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The Westin Kuala Lumpur

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Traveller (1536)
Room & Suite (922)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“heavenly bed”(146 reviews)
“prego”(95 reviews)
“bukit bintang”(234 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
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Reviews (2,812)
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2,511 results
Traveller rating
1,285
795
256
101
74
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1,285
795
256
101
74
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All reviewsheavenly bedpregobukit bintangkids clubbedroom residencepavilion mallexecutive clubliving roomspg memberexecutive floorstarhill galleryshopping districtgolden trianglechinese restaurantpetronas towersfood courtf b
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1 - 5 of 2,511 reviews
Reviewed 5 days ago

Even though it takes me an hour to reach office, i still preferred staying here every time I am in KL. The hotel is an absolute beauty, right in the city centre. The food is simply amazing, dinner and breakfast both 5 star. The bed...More

1  Thank ARAK677
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 4 days ago

Greetings ARAK677 Thank you so much for your support and wonderful feedback - extremely happy to hear we have, once again, lived up to your expectations. See you again soon

Hotel's Favourite
Reviewed April 8, 2018

After visiting the Westin and staying on Executive Club floor previously this hotel continues to offer very high standards of service and accommodation in a fabulous location. Easy to cross the road to the Pavillion for shopping and also a short stroll to other shopping...More

2  Thank Bluemap
Response from Ko V, General Manager at The Westin Kuala LumpurResponded April 10, 2018

Greetings Bluemap Thank you very much for staying with us and your time in reviewing our hotel - very happy to hear you had a great stay but most importantly our staff provided great services with special mention to Tiffany. I am very happy to...More

Reviewed 5 days ago via mobile

It was my first time stay at the hotel, I was a little worried from everything but it turned out to be more than expected. The location was Excellent, friendly staff, rooms are very big and comfortable everything was just perfect. Note to Management: Rooms...More

1  Thank AlJilaijil
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 4 days ago

Greetings AlJilaijil Thank you for giving us an opportunity to show you the Westin hospitality and delighted to hear you enjoyed your stay. Sorry to hear about the mosquitoes - we will having Housekeeping spray the room. Look forward to welcoming you back soon be...More

Reviewed 1 week ago via mobile

Second time stayed in this hotel. its location is good, nearby a big shopping centre. room clean, but it is abit out date especially bathroom. sink is easy jam. As five star hotel should do much better.More

Thank bylife
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 6 days ago

Greetings bylife Thank you for your continuous support - truly appreciate your observations. We have already changed the sink stopper and will be doing some maintenance work in the bathroom e.g. grouting etc. This is still an ongoing project and we hope to complete this...More

Reviewed 1 week ago via mobile

I stayed at the Westin Kuala Lumpur only for one night. I choose this hotel because the hotel is very near from pavilion mall. The hotel facilities was great. I check in process very faster and the handsome reception give me room upgrade to 32th...More

Thank Ighi S
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago

Greetings Ighi S Thank you so much for the wonderful feedback - extremely happy to hear you had a great stay but most importantly our services and facilities lived up to your expectations. Please come back again whenever you return to Kuala Lumpur be well...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$109 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$109 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1536)
Room & Suite (922)
Dining (239)
Pool & Beach (72)
Amenities (59)
Business Centre & Event Rooms (37)
Family and Play Areas (10)
Questions & Answers
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Land L
May 5, 2018|
AnswerShow all 5 answers
Response from Ahmad Wafir S | Reviewed this property |
yes you can. it work like your credit card and you have to wait after the bank release back deposit amount to your debit card account. Remember you will not receive the amount on the spot after check out. let just say 7-20... More
2
Votes
postonic
April 2, 2018|
AnswerShow all 6 answers
Response from TheNotTakenName | Reviewed this property |
Yes but only partial. Highest club floor, corner room to the left of the elevators. Can’t remember the room no. I stayed in but had that partial view...
1
Vote
Room Tips
"Best view, strategy location"
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"Be SPG hotel member, it offers better rooms to members."
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"The suites are amazing and well worth it if you want space to relax after busy days and nights exploring KL."
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"Higher floors have less noise if rooms face the street"
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