalized service. ... more   less 

Additional Information about Pullman Kuala Lumpur City Centre Hotel And Residences

Address: No. 4 Jalan Conlay, Kuala Lumpur 50450, Malaysia (Formerly Pullman Kuala Lumpur City Centre Hotel & Residences)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $98 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuala Lumpur City Centre Hotel And Residences 5*
Number of rooms: 602
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com, Hotwire, TripOnline SA, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Pullman Kuala Lumpur City Centre Hotel And Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Prince Hotel And Residence
Prince Hotel Residence
Prince Hotel Kuala Lumpur
Kuala Lumpur Prince Hotel
Hotel Style:
#21 Spa Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#38 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and other travellers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“can only say the 1 and 2 bedroom apartments offer more space”
Charles2794, 22 Apr 2017 | Read review
“Ask for a room with a view to Petronas Towers, on a non-smoking floor.”
z0mga, 22 Apr 2017 | Read review
“no help available”
frans1954, 7 Apr 2017 | Read review
“Do look for Mr. Ardi for Wedding planning”
SamuelPey, 23 Mar 2017 | Read review
“The rebranding by Pullman has sent this down. Consider other options.”
tg_traveller_hk, 20 Mar 2017 | Read review
5 of 5
Booking.com
US$75* /night
View Deal
TripAdvisorUS$75
AMOMAUS$86
Expedia.comUS$75
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates