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2017-08-27 2017-08-28
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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    Hotel website
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    Best prices for your stay
    2017-08-27 2017-08-28
    US$145
    US$117
    SAVE US$28
    US$145
    US$118
    SAVE US$27
    US$145
    US$118
    SAVE US$27
    Traveller (3584)
    Room & Suite (1041)
    Dining (454)
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (907 reviews)
    “lemon garden” (222 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Stay 3, Pay 2!
    Hotel deals
    Deals (76)
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    • Deluxe Room(King),Advance Purchase
      US$145US$117
      View Deal
    • Deluxe King
      US$145US$118
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    • Deluxe Room (30-day advance booking, 25% off)
      US$145US$118
      View Deal
    All 76 deals for this hotel
    • Deluxe Room(King),Advance Purchase
      US$117
      View Deal
    • Deluxe King
      US$117
      View Deal
    • Deluxe King
      US$117
      View Deal
    • Deluxe King (Free parking, Free WiFi)
      US$117
      View Deal
    • Deluxe King Room - Non-refundable
      US$117
      View Deal
    • Deluxe King
      US$117
      View Deal
    • Deluxe King
      US$117
      View Deal
    • Deluxe King Room - Non-refundable
      US$117
      View Deal
    • Deluxe King
      US$118
      View Deal
    • Deluxe Room (30-day advance booking, 25% off)
      US$118
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 76
    Lanson Place Bukit Ceylon Serviced Residences
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    Write a Review
    Reviews (7,081)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Shangri-La Hotel Kuala Lumpur
    See the most recent reviews

    2,071 - 2,075 of 6,095 reviews

    Reviewed 21 April 2015

    I spent 4 nights at the Shangri-la in KL and from the moment I arrived to the moment I left the service was world class. Everyone from the butler to the concierge to the wait staff was friendly, knowledgeable and went out of their way...More

    1  Thank Angela B
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 22 April 2015

    Dear Guest, Thank you for choosing to stay with us during your recent trip to Kuala Lumpur and for your nice review of our hotel. I am delighted to learn that you have enjoyed your stay with us. We are very happy to have been...More

    Reviewed 21 April 2015

    I stayed in this hotel in '08 and '12, so this review is well overdue! The service was fantastic, rooms clean and functional and the hotel facilities were all top notch. The location was brilliant, close to all the attractions. The staff are all lovely,...More

    Thank JustinG407
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 22 April 2015

    Dear Guest, Thank you for staying with us during your trips to Malaysia. I am happy to learn from your review that you have enjoyed your stay with us and that you were impressed with our facilities and services. It was a pleasure to have...More

    Reviewed 20 April 2015

    Stayed 2 nights in April with friends. We used the hotel for airport pickup and all worked out well meeting at the airport. We booked a large van however it wasn't that big and the driver spoke zero English once we were guided to the...More

    Thank Brian C
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 21 April 2015

    Dear Guest, Thank you for choosing to stay with us during your recent trip to Malaysia. I am glad that you have enjoyed your stay with us and that you have found our staff friendly and helpful. My team and I look forward to welcoming...More

    Reviewed 20 April 2015

    We stayed at the Shangri-La for 3 days before heading up to Langkawi, shopping and seeing some of the sights in the city. It was a beautiful hotel in a fantastic location. The breakfast was epic - such good choice of foods from all over...More

    Thank ZoeDownie
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 21 April 2015

    Dear Guest, Thank you for choosing to stay with us during your trip to Kuala Lumpur and for your review of our hotel. I am glad that you have enjoyed your stay with us. We have also taken note of your comment in the review...More

    Reviewed 20 April 2015

    The room was quiet. Room service was very good. Dinner and breakfast in the executive lounge and the restaurant were good. Everything worked. Late checkout to 10PM was 1/2 room rate. Nothing was a problem here. I was impressed.More

    Thank ricsf
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 21 April 2015

    Dear Guest, Thank you for choosing to stay with us during your trip to Malaysia. I am happy to learn from your review that you have enjoyed your stay with us and that you were impressed with our facilities and services. It was a pleasure...More

    Lanson Place Bukit Ceylon Serviced Residences
    431 reviews
    #3 of 346 hotels in Kuala Lumpur
     
    E&O Residences Kuala Lumpur
    632 reviews
    #53 of 346 hotels in Kuala Lumpur
     
    Fraser Place Kuala Lumpur
    1,731 reviews
    #22 of 346 hotels in Kuala Lumpur
     
    Concorde Hotel Kuala Lumpur
    2,025 reviews
    #44 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$128 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Ctrip TA, Orbitz, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Agoda, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3584)
    Room & Suite (1041)
    Dining (454)
    Pool & Beach (174)
    Hotel & Grounds (2044)
    Bathroom (184)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Nearby
    E&O Residences Kuala Lumpur
    632 reviews
    .30 km away
     
    Lanson Place Bukit Ceylon Serviced Residences
    431 reviews
    .76 km away
     
    Concorde Hotel Kuala Lumpur
    2,025 reviews
    .18 km away
     
    Fraser Place Kuala Lumpur
    1,731 reviews
    .27 km away
     
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    520 reviews
    .06 km away
    Bombay Palace
    401 reviews
    .18 km away
    Hard Rock Cafe
    1,002 reviews
    .17 km away
    Shang Palace
    181 reviews
    .09 km away
    Nearby Attractions
    Menara Kuala Lumpur
    6,480 reviews
    .32 km away
    FRIM Canopy Walk
    70 reviews
    .62 km away
    KL Tower Mini Zoo
    61 reviews
    .36 km away
    Malaysia Tourism Centre
    136 reviews
    .30 km away
    Ask a question
    Questions & Answers
    MedinAsia
    17 May 2017|
    AnswerShow all 5 answers
    Response from Roses_travelgram2016 | Reviewed this property |
    I stayed for 4nights , on the first night I had city views but I noticed the Kuala Lumpur tower is just close by , so I requested to change my room with a view of the Kuala Lumpur tower which was granted. I'm not sure if you... More
    1
    Vote
    frances522
    10 May 2017|
    AnswerShow all 8 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, late check-out is subject to availability. Please be advised that late check out after 2pm up to 6pm will be at half day rate and after 6pm will be on full day charge. Thank you.
    0
    Votes
    Becci-jess
    26 April 2017|
    AnswerShow all 4 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we are delighted that you have selected us as your preferred hotel for your dining venue. Herewith the restaurant options for your consideration: Zipangu - Zipangu provides delightful dining in a zen setting... More
    0
    Votes
    Room Tips
    "High floor,"
    Read review
    "The higher the floor, the better the view!"
    Read review
    "Go for an upgrade to Horizon Club Room, well worth the extra."
    Read review
    "Ask for a room on a high floor away from the lifts - so quiet and peaceful."
    Read review
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