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Shangri-La Hotel Kuala Lumpur

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Traveller (4429)
Room & Suite (1372)
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Dec. 2Dec. 3
1 room, 2 adults, 0 children
Standard Room
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Travellers' Choice 2018 Winner
Certificate of Excellence
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL!
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Property amenities
Business Centre with Internet Access
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Good to know
Centrally Located
Hotel links
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Offers & Announcements:15% off Room, Dining, Spa
Hotel deals
Reviews (7,826)
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All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel breakfast buffet pool area is five star hotel club room an upgrade monorail station late check bukit bintang
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1 - 5 of 6,708 reviews
Reviewed yesterday via mobile

This is our second stay here. We have stayed in other hotels in kl but still prefer Shangri-la. The hotel may look slightly dated but the maintenance is good and everything works fine. The buffet breakfast is fantastic. We wanted to take the hotel shuttle...More

2  Thank Irble
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to hear that you had an enjoyable stay and that misunderstandings and problems were resolved quickly. I will take note of Anwar's willingness to go the extra mile and of course, thank you...More

Hotel's Favourite
Reviewed January 14, 2018 via mobile

Arrived at airport to be greeted by our hotel pick up. Lovely drive in Mercedes E class with Wifi. Arrived at the hotel to a lovely warm welcome to be greeted for our anniversary. Was swiftly taken to our suite and checked in at the...More

4  Thank Asif K
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded January 14, 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur during your anniversary celebration and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay in our Horizon Club. We...More

Reviewed 3 days ago via mobile

I stayed for three nights at the Shangri La on a recent business trip to KL. It’s hard to fault anything. I really like hotels in Malaysia for the more casual friendly nature of the staff but there is a certain sharpness that separates the...More

Thank klkh2002
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for your patronage at Shangri-La Hotel, Kuala Lumpur! I'm glad to hear that you had a great stay with us and that the service was up to your expectations. Thank you for taking the time to leave your feedback here on...More

Reviewed 3 days ago

My husband and I stayed in the Shangri La Kuala Lumpur from 27th October to 3rd November. From the moment we arrived until the time we left it was the most fantastic hotel stay ever. The whole team made the guests feel special. We booked...More

Thank Fiona S
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to hear that you had a great experience at our hotel. I will take note of Zie, Yune and Pat's contribution in making your time with us special. Last but not least, thank...More

Reviewed 4 days ago via mobile

I initially stayed at the Shangri-La KL for a total of 5 nights before moving over to the Shangri-La rasa sayang in Penang. I have to say it was one of the best hotel experiences I’ve had. Excellent customer service from everyone at the hotel...More

Thank shuhena247
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to note that you had one of the best hotel experiences staying with us. Thank you for leaving your comment here on Tripadvisor and I hope to welcome you back for another stay...More

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Questions & Answers
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October 12, 2018|
AnswerShow all 14 answers
Response from Sanitv | Reviewed this property |
Taxi is a fair mean of transportation from KLIA, the system at the airport is efficient and the price is excellent.
September 15, 2018|
AnswerShow all 6 answers
Response from Adrian S | Reviewed this property |
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at... More
September 15, 2018|
AnswerShow all 4 answers
Response from Vasos P | Reviewed this property |
Yes there is a market at Bukit Bintang (near Jalan Alor) and China Town which is about 30 minutes away by monorail. You can get directions from concierge. Best regards Vasos
Room Tips
"Definitely worth paying for a club room if only for the complimentary drinks and food in the club."
6 days ago
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"Choose the Premium executive which is a corner room as its very quiet."
1 week ago
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"Better value for money you won't find anywhere else in Kuala Lumpur- enroll in the Golden Circle scheme..."
2 weeks ago
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"Just share individual needs with the Shangri-La team and they will accommodate needs accordingly."
3 weeks ago
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US$116 - US$184 (Based on Average Rates for a Standard Room)
shangri la kuala lumpurshangri la hotel kuala lumpur
MalaysiaWilayah PersekutuanKuala Lumpur
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