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2017-11-05 2017-11-06
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    The Ritz-Carlton, Kuala Lumpur

    The Ritz-Carlton Kuala Lumpur 168 Jalan Imbi, Kuala Lumpur 55100, Malaysia
    011 60 3-2142 8000
    Hotel website
    Lowest prices for your stay
    2017-11-05 2017-11-06
     21 people are viewing this hotel
    SAVE US$83
    Traveller (801)
    Room & Suite (175)
    Dining (80)
    • Excellent76%
    • Very good14%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “butler service” (52 reviews)
    “the club lounge” (63 reviews)
    “li yen” (13 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Kuala Lumpur
    Special Offer: Suite Life
    Hotel packages
    Nov 5Nov 6
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (869)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 740 reviews

    Reviewed 2 days ago via mobile

    This was our 3rd stay. It was our first with the new renovated room. The room was very homey & elegant at the same time. However, sadly the room cleanliness is below average. There are still dust at the corners of the hooks where they...More

    Thank wanfez
    Reviewed 3 days ago via mobile

    I was refused entry into the hotel. It was truly an odd experience for the security to check for control's permission through their comms. I had arrived via an uber and I was decently dressed for afternoon tea. I also did emphasise that I have...More

    Thank Lucere L
    Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

    Dear Lucere L, I would like to thank you for taking the time to share your detailed review on Tripadvisor. Words cannot express how disappointed I am to hear about your experience and I deeply apologize for the less than satisfying moments; from the arrival...More

    Reviewed 4 days ago

    I booked the two-room suite in June for my birthday celebration with close friends and family. Amazing stay I must say. I have been to many KL 5star city hotel but non can beat the service Ritz-Carlton offers! They also had surprise birthday cake a...More

    1  Thank Elena E
    Reviewed 6 days ago

    Ritz-Carlton KL is an exceptional hotel with exceptional facilities, service and staff. I'd like to express my sincere gratitude for the hospitality, professionalism and attention to detail to Shafiq, Jennifer, Nay Tun and many others from the morning and evening staff whose names escape me...More

    3  Thank Ilia A
    Reviewed 1 week ago

    Visited Kuala Lumpur for some times and this time decided to give it a try for The Ritz-Carlton Kuala Lumpur, and I loved it! The location itself already fantastic, just right in the city center by walking distance to the Pavilion (very nice crossing bridge...More

    2  Thank RRJ5
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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$147 - US$462 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Kuala Lumpur
    • #6 Luxury Hotel in Kuala Lumpur
    • #9 Romantic Hotel in Kuala Lumpur
    • #12 Business Hotel in Kuala Lumpur
    • #13 Family Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 365
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Ctrip TA, Booking.com, Priceline, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, getaroom.com and Evoline ltd so you can book your The Ritz-Carlton, Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur ,
    • Kuala Lumpur Ritz Carlton ,
    • Ritz Kuala Lumpur ,
    • Ritz-Carlton Kuala Lumpur
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    Traveller (801)
    Room & Suite (175)
    Dining (80)
    Pool & Beach (18)
    Hotel & Grounds (538)
    Bathroom (58)
    Family and Play Areas (4)
    Business Centre & Event Rooms (2)
    Sponsored by:
    JW Marriott Kuala Lumpur
    2,551 reviews
    .18 km away
    The Westin Kuala Lumpur
    2,553 reviews
    .14 km away
    Dorsett Kuala Lumpur
    1,496 reviews
    .07 km away
    Grand Hyatt Kuala Lumpur
    2,853 reviews
    .14 km away
    Nearby Restaurants
    353 reviews
    .17 km away
    Li Yen
    159 reviews
    .03 km away
    The Lobby Lounge at The Ritz-Carlton, Kuala Lumpur
    124 reviews
    .01 km away
    Sentidos Gastrobar And Dining
    109 reviews
    .17 km away
    Nearby Attractions
    Pavilion KL
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    .28 km away
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    1,153 reviews
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    121 reviews
    .38 km away
    Lot 10 Shopping Centre
    294 reviews
    .39 km away
    Ask a question
    Questions & Answers
    Philip N
    19 September 2017|
    AnswerShow all 2 answers
    Response from DanieZhu | Reviewed this property |
    Hi Philip N, 1. Rain shower is available for all rooms! 2. Airport transfer is not free, but you can request and subject to advance reservations with our Concierge team. if I'm not wrong there have some Transfer options and... More
    31 August 2017|
    AnswerShow all 4 answers
    Response from Aki A | Reviewed this property |
    You cant hear from Club room. However, when at the pool the noise is very loud.
    Selina C
    8 August 2017|
    Response from TheRitzCarltonKL |
    Dear Selina Chong, Thanks for reaching out to us. We are delighted to hear that you and your husband are planning for another visit! Do note that our weekly Sunday Roast is now being held at The Library and we do still... More
    Room Tips
    "Give a try for their Club level room, worth every penny!"
    Read review
    "Always Choose A Higher Floor"
    Read review
    "Suites are worth the extra money"
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    "Higher floors are further away from traffic and street noise which is not really a problem anyway. My sleep..."
    Read review
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