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The Ritz-Carlton, Kuala Lumpur

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$211*
US$187*
Great Deal
US$211*
US$211*
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The Ritz-Carlton, Kuala Lumpur
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643 Reviews from our TripAdvisor Community

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Showing 556: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEW

Clearly this establishment is at the very top end of hotels in KL. This is the first time in decades of traveling that I felt no need to leave the hotel. With a weekend package that included a club room, high tea and Sunday brunch, each sumptuous treat lead to the next so seamlessly. The attentive and friendly service was...

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Helpful?
Thank CaptSJW
New Delhi, India
Reviewed 2 days ago NEWvia mobile

It is one of the best stays I had in my life. From check in to check out everything was as smooth as a butter. I reached the hotel at 9 in the morning and was given the room without any objection(early check in). I had booked 3BR suite and what a room it was. Very huge, spotlessly clean with...

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Thank choconam
Reviewed 2 days ago NEWvia mobile

I was staying in ritz Carlton KL for the weekend and it was amazing. The club lounge was amazing and the staffs were very helpful and sweet. Million thanks to Jennifer for being so helpful. Went to the Sunday roast and special thanks to Adriana, the manager for entertain us and being so sweet. Will definitely comeback and hopefully to...

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Thank Shaiful R
Scottsdale, IL
Reviewed 4 days ago NEW

I booked the club level and was not disappointed. Breakfast and cocktail service was impeccable, personal, and lovely. I was upgraded to a beautiful suite. The hotel has two towers which makes moving around much like a treasure hunt ... 2 banks of elevators ... cutting through one restaurant to get to my elevators ... apartment lobby next to club...

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Helpful?
Thank smdath
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

My Wife and I were staying at Ritz Carlton KL. hotel. It was our first time staying there. I was very pleased with the Nay Tun. He made us like I am at my own home. He also made us special drink called ginger ale. It was very refreshing. I took a picture of it. I also like to thanks...

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Thank SongHM
Reviewed 4 days ago NEWvia mobile

My wife and I recently visited the club lounge at Ritz Carlton Kuala Lumpur, the friendly staffs there really make us feel at home! Especially Mr Nay Tun and executive chef Shamsul who served us with awesome foods. I would definitely be back again and would recommend you to this club lounge.

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Helpful?
Thank ST L
London, United Kingdom
Reviewed 5 days ago NEW

I emphasised the condition of the spa to the about a year and a half ago and one hopes they will tend to this. Meanwhile they renovated the common areas, reception and restaurant areas. It looks and feels really good. Their afternoon tea looks just the part. The rooms are nice as you would expect from RC. Great location to...

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Helpful?
Thank LUXTRVLXPERT
Dhaka City, Bangladesh
Reviewed 6 days ago NEWvia mobile

The hotel screams class and elegance from the entrance! The staff is very friendly and in my case went out of the way to show me my room and then even change my room because the one I was given was too big (3 bedroom suite)! The club lounge is the usual Ritz affair and makes one feel like royalty....

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Helpful?
Thank 13faisals
Kuala Lumpur, Malaysia
Reviewed 1 week ago

Personalized service, friendly hotel staff, well trained, professional and experienced team. Have been able to anticipate what I need and provided timely support in our events and during my stay. You don't have to follow up, you don't have to remind them as you can trust that the team will get it done on time according to your request. A...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank 396chloel
Malaysia
Reviewed 1 week ago via mobile

To begin with, my review will be based of my experience and needs as a traveller travelling with a family (2 adult, a 2yo and a 5yo) Stayed in the deluxe room for 2 nights from 19th of May -- 21st may 2017. Before the arrival date, i was contacted via email by Cank asking in detail on the things...

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Helpful?
Thank TravellingMom85

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Ensconced within this new and stylish 364-room all-butler hotel is a contemporary urban retreat with a legacy spanning 18 illustrious years. A landmark in the vibrant Golden Triangle of Malaysia's capital city, the hotel is recognized as one of the top five butler hotels in the world by The Independent. It continues its legacy of service excellence, uncompromising quality with access to a range of bespoke services crafted with our guests in mind. Set in the heart of Kuala Lumpur and steps away from the bustle, upscale boutiques and skyscrapers of the city's Golden Triangle, the hotel has long commanded an enviable address. The refreshed hotel is comprised of 364 elegant rooms and suites, restaurants, spa and public spaces. The Ritz-Carlton, Kuala Lumpur butlers are the very personification of service excellence and attention to detail for which the hotel is world-renowned. From unpacking and packing, shoe shine and car transfers,to organizing the perfect itinerary for shopping, dining, and entertainment, these highly trained butlers add an integral edge to an unforgettable stay. ... more   less 

Additional Information about The Ritz-Carlton, Kuala Lumpur

Address: The Ritz-Carlton Kuala Lumpur 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $188 - $658 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Kuala Lumpur 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Hotel Style:
#4 Spa Hotel in Kuala Lumpur
#8 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level is wonderful!”
smdath, 26 May 2017 | Read review
“13th floor or above”
LUXTRVLXPERT, 25 May 2017 | Read review
“Large room for famiily of 5”
nasihatanak, 14 May 2017 | Read review
“The 3 Bedroom Suite is the best value for family's of 5+”
marcusliyana, 9 May 2017 | Read review
“closet doors and bathroom cabinets SLAM. Be as far away from the next guest as possible. This is the one complaint about the hotel.”
211jimr, 7 May 2017 | Read review
5 of 5
RitzCarlton.com
US$187* /night
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Hotels.comUS$211
Booking.comUS$211
Orbitz.comUS$211
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*Disclaimer
Prices are for 1 room, 2 adults
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