We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-30 2017-10-31
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    Hotel website
    Lowest prices for your stay
    2017-10-30 2017-10-31
     19 people are viewing this hotel
    Lock in the lowest price from our partners
    View Deal
    Traveller (3747)
    Room & Suite (1063)
    Dining (460)
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (947 reviews)
    “lemon garden” (230 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Every Third Night Free!
    Hotel deals
    Oct 30Oct 31
    1 room, 2 adults, 0 children
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    • Check booking site for details
      View Deal
    View all 158 deals
    Write a Review
    Reviews (7,222)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 6,210 reviews

    Reviewed today

    Our first stay in Shangri-La recently was an amazing experience. Staff was courteous, friendly and prompt with their services when we had questions. We upgraded ourselves to the Horizon Club Rooms upon check in as we had just completed a trek in Nepal. The rooms...More

    Thank Christina L
    Hotel's Favourite
    Reviewed 27 May 2017

    This is a great choice in KL. I arranged an airport pickup and was met promptly at the airport by a very courteous representative. At the hotel I as was escorted from the car to my room where check in was carried out quickly via...More

    7  Thank Julian S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 29 May 2017

    Dear Guest, Thank you for your fabulous review. We are glad to learn that you were happy with the variety of food served for breakfast in Lemon Garden. My staff and I look forward to being of service to you again in the near future....More

    Reviewed today

    You'll see from my other reviews on TripAdvisor, I only review the very best experiences I have, and this was most certainly one of them. From the minute I arrived late on a Sunday (10pm) to an early Thursday morning departure (3am), every single moment...More

    Thank Rob L
    Reviewed yesterday

    The best and wonderful.. great service and accommodating, very relaxing , wifi nice signal and foods was nice and great. You dont have any worries about the travel coz theres a service for their client

    Thank Manta bowl dive T
    Reviewed 3 days ago via mobile

    We stayed here for 3 nights cannot say one thing negative about the place, staff were genuinely pleasant no fake smiles, they chatted so friendly none of it was forced. Room was very spacious and comfortable, a little dated but everything worked perfectly. Loved the...More

    Thank Linda O
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Thank you for staying with us during your trip to KL and for your fantastic review of our hotel. We are pleased to learn of your pleasant stay experience with us and that you were impressed with our room and staff service. All...More

    Fraser Place Kuala Lumpur
    1,790 reviews
    #25 of 347 hotels in Kuala Lumpur
    Renaissance Kuala Lumpur Hotel
    3,730 reviews
    #38 of 347 hotels in Kuala Lumpur
    Concorde Hotel Kuala Lumpur
    2,111 reviews
    #46 of 347 hotels in Kuala Lumpur
    Lanson Place Bukit Ceylon Serviced Residences
    450 reviews
    #2 of 347 hotels in Kuala Lumpur
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$115 - US$173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Ctrip TA, Booking.com, Hotels.com, Expedia, Agoda, Travelocity, Cancelon, TripOnline SA, Orbitz, Cheap Tickets, Hotwire, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3747)
    Room & Suite (1063)
    Dining (460)
    Pool & Beach (182)
    Hotel & Grounds (2162)
    Bathroom (193)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Sponsored by:
    Renaissance Kuala Lumpur Hotel
    3,730 reviews
    .35 km away
    Lanson Place Bukit Ceylon Serviced Residences
    450 reviews
    .76 km away
    Concorde Hotel Kuala Lumpur
    2,111 reviews
    .17 km away
    Fraser Place Kuala Lumpur
    1,790 reviews
    .27 km away
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    556 reviews
    .07 km away
    Shang Palace
    200 reviews
    .08 km away
    Hard Rock Cafe
    1,026 reviews
    .17 km away
    Bombay Palace
    417 reviews
    .18 km away
    Nearby Attractions
    Menara Kuala Lumpur
    6,736 reviews
    .32 km away
    FRIM Canopy Walk
    80 reviews
    .62 km away
    KL Tower Mini Zoo
    73 reviews
    .37 km away
    Malaysia Tourism Centre
    140 reviews
    .30 km away
    Ask a question
    Questions & Answers
    16 October 2017|
    AnswerShow all 2 answers
    Response from ExecutiveNomad | Reviewed this property |
    No. The pool is on the third floor next to the fitness center. I didn't see any rooms that opened directly to the pool.
    8 October 2017|
    AnswerShow all 4 answers
    Response from Jule0902 | Reviewed this property |
    20 September 2017|
    AnswerShow all 5 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we are pleased to inform you that our Premier Selection Suite can accommodates extra bed. Each room offers 80 sqm / 861 sqf of luxury. You may contact us directly for more information. Thank you.
    Room Tips
    "Horizon Club!"
    Read review
    "High floors away from the lift"
    Read review
    "Too big to be good, try Mandarin Oriental instead."
    Read review
    "Horizon Rooms."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing