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The Ritz-Carlton, Kuala Lumpur

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Traveller (1266)
Room & Suite (337)
Dining (147)
Overview
  • Excellent77%
  • Very good14%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(64 reviews)
“li yen”(15 reviews)
“personal butler”(18 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
Hotel deals
Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,192)
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1,002 results
Traveller rating
755
134
67
26
20
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Time of year
LanguageEnglish
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755
134
67
26
20
Show reviews that mention
All reviewsbutler serviceli yenpersonal butlerthe club loungebedroom suitestarhill galleryhigh teaspecial thanksamazing hotelturn down servicehome away from homepavilion mallbukit bintanggolden trianglebuffet breakfasttunrc
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1 - 5 of 1,002 reviews
Reviewed yesterday

We stayed here for 2 nights. Upon our checked in, we were served with welcome drinks. The check in was prompt. Thereafter, we had a lady to escort us to our room, which it was a plus point. However, to our slight disappointment, we did...More

Thank Flowerymae
Reviewed yesterday

We recently held a two day event at the hotel and had a very positive experience. There were delegates who had flown in from around the world, staying as guests at the hotel, as well as a large delegation from within KL. The Reservations team...More

Thank Kate C
Reviewed 3 days ago

Although we had a minor unpleasant experience in the room when we first checked in, we were highly impressed with how it was handled by the Assistant Manager Duarte and Housekeeping Manager Lok. The attendants at the pool were also very warm and welcoming, providing...More

1  Thank Faisal K
Reviewed 5 days ago via mobile

Had a great time staying at this hotel. Their room is one of the best i've ever stayed in, beds are comfy and the bathroom is amazing. Our team was well-taken cared of by Jesse. The area is close to the famous Pavillion mall which...More

Thank Monica M
Reviewed 6 days ago via mobile

This was truly a 5 star plus. They go out of their way to treat you and spoil you. From the breakfasts to the midnight snack service the hotel reallybgoes outnof your way to make you feel welcome. The people working there are among the...More

Thank Ayesha V
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$161 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Kuala Lumpur
#7 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$161 - US$438 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Kuala Lumpur
#7 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (1266)
Room & Suite (337)
Dining (147)
Pool & Beach (27)
Amenities (14)
Family and Play Areas (7)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Flowerymae
July 3, 2018|
AnswerShow all 11 answers
Response from TheRitzCarltonKL | Property representative |
Dear Flowerymae, Thank you for your inquiry. For your kind information, the butler service applies for all of our rooms. We hope we have been of help.
0
Votes
Panad0l
June 5, 2018|
Answer
Response from Lo C | Reviewed this property |
For the basic suite occupancy capacity I really don't know, as I been stay I 2 bed rooms suite and 3 bed rooms suite, if you have 4 people, with a extra bed to pay in a basic suite, the 2 bed room suite us better. That's... More
0
Votes
Panad0l
June 5, 2018|
AnswerShow all 5 answers
Response from TheRitzCarltonKL | Property representative |
Dear Panad0l, Thank you for your inquiry. To answer your question, our One Bedroom Suite can accommodate up to 3 guests, as the sofa may be converted into a sofa bed, which can occupy a maximum of one guest. We hope we... More
1
Vote
Room Tips
"Must have high floor to have a view otherwise there are various construction projects around"
Read review
"when the hotel is not full, they often give complimentary upgrade, early check in and late check out."
Read review
"Butler service is highly recommended."
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"Opt for rooms which club lounge access. Its a nice place to hang out with great light food all day long"
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