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Mandarin Oriental, Kuala Lumpur

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Traveller (3508)
Room & Suite (1122)
Dining (403)
Overview
Hotel website
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Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Mandarin Oriental, Kuala Lumpur
Special Offer: Advance Purchase Discount
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Rooms
Oct. 1Oct. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,641)
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4,659 results
Traveller rating
3,492
819
216
77
55
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LanguageEnglish
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3,492
819
216
77
55
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1 - 5 of 4,659 reviews
Reviewed yesterday via mobile

As part of our engagement my fiancé treated us to a 3 night stay here in Kuala Lumpur and it was utterly amazing from the moment we arrived. The staff are what makes this hotel and they were wonderful, making us feel welcome and as...More

1  Thank Sarah_travels89
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

Dear Sarah_travels89 It’s so uplifting to know that our colleagues presented you with a memorable experience as it is our aim to provide our guests with an exceptional experience of their stay with us. Your positive post will deeply motivate them to the highest level....More

Hotel's Favourite
Reviewed August 10, 2018 via mobile

We have been lucky enough to stay in some amazing hotels however this one really stands out from the rest! On arrival we were taken to the horizon club to check in where we were offered cold refreshments, we were then shown our room (park...More

5  Thank Tiffany S
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded August 12, 2018

Dear Tiffany S Thank you for a great endorsement on our exemplary service and I am really proud to hear of our staff’s commitment and genuine service they deliver. Danny is truly one of our stars! Your kind recommendation of the hotel is much appreciated...More

Reviewed yesterday via mobile

Fantastic hotel deserving of each of it's 5 stars. The people working there are lovely, very helpful and friendly. We stayed for 2 nights at the start of our honeymoon which is our only regret because every hotel we stayed in after this could not...More

1  Thank Puppychips
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

Dear Puppychips It is an absolute pleasure to receive your 5/5 review! I greatly appreciate your high recommendation of our hotel and lavish praise on our hotel’s facilities and colleagues’ exemplary service. Thank you very much for your kind patronage and we look forward to...More

Reviewed 2 days ago

Best hotel I have stayed in long time. Great service, very clean, big and spacious rooms and friendly and efficient staff. Location is super convenient and right in central of KL. Excellent choice for business and leisure stays both. Food choice is great as well....More

Review collected in partnership with this hotel
1  Thank Ravindra R
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

Dear Ravindra R Thank you for your brilliant post and high recommendation of the our hotel. It’s gratifying to receive your positive feedback and we look forward see you again! Cheers Frank P Stocek General Manager

Reviewed 3 days ago

I stayed here for five nights in September. The customer service at this hotel is top notch. Hotels in KL are so affordable that it is easy to splurge on what is otherwise a very luxurious brand. We paid for a "club" room that gave...More

Thank charlottejanemalone
Response from Frank S, General Manager at Mandarin Oriental, Kuala LumpurResponded yesterday

Dear charlottejanemalone I am most concerned to note of your feedback on our hotel’s facilities and do apologize for not living up to your expectations. I truly regret the negative impression reflected as we have just completed our guestroom refurbishment projects on all our guestrooms....More

View more reviews
About
Description
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array ...More of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Romantic
,
Luxury
,
Family
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Romantic
,
Luxury
,
Family
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
643
Price range
US$156 - US$251 (Based on Average Rates for a Standard Room)
Also Known As
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
,
Mandarin Kuala Lumpur
,
Kuala Lumpur Mandarin Oriental
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Romantic
,
Luxury
,
Family
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
643
Price range
US$156 - US$251 (Based on Average Rates for a Standard Room)
Also Known As
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
,
Mandarin Kuala Lumpur
,
Kuala Lumpur Mandarin Oriental
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (3,508)
Room & Suite (1,122)
Dining (403)
Pool & Beach (238)
Business Centre & Event Rooms (18)
Family and Play Areas (5)
Amenities (3)
Nearby
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Nearby RestaurantsSee all 4,901 restaurants in Kuala Lumpur
Mandarin Grill
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.06 km away
Mosaic
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.06 km away
Lai Po Heen
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.06 km away
Aqua Restaurant & Bar
93 reviews
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Nearby AttractionsSee all 755 attractions in Kuala Lumpur
Petronas Twin Towers
26,429 reviews
.22 km away
KLCC - Bukit Bintang Pedestrian Walkway
3,774 reviews
.29 km away
Lake Symphony
1,083 reviews
.13 km away
Petrosains Science Discovery Centre
1,174 reviews
.23 km away
Questions & Answers
Ask a question
Khaled B
August 25, 2018|
Answer
Response from BENTOUTOU |
Hi, I am pretty sure you can have breakfast and lunch at the pool but I do not k ow whether or not non guests are allowed to spend the day at the pool... you might want to reach out and ask, they are extremely nice. Hope... More
1
Vote
Diablos5
August 17, 2018|
AnswerShow all 5 answers
Response from Bliybliy | Reviewed this property |
I know they do have rooms for smoker. When you make the reservation make sure you indicate you prefer a room for smokers.
0
Votes
TravelBugGoont
August 9, 2018|
AnswerShow all 2 answers
Response from Deepseadiverdave | Reviewed this property |
Hi, I wasn't charged when I used them earlier in the year but I suppose a quick email would clear it up for sure. I do think they expect you to purchase a drink/snack when you use any of the poolside facilities, but all... More
1
Vote
Room Tips
"I had no preference but you cant go wrong either ways whatever room you choose. Rooms are excellent and..."
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"book a room with views over KLCC"
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"They’re probably all fine"
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"depending on you prefer concrete/steel buildings or green garden"
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