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Grand Millennium Kuala Lumpur

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Grand Millennium Kuala Lumpur
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1,748 Reviews from our TripAdvisor Community

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Showing 1,483: English reviews
Singapore, Singapore
Reviewed 5 days ago NEW

Hotel has all facilities service is bad Dont expect friendliness or warm welcome ..the staffs are always with a dont care attitude Didnt expect much when we went Even without expectations it turn out bad.

Review collected in partnership with this hotel
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Helpful?
Thank alf638
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear alf638, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s facilities have met your expectations but sadly we missed the mark by not exceeding it. We have also taken the necessary steps to address the issues that you had reported regarding the poor welcome standards in our hotel and...

Reviewed 5 days ago NEWvia mobile

The hotel has been renovated. It looks quite good And the room is big too. In terms of location , this hotel is very convenient to access to shopping mall, restaurant....regards to rooming rate, the cost is cheap if consider their location and renovation. Here is also easy access the downtown. Rgds,Leaane

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Helpful?
Thank Leanne W
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Leanne W, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback. Thank you once again for your review and we look forward to welcome you back to Grand Millennium Kuala Lumpur in the near future. Yours Sincerely, Peter D. Gibbons...

Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

We booked to spend my partners 50th birthday at the Grand Millennium...we've been coming to Malaysia for years and found the GM to be perfect for us. Oh dear...we were supposed to come with another couple who couldn't make it due to ill health. Thank goodness I think it might have been a bit of a disaster. The staff, who...

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Helpful?
Thank markyfuk
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear markyfuk, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s facilities and services especially from our team members had met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and look forward to welcoming you back to the hotel soon....

Sydney
Reviewed 1 week ago

The Good Wi-Fi is fast. The bad We had to wait 15 minutes to checked in and wait 20 minutes to checked out. We had two rooms in this hotel and both rooms had many issues. The shower door in our room did not close properly and after taking shower the floor of the bathroom was always wet. After using...

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Helpful?
Thank PXM055
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear PXM055 , Thank you for very much for your response and we are sorry to learn that you had encountered such an unfortunate experience. Unfortunately as you did not report any discomfort during your stay with us it is too late for us to any send food samples to the Laboratories for testing as we do we do keep...

Perth, Australia
Reviewed 1 week ago via mobile

The location is very convenient for brand name and up market shopping and restaurants but the flip side to that benefit is that it is also right in the middle of terrible traffic congestion area so getting in and out by car can take a while. Also allow at least an hour to get here by car from the airport....

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Helpful?
Thank TonyB932
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear TonyB932, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location have met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward...

Bandar Seri Begawan
Reviewed 1 week ago

Excellent location, nice spot, accessible and bery helpful staffs. Hotel rooms are cozy with very good amenities and room services. Need some adjustment on booking handlings but overall was great experience!!!

Review collected in partnership with this hotel
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Helpful?
1Thank Gagakitam
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Gagakitam, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location met your expectations but sadly we missed the mark by not exceeding it. We have taken your comments constructively and the respective department heads have been informed to review our current procedures and we certainly look forward to...

Mauritius
Reviewed 1 week ago

This hotel is above expectation. Always stay this hotel fir the past 6 yrs. still very impressed. Nice personnel, good n effective service. Try to book the club room N enjoy the benefits that come with. Just fabulous. Don't think twice book this hotel now. Best location for shopping, restaura, tea time.

Review collected in partnership with this hotel
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Helpful?
1Thank Farzanadossa
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear Farzanadossa, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback Whilst we are glad that you loved our location, I have also conveyed your kind compliments to our operations team and they were delighted to learn that their efforts are...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

We had a brilliant stay over the christmas break. We were given a newly refurbished room, the tv was a bit small and the screen was grainy. Everything was fabulous, all the staff were friendly and were happy to help. Security was great at this hotel so dont need to worry. Brilliantly located right next door to pavilion. Best hotel...

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Helpful?
1Thank MandW108
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear MandW108, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback Whilst we are glad that you loved our location, I have also conveyed your kind compliments to our operations team and they were delighted to learn that their efforts are...

Geneva, Switzerland
Reviewed 2 weeks ago

Their Presidential Suites product was really great. It occupied all i need while travelling and doing business. An excellent service from my private butler 24 hours without long period of waiting was one of a big plus indeed. But the lamborghini which already preserve was no as expected. After all thank you!

Review collected in partnership with this hotel
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Helpful?
1Thank andrei_sinaga
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear andrei_sinaga, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback. Thank you once again for your review and we look forward to welcome you back to Grand Millennium Kuala Lumpur in the near future. Yours Sincerely, Peter D. Gibbons General...

Singapore, Singapore
Reviewed 2 weeks ago

The location is really good as it is close to all the malls so shopping and dining was not an issue at all. The only problem is driving into the city area into the hotel can be quite tedious as traffic is bad and there are always people walking on the road or jaywalking. So have to be patient but...

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Helpful?
2Thank JJ G
ROOMSGMKL, General Manager at Grand Millennium Kuala Lumpur, responded to this review

Dear JJ G, Thank you for your kind review. I am very pleased that you enjoyed your stay at Grand Millennium Kuala Lumpur and we very much appreciate your positive feedback Whilst we are glad that you loved our location, you will be glad to know that there has been some rectification works ongoing around the surroundings of our area....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Zing - Grand Millennium Kuala Lumpur
Zing - Grand Millennium Kuala Lumpur
Cuisines: Chinese, Seafood, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Strategically located in the heart of Bukit Bintang, Grand Millennium Kuala Lumpur is an international five-star hotel nestled within the luxuries of the city’s fascinating Golden Triangle. Adjacent to the popular Pavilion Kuala Lumpur Shopping Mall and situated right across Starhill Gallery, Fahrenheit 88, Bintang Walk as well as Lot 10 Shopping Complex, the hotel is home to 468 spacious guestrooms including 16 suites, well-appointed with plush beddings, LCD TV and floor-to-ceiling windows that boast the city’s breathtaking skyline. A luxurious urban retreat, the hotel features an outdoor resort-style swimming pool, state-of-the-art fitness centre, holistic treatments at The Spa, four distinguished culinary options and 1,500 square metres of atmospheric meetings and events space. ... more   less 

Additional Information about Grand Millennium Kuala Lumpur

Address: Grand Millennium Kuala Lumpur 160 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $124 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Millennium Kuala Lumpur 5*
Number of rooms: 468
Reservation Options:
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Also Known As:
Grand Millennium Kuala Lumpur Hotel Kuala Lumpur
Grand Millennium Hotel Kuala Lumpur
Kuala Lumpur Grand Millennium
Hotel Style:
#18 Business Hotel in Kuala Lumpur
#21 Spa Hotel in Kuala Lumpur
#29 Family Hotel in Kuala Lumpur
#29 Romantic Hotel in Kuala Lumpur
#42 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Grand Millennium Kuala Lumpur staff and other travellers.
13 questions
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Questions? Get answers from Grand Millennium Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book here!!!”
 of 5 bubbles PXM055, 14 Jan 2017 | Read review
“Opt for an executive room with use of the club on the 18th floor.”
 of 5 bubbles AlisonTripJ, 29 Dec 2016 | Read review
“Get a Higher floor with the city view”
 of 5 bubbles gilgit63, 27 Dec 2016 | Read review
“My suite had a main street view and I liked it.”
  • view of main street from my suite.
 of 5 bubbles 891parvins, 23 Dec 2016 | Read review
“18th floor for us is a must, any direction have wonderful views.”
 of 5 bubbles JENK4359, 19 Dec 2016 | Read review
5 of 5
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