We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mandarin Oriental, Kuala Lumpur

1.7 km from Kuala Lumpur centre
  • Pool
  • Room Service
  • Restaurant
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Special Offer
Complimentary 4th Night
{"widget":{"name":"ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,407 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mandarin Oriental, Kuala Lumpur
See the most recent reviews
Showing 3,642: English reviews
New Delhi, India
Reviewed 3 October 2014

Fantastic service and very well trained staff....all in all a very memorable stay. The rooms are very well appointed and it probably is the best located hotel in town. Excellent fitness center and spa.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Ahujarajiv1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Ahujarajiv1 It’s brilliant to know that you enjoyed your stay as a “world class experience” and we certainly look forward to welcome you back for another unforgettable stay! Cheers Frank

Kuala Lumpur, Malaysia
Reviewed 3 October 2014

We needed a quick "stay cation" and booked a Suite on the Executive level. Wow, far exceeded our expectations! Friendly staff and great food. Made us feel like VIP's! Also allowed late check-out so we could enjoy the pool a bit longer.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank MalaysianCajun1
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear MalaysianCajun1 It is awesome to know that we exceeded your expectations and that you had a wonderful anniversary gateway at our hotel. We look forward to welcome you back another thoroughly enjoyable stay in the future. Cheers Frank

Singapore, Singapore
Reviewed 2 October 2014

Excellent hotel in a convenient location! All good: breakfast, onsite dining, concierge, cleaning and hospitality. Club lounge with great staff very courteous and knowledgeable. I will come back again!

Review collected in partnership with this hotel
 Report
Helpful?
1Thank pcalv
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear pcalv Your post is a superb endorsement of our hotel’s facilities and service. I am truly happy that you had a great stay with us and look forward to your return soon! Cheers Frank

Brisbane
Reviewed 2 October 2014

What a fantastic experience! We arrived early from Europe but were given access to our room early which was fantastic given we had a 6 yo with us and we were all exhausted. Great view of PETRONAS Towers

Review collected in partnership with this hotel
 Report
Helpful?
1Thank GraemeK
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear GraemeK I am delighted that you had a fantastic stay and look forward to welcome you back for another wonderful experience! Cheers Frank

Emirate of Dubai, United Arab Emirates
Reviewed 2 October 2014

i stay at the mandarin oriental now for last 7 month every time i come to k l , i have to say ,it is the best in k l ,,staff is not changing every time when i come as i have seen by other hotel in k l ..it means management is ok and people are happy to stay...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Hesham H
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Hesham H Thank you for your loyal support towards the hotel and it is most pleasing to know that you enjoyed all your stays with us. My team is delighted to receive your comments and we look forward to your return soon! Cheers Frank

Hong Kong
Reviewed 29 September 2014

This hotel is so old, I used to stayed here 7 years ago and it was good, but this time, it is so disappointing! The Lobby is nice and bright, but the room, my god, charging me around MYR900 for a night but the facilities in the room is so worn out and old. I can't really recall when was...

 Report
Helpful?
Thank CookingFan
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear CookingFan I am sorry to hear of your less than satisfactory stay with us and would like to extend my sincere apologies for not meeting your expectations on this occasion. Kindly rest assured that our management will make every effort to improve our service level. Further, I would like to share that we are commencing our guestroom renovation project...

Reviewed 27 September 2014

How can a 5 star hotel with these prices charge for wifi? The first hotel in my Asian travels in 5 star hotels that charge it!! Pathetic!!! The management should consider traveling to other 5 star hotels in south east Asia!!!

 Report
Helpful?
Thank Bernardo D
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Bernardo D Thank you for choosing to stay with us at Kuala Lumpur. I truly regret to note of your disappointment on our Wifi charge and certainly hope that it will nor mar your overall impression of our hotel. To clarify, Wifi access is unfortunately chargeable for our Deluxe Room guests. However, our Club Room guests enjoy the benefit...

Doha, Qatar
Reviewed 27 September 2014 via mobile

Our stay was amazing at Mandarin KL. Very nice hotel in a Perfect Location, next to Surai Mall and walking distance from Pavilion Mall. Lovely staff and delicious food. The break fast buffet is amazing. Highly recommended.

 Report
Helpful?
Thank wassim1980
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear wassim1980 We are delighted to receive your “The Best Hotel in KL” post and to know that you had an amazing stay with us. Thank you for your positive observations on our hotel facilities and service. Your high recommendation is much appreciated and we look forward to your return soon! Cheers Frank

Newcastle upon Tyne, United Kingdom
Reviewed 26 September 2014

Lovely hotel, friendly staff, great location and good selection of restaurants. Can't however believe that they charge extra for the internet. Looking forward to the hotels price benchmarking activity, mentioned in response to a previous post. I'd highlight that Starbucks in the shopping centre next door offers free wifi with a cup of coffee and that a metered taxi is...

 Report
Helpful?
Thank Mark W
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Mark W We certainly appreciate your fantastic review on our hotel facilities and service, albeit the Wifi charge. Rest assured that we will continue to review our Wifi pricing policy for added value and to maintain our guests’ satisfaction. In the interim, booking through the Hotel’s website or booking a Club Room will be simple sources to obtain free...

Belfast, United Kingdom
Reviewed 25 September 2014

A real amazing hotel where nothing is too much for the staff. You feel special from arrival until departure. Excellent location. Everything was superb. If I am back in K L it will be the Mandarin I will be saying at.

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Brennandan55
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Brennandan55 It is wonderful to know that our staff took great care of you during your stay with us and we look forward to your return soon! Cheers Frank

2,796 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2337)
Viewed
Pool/Beach Area (165)
Viewed
Room/Suite (451)
Viewed
Dining (173)
Viewed
View from Room (186)
Viewed
Hotel & Grounds (216)
Viewed
Bathroom (143)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (3)
Viewed
2:16
Videos (2)
Viewed
Other (995)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (411)
Viewed
Adult Pool (12)
Viewed
Amenities (44)
Viewed
Children's Pool (5)
Viewed
Club Suite (93)
Viewed
Deluxe City View Room (29)
Viewed
Park Suite (54)
Viewed
Dining (119)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (1)
Viewed
Dining (17)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
0.9 km away
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur
#2 of 340 in Kuala Lumpur
2,273 reviews
0.4 km away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#7 of 340 in Kuala Lumpur
9,248 reviews
0.7 km away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#4 of 340 in Kuala Lumpur
6,622 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
#10 of 340 in Kuala Lumpur
473 reviews
1.6 km away
Villa Samadhi
Villa Samadhi
#1 of 340 in Kuala Lumpur
708 reviews
0.9 km away
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
#6 of 340 in Kuala Lumpur
2,326 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $183 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Hotels.com, Mandarin Oriental and Jetsetter so you can book your Mandarin Oriental, Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Kuala Lumpur staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Mandarin Oriental, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, nice and room service is Excellent”
 of 5 bubbles winniec191, 19 Feb 2017 | Read review
“chose a club room”
 of 5 bubbles 107trishm, 16 Feb 2017 | Read review
“Sorry didn't stay only for drinks and nibbles”
 of 5 bubbles 123RayD, 15 Feb 2017 | Read review
“allover good, parkvieu are the best.”
 of 5 bubbles afrassiabd, 14 Feb 2017 | Read review
“Park view rooms are great”
 of 5 bubbles gribbled, 14 Feb 2017 | Read review
5 of 5