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The stairs at the lobby is a plus for this hotel. Also, concierges are very friendly. Room is very nice with big window; however, facilities have degraded over time and seem not to be well-maintained. We also had dinner at Chinese restaurant named Celestial Court....More
Just returned from staying for 7 days at this hotel in a Sheraton club room. What do you get for staying in club rooms? Aside from the complimentary buffet breakfast, there is also afternoon tea in the club lounge, and a daily happy hour in...More
5 Thank Gordon M
Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded 4 June 2017
Thank you for your kind words of appreciation for our associate and service delivery. It is a pleasure to hear that you had such a relaxing stay with us and felt comfortable with the room. I will share your kind words to the entire team...More
Medan Tuanky Monorail Station is three stations away from BUKIT BINTANG STATION. It is a 5-star Hotel right across street from University Kuala Lumpur. The two of us had a one day stay at this hotel in early Nov 2017. Yes, we received a warm...More
Had to book this Sheraton as Hilton and others were sold out.
- Arrived early, had requested early check-in, understand it wasn't available. But there's so much that customer service can offer. Instead they were rude and tried to blame that I arrived...More
Thank Ruch G
Response from SIKLManagement, Executive Assistant Manager at Sheraton Imperial Kuala Lumpur HotelResponded 2 days ago
Thank you for taking time to let us know of your valuable experiences. We regret the standard of our services delivery made you so disappointed. Please accept our most sincere apologies. We strive to improve the quality of our service and facilities so we will...More
I have stayed there for 3 days for business in Nov. Warm welcome by the front counter and fast check in. The food is nice and lot of choices. Althought the hotel room design is a bit old fashin, it has maintained it well and...More
US$86 - US$135 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#15 Spa Hotel in Kuala Lumpur
#18 Romantic Hotel in Kuala Lumpur
#19 Business Hotel in Kuala Lumpur
#26 Family Hotel in Kuala Lumpur
#28 Luxury Hotel in Kuala Lumpur
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