Mandarin Oriental, Kuala Lumpur
Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia
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Room & Suite (1757)
Dining (617)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#26 of 768 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoying a prime city centre location, Mandarin Oriental, Kuala Lumpur is ideally situated for all of the capital's main attractions. Fusing elegance, comfort and enviable style, our luxurious rooms and suites all enjoy spectacular views of the city. We offer a wide choice of cuisines, an array of delectable dishes, cool cocktails and a vast selection of Cuban cigars in our restaurants, bars and lounges. Our beautifully designed spa and wellness facilities offer the perfect space in which to exercise your mind, body and spirit. Our stunning function rooms, excellent catering and impeccable organisational skills have made us the pre-eminent meeting and events venue in Kuala Lumpur.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Nightclub / DJ
Kids stay free
Valet parking
Paid public parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Babysitting
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business
Languages Spoken
English, Chinese, Indonesian, Japanese and 1 more
Location
100Great for walkers
Grade: 100 out of 100
223Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
Contact
Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia
Getting there
KLCCKuala Lumpur Rapid KL5 min
Raja ChulanKuala Lumpur Rapid KL8 min
Rental CarsSee all Kuala Lumpur car hire
7292Reviews100Q+A100Room tips
Reviews
Traveller rating
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- 1,258
- 329
- 144
- 119
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Most Recent
Pioneer34077471384 wrote a review Feb. 2
Thanks to Ms Kayi for the special occassion room request. We had a memorable Birthday/Anniversary celebration. Our thanks also to all the staff for providing an excellent service during our stay there.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was a true 5 start experience. Starting with the grandness of the building you just have be impressed. Our bags were wicked away to appear seamlessly in our room. The room was smart with a great view. The location was perfect. We had the buffet (twice!). Just treasure trove of high quality cuisine and service. The breakfast was equally as good.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Having visited KL over many years, and stayed in numerous hotels around KLCC, this was one of the best experiences. We stayed recently on two occasions, with a short trip to Penang in between The standard of service and food quality were excellent, unfortunately I was taken ill and needed to see a doctor, the hotel pulled out all of the stops and made arrangements for a doctor to visit, who quickly got me sorted out Will certainly return here
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: Would recommend a higher floor, we had rooms 2307, and 2507, which were both double aspect.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel was very well located and overall staff was friendly. We were enjoying our stay untill a hotel staff member using his key card let a drunk guy into our room without any forewarning or asking for our permission while me, my wife and 3 year old daughter were fast asleep in the room with the "do not disturb" sign on. Scarred hotel experiences for us forever. Outright invasion of privacy and made us feel extremely insecure.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hi, we went to stay at Mandarin Oriental to celebrate our anniversary and my wife's birthday. we get our favorite room, twin tower view room which was arranged earlier and everything was perfect, only that we know the television was faulty. The TV will turn off automatically after 3-4 minutes after we watch. Only one channel which is Awani chanel, the TV is ok and normal. We just realize this issue at 10pm and did not make the complain as it was already late night. We also highlighted this ssue during check out at the counter so that your team will fix it for the next guest to use without complain.
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Date of stay: January 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had one night at the beautiful Mandarin Oriental Kuala Lumpur in a club room with a view of the Petronas twin towers. Indeed, I had a very impressive view of the towers from my room, and of the Symphony Lake Water Show in the beautiful KLCC Park. The hotel is quite stunning and features a beautiful lobby area which definitely gives a very luxurious vibe. My room rate included access to the club lounge, where my check-in was also handled. I was in fact able to use the club lounge before my room was ready, and the hotel graciously let me check in early (around 11 AM) which was very much appreciated. The club lounge was actually really good. The breakfast was outstanding and with a great selection of delicious food. The made-to-order scrambled eggs is probably the best I've ever had. So good! My room itself was quite large and very luxurious and beautiful. Aside from the aforementioned stunning view of the towers, there was also a fully stocked mini bar (albeit pricey) and a large TV with premium channels, such as HBO and Cinemaxx. The lights were controlled by a remote and overall the room had all the amenities you would imagine of a 5-star high-end property. I also quite enjoyed the very beautiful bathroom, with a very comfortable and spacious rain shower and a large bathtub as well. The property features several restaurants, where I tried the Aqua Restaurant & Grill Bar for lunch, ordering straight from my lounge chair by the pool. Very convenient, and the food and drinks were pretty good! Indeed, the pool area was very nice and with a great view, although there was a bit of construction noise from nearby work on another skyscraper. The service from all staff was great, especially at the club lounge where I really enjoyed hanging out. At 1.166 MYR for the night, the room rate was extremely reasonable - especially for a club level room with a view of the twin towers. Not to mention that a stay at a Mandarin Oriental in other cities is usually priced as much as ten times that for an entry level room. Great stay! …
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have booked a club suite and the room is so spacious and the KLCC twin towers view is amazing and spectacular! You literally can see KLCC in every windows! The hotel staff are very friendly and attentive and we definitely will come back ! Breakfast was amazing too !
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Exceptional all round service rendered to us. Special mention to the staff at the club lounge, pool area and concierge. Excellent facilites, huge rooms, opulent lobby, good breakfast, location second to none, made this a memorable stay.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 3 days ago
Dear sloom57 Thank you for your glowing feedback on our service and it’s great to know that you had a most memorable stay with us. We look forward to welcoming you back for yet another amazing experience at Mandarin Oriental. Best regards Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the most unbelievable stay at the mandarin. So much so we extended to another night. The staff were so courteous, helpful and friendly. From entering into the hotel to leaving we couldn’t fault it. We had a little situation in the elevator where it got stuck. However it was dealt with extremely promptly and when I approached the main desk about my extended stay. The gentleman knew about our situation in the elevator and wanted to check we were ok. Just fantastic customer service. Thank you to all. Sorry I didn’t get any names however everyone we met from the room service staff, staff by the pool and the club lounge on 24 everyone was above and beyond.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 3 days ago
Dear 7321ornam I am truly pleased to know that our colleagues took great care of you and thank you for your praise on our fantastic service. We greatly appreciate your kind patronage and look forward to welcoming you back for another exception stay on our Club Floor. Best regards Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My husband and I spent the first 3 nights of our Honeymoon at M.O. in KL and it was amazing! The service is excellent from the moment you step into the hotel grounds - Warm and welcoming. The room was lovely with an amazing view of the park and pool. The bed was the best we slept in during our time in Malaysia and the bathroom was beautiful with a big tub and marble decor. Also, the breakfast is to die for! Do yourself a favor and try it at least once. All in all, we would recommend M.O. at KL to everyone 🫶🏻
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: It is easy to get around with Grab and you can hop on the Hop On/Off bus straight from the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 3 days ago
Dear Sophie_Gram We are delighted to be part of your amazing honeymoon trip at Kuala Lumpur! Thank you for your high recommendation of our hotel and kind patronage. We hope to see you and your husband again soon. Best regards Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$153 - US$213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, kuala lumpur hotel kuala lumpur, mandarin kuala lumpur, kuala lumpur mandarin oriental
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
629
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Claim Your ListingMandarin Oriental, Kuala Lumpur - UPDATED 2023 Prices, Reviews & Photos (Malaysia) - Hotel - Tripadvisor
Frequently Asked Questions about Mandarin Oriental, Kuala Lumpur
Which popular attractions are close to Mandarin Oriental, Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.2 km), KLCC Park (0.3 km), and Breakout Real Escape Game (0.4 km).
What are some of the property amenities at Mandarin Oriental, Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Kuala Lumpur?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Kuala Lumpur?
Conveniently located restaurants include Bar Trigona, Nipah, and Flock, W Kuala Lumpur.
Are there opportunities to exercise at Mandarin Oriental, Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Kuala Lumpur have airport transportation?
Yes, Mandarin Oriental, Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, and Malay.