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Mandarin Oriental, Kuala Lumpur

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Traveller (3210)
Room & Suite (1196)
Dining (419)
Overview
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“petronas towers”(682 reviews)
“the club lounge”(273 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Mandarin Oriental, Kuala Lumpur
Special Offer: Advance Purchase Discount
Offers from Mandarin Oriental, Kuala Lumpur
Special Offer: Advance Purchase Discount
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,353)
Filter reviews
4,425 results
Traveller rating
3,295
796
206
77
51
Traveller type
Time of year
LanguageEnglish
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3,295
796
206
77
51
Show reviews that mention
All reviewspetronas towersmosaic restaurantthe club loungeklcc parkpark viewinfinity poolour honeymoonchinese restaurantluxury hotelwonderful hotelshopping mallbuffet breakfastbukit bintangmosaicsmoklheenkeiko
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1 - 5 of 4,425 reviews
Reviewed yesterday

Location is central, and though the hotel is old, the upper floor rooms have been recently renovated and are great. They are large, well equipped and also fitted with modern features like USB sockets by the desk. Overall a good choice for KL.

Thank ajuniaxis
Hotel's Favourite
Reviewed 7 January 2018

I stayed here from 12/29 until 1/4. Everything about the stay was great. Great room, service, etc. Very good housekeeping and all other services including their car service which I used from and back to the airport. When I made my reservation and paid for...More

8  Thank Dale K
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 8 January 2018

Dear Dale K I am most concerned to note of your feedback on your room booking and having had the opportunity to review your feedback with our mangers, kindly allow me to clarify that your booking was for a Club Twin Tower Room. Our Reception...More

Reviewed 2 days ago

My first time staying in the Mandarin I think - I'm normally in one of the other top KL hotels like the Ritz Carlton. The Mandarin certainly holds its own against any of them. The location is ideal if any of your meetings are around...More

1  Thank CWrightMedia
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

Dear CWrightMedia Thank you for sharing your feedback and I am pleased to hear of your experience on this occasion. It’s great to know that you enjoyed the buffet lunch at Mosaic and I do apologise for the slip in your booking for the limousine...More

Reviewed 2 days ago

I was travelling alone to KL Malaysia to spend like 7 nights here. I chose MO because of the location. The location is right next to the twin tower and the big shopping mall. There was a city park right adjacent to the hotel. I...More

Thank Lobomychan
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

Dear Lobomychan Thank you for staying with us and it’s awesome that you enjoyed the hotel’s strategic location in the city and the lush KLCC Park. Our colleagues would be deeply inspired by your lovely comments on their service. As for our rooms, you would...More

Reviewed 2 days ago via mobile

I have a view about hotels which is going to annoy some people. I want The Personal Touch Home from Home with more comforts and others doing the washing up. This trip was only to see my family and I arrived in time for a...More

Thank Maurice H
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

Dear Maurice H I am truly happy to receive your commendation on our colleagues’ exemplary service and the wonderful time spent at Mandarin Oriental. The pleasure is ours and thank you for your loyal patronage. We look forward to your return in the not too...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$161 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kuala Lumpur
#1 Spa Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$161 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kuala Lumpur
#1 Spa Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (3210)
Room & Suite (1196)
Dining (419)
Pool & Beach (221)
Amenities (44)
Business Centre & Event Rooms (15)
Family and Play Areas (5)
Questions & Answers
Ask a question
satit_1981
9 April 2018|
AnswerShow all 3 answers
Response from ErwinAndFamily | Reviewed this property |
Probably, since they look nice.
0
Votes
UKcritic
15 January 2018|
AnswerShow all 6 answers
Response from UKcritic | Reviewed this property |
Just to update - I took the advice to ask at the Lounge and was told to ensure that I gave my room number to the Mosaic staff when I went for breakfast and there would be no extra charge. Sure enough, there was no charge on... More
0
Votes
Gordon L
14 December 2017|
AnswerShow all 2 answers
Response from baliprince | Reviewed this property |
Yes, it called transit room ( day use) , usually avail non peak periods
0
Votes
Room Tips
"A luxary hotel near to KLCC Twin Tower"
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"Executive Parkview room for the view and extra space."
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"Head to PS150 in Chinatown, the best bar in KL!"
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"club lounge has a lovely breakfast and great table service"
Read review
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