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    Mandarin Oriental, Kuala Lumpur

    5,353 reviews
    #3 of 359 Hotels in Kuala Lumpur
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    Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
    011 60 3-2380 8888
    Hotel website
    Mandarin Oriental
    US$182
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    Mandarin Oriental
    US$182
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    US$182
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    US$181
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    All photos (3,682) 3,682
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    Travellers' Choice award winner
    Traveller (3210)
    Room & Suite (1196)
    Dining (419)
    Overview
    4.5
    5,353 reviews
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “petronas towers”(682 reviews)
    “mosaic restaurant”(77 reviews)
    “the club lounge”(273 reviews)
    Hotel website
    011 60 3-2380 8888
    Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    5 Star Hotel
    All hotel details
    Offers from Mandarin Oriental, Kuala Lumpur
    Special Offer: Advance Purchase Discount
    Offers from Mandarin Oriental, Kuala Lumpur
    Special Offer: Advance Purchase Discount
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    Rooms
    Apr. 30May 1
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (5,353)
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    4,425 results
    Traveller rating
    3,295
    796
    206
    77
    51
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    LanguageEnglish
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    3,295
    796
    206
    77
    51
    Show reviews that mention
    All reviewspetronas towersmosaic restaurantthe club loungeklcc parkpark viewinfinity poolour honeymoonchinese restaurantluxury hotelwonderful hotelshopping mallbuffet breakfastbukit bintangmosaicsmoklheenkeiko
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    1 - 5 of 4,425 reviews
    Reviewed yesterday
    Good all round

    Location is central, and though the hotel is old, the upper floor rooms have been recently renovated and are great. They are large, well equipped and also fitted with modern features like USB sockets by the desk. Overall a good choice for KL.

    Thank ajuniaxis
    Hotel's Favourite
    Reviewed 7 January 2018
    The Stay was Great EXCEPT

    I stayed here from 12/29 until 1/4. Everything about the stay was great. Great room, service, etc. Very good housekeeping and all other services including their car service which I used from and back to the airport. When I made my reservation and paid for...More

    8  Thank Dale K
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded 8 January 2018

    Dear Dale K I am most concerned to note of your feedback on your room booking and having had the opportunity to review your feedback with our mangers, kindly allow me to clarify that your booking was for a Club Twin Tower Room. Our Reception...More

    Reviewed 2 days ago
    Impressive top hotel

    My first time staying in the Mandarin I think - I'm normally in one of the other top KL hotels like the Ritz Carlton. The Mandarin certainly holds its own against any of them. The location is ideal if any of your meetings are around...More

    1  Thank CWrightMedia
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

    Dear CWrightMedia Thank you for sharing your feedback and I am pleased to hear of your experience on this occasion. It’s great to know that you enjoyed the buffet lunch at Mosaic and I do apologise for the slip in your booking for the limousine...More

    Reviewed 2 days ago
    A pretty old Mandarin Oriental

    I was travelling alone to KL Malaysia to spend like 7 nights here. I chose MO because of the location. The location is right next to the twin tower and the big shopping mall. There was a city park right adjacent to the hotel. I...More

    Thank Lobomychan
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

    Dear Lobomychan Thank you for staying with us and it’s awesome that you enjoyed the hotel’s strategic location in the city and the lush KLCC Park. Our colleagues would be deeply inspired by your lovely comments on their service. As for our rooms, you would...More

    Reviewed 2 days ago via mobile
    Back Again

    I have a view about hotels which is going to annoy some people. I want The Personal Touch Home from Home with more comforts and others doing the washing up. This trip was only to see my family and I arrived in time for a...More

    Thank Maurice H
    Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

    Dear Maurice H I am truly happy to receive your commendation on our colleagues’ exemplary service and the wonderful time spent at Mandarin Oriental. The pleasure is ours and thank you for your loyal patronage. We look forward to your return in the not too...More

    View more reviews
    123456…885
    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Spa
    Free Parking
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Laundry Service
    Children Activities (Kid / Family Friendly)
    Free Parking
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Pool
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Hot Tub
    Tennis Court
    Heated pool
    Outdoor pool
    Details
    Price range
    US$161 - US$265 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Business Hotel in Kuala Lumpur
    #1 Spa Hotel in Kuala Lumpur
    #3 Luxury Hotel in Kuala Lumpur
    #4 Romantic Hotel in Kuala Lumpur
    #6 Family Hotel in Kuala Lumpur
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
    Details
    Price range
    US$161 - US$265 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Business Hotel in Kuala Lumpur
    #1 Spa Hotel in Kuala Lumpur
    #3 Luxury Hotel in Kuala Lumpur
    #4 Romantic Hotel in Kuala Lumpur
    #6 Family Hotel in Kuala Lumpur
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
    Show More
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    Add Photo Photos
    All photos (3,682) 3,682
    Full view
    Traveller (3210)
    Room & Suite (1196)
    Dining (419)
    Pool & Beach (221)
    Amenities (44)
    Business Centre & Event Rooms (15)
    Family and Play Areas (5)
    See all
    Questions & Answers
    Ask a question
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    satit_1981
    9 April 2018|
    AnswerShow all 3 answers
    Response from ErwinAndFamily | Reviewed this property |
    Probably, since they look nice.
    0
    Votes
    UKcritic
    15 January 2018|
    AnswerShow all 6 answers
    Response from UKcritic | Reviewed this property |
    Just to update - I took the advice to ask at the Lounge and was told to ensure that I gave my room number to the Mosaic staff when I went for breakfast and there would be no extra charge. Sure enough, there was no charge on... More
    0
    Votes
    Gordon L
    14 December 2017|
    AnswerShow all 2 answers
    Response from baliprince | Reviewed this property |
    Yes, it called transit room ( day use) , usually avail non peak periods
    0
    Votes
    123456…17
    Room Tips
    "A luxary hotel near to KLCC Twin Tower"
    Read review
    "Executive Parkview room for the view and extra space."
    Read review
    "Head to PS150 in Chinatown, the best bar in KL!"
    Read review
    "club lounge has a lovely breakfast and great table service"
    Read review
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