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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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    2017-10-08 2017-10-09
     24 people are viewing this hotel
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    US$114
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    Traveller (3718)
    Room & Suite (1061)
    Dining (460)
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (942 reviews)
    “lemon garden” (229 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Every Third Night Free!
    Hotel deals
    Deals
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    • Deluxe Room(King),Best Available Rate / CustomStay
      US$114
      View Deal
    • Deluxe Room
      US$115
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    • Check booking site for details
      US$114
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    View all 137 deals
    Write a Review
    Reviews (7,178)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 6,171 reviews

    Reviewed 2 days ago

    A superb hotel, that got everything right. Great service, great staff, great facilities, great food. We paid extra for Club Lounge - worth every penny, with the options for afternoon tea, and evening cocktails. Good location, close to Petonas Towers, and shopping mall. Highly recomended.More

    Thank NigeH
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Thank you for choosing to stay with us during your and for giving us such a wonderful review on TripAdvisor. We are delighted to know that every aspect of your stay was well managed and that our facilities and services lived up to...More

    Hotel's Favourite
    Reviewed 27 May 2017

    This is a great choice in KL. I arranged an airport pickup and was met promptly at the airport by a very courteous representative. At the hotel I as was escorted from the car to my room where check in was carried out quickly via...More

    7  Thank Julian S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 29 May 2017

    Dear Guest, Thank you for your fabulous review. We are glad to learn that you were happy with the variety of food served for breakfast in Lemon Garden. My staff and I look forward to being of service to you again in the near future....More

    Reviewed 2 days ago

    From the moment you arrive here you know your going to get well looked after. Was upgraded to the Horizon Club which was a nice surprise. Beds comfortable and noise isolation from the busy streets below is 100% and exceptional in general leading to a...More

    Thank Ireton
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Thank you for your patronage with Shangri-La Hotel, Kuala Lumpur and for rating our services as excellent. We are truly happy to know that you have enjoyed your stay with us and that the guest room as well as the facilities at Horizon...More

    Reviewed 2 days ago via mobile

    We checked in yesterday to celebrate my wife's birthday. We informed the hotel well in advance of this celebration and they surprised us. Our room was beautifully decorated to suit the occasion, our room type had access to the Horizon Club, and it was simply...More

    Thank Magandran
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Kuala Lumpur during the celebration of your wife's birthday and for giving us this fantastic review on TripAdvisor. It is truly rewarding to know that you had a pleasant stay with us from the...More

    Reviewed 2 days ago via mobile

    Best hotel experience I can't say enough good things about. Service is above excellent and staff is always helpful with a smile. Rooms and views are breathtaking food is excellent and actually taste very good and the variety is endless. I've stayed their 4 times...More

    Thank FongChee
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 2 days ago

    Dear Guest, Thank you for choosing to stay with Shangri-La Hotel, Kuala Lumpur and for your fantastic review of our hotel. We are delighted that you were pleased with our services, food options as well as the attentiveness and hospitality of our staff. We look...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$113 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Kuala Lumpur
    • #1 Family Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Ctrip TA, Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Agoda, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3718)
    Room & Suite (1061)
    Dining (460)
    Pool & Beach (182)
    Hotel & Grounds (2135)
    Bathroom (193)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Nearby
    Sponsored by:
    Renaissance Kuala Lumpur Hotel
    3,709 reviews
    .35 km away
     
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    .92 km away
     
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    4,880 reviews
    .66 km away
     
    Fraser Place Kuala Lumpur
    1,771 reviews
    .27 km away
     
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    542 reviews
    .07 km away
    Bombay Palace
    411 reviews
    .18 km away
    Shang Palace
    195 reviews
    .08 km away
    Hard Rock Cafe
    1,020 reviews
    .17 km away
    Nearby Attractions
    Menara Kuala Lumpur
    6,642 reviews
    .32 km away
    FRIM Canopy Walk
    77 reviews
    .62 km away
    KL Tower Mini Zoo
    68 reviews
    .36 km away
    Malaysia Tourism Centre
    138 reviews
    .30 km away
    Ask a question
    Questions & Answers
    munchkin2926
    20 September 2017|
    AnswerShow all 2 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we are pleased to inform you that our Premier Selection Suite can accommodates extra bed. Each room offers 80 sqm / 861 sqf of luxury. You may contact us directly for more information. Thank you.
    1
    Vote
    16 September 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, pleased be informed that we provide complimentary drinking water and fruits in each guest room. All other snacks and drinks are chargeable. You may contact us directly for more information. Thank you.
    0
    Votes
    Gembot34
    29 August 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, kindly be informed our outdoor swimming pool's temperature will be based on the weather and as measure now is 29.4C. Should you require further clarifications, please do not hesitate to contact us directly. Thank... More
    1
    Vote
    Room Tips
    "Use Club Lounge"
    Read review
    "Choose a Horizon Club room - you get a lot of added extra's."
    Read review
    "1603 is a great room"
    Read review
    "Go for garden view"
    Read review
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