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Westin.com
US$131
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Even though it takes me an hour to reach office, i still preferred staying here every time I am in KL. The hotel is an absolute beauty, right in the city centre. The food is simply amazing, dinner and breakfast both 5 star. The bed...More
1 Thank ARAK677
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 4 days ago
Greetings ARAK677
Thank you so much for your support and wonderful feedback - extremely happy to hear we have, once again, lived up to your expectations.
See you again soon
After visiting the Westin and staying on Executive Club floor previously this hotel continues to offer very high standards of service and accommodation in a fabulous location. Easy to cross the road to the Pavillion for shopping and also a short stroll to other shopping...More
2 Thank Bluemap
Response from Ko V, General Manager at The Westin Kuala LumpurResponded April 10, 2018
Greetings Bluemap
Thank you very much for staying with us and your time in reviewing our hotel - very happy to hear you had a great stay but most importantly our staff provided great services with special mention to Tiffany. I am very happy to...More
It was my first time stay at the hotel, I was a little worried from everything but it turned out to be more than expected.
The location was Excellent, friendly staff, rooms are very big and comfortable everything was just perfect.
Note to Management:
Rooms...More
1 Thank AlJilaijil
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 4 days ago
Greetings AlJilaijil
Thank you for giving us an opportunity to show you the Westin hospitality and delighted to hear you enjoyed your stay.
Sorry to hear about the mosquitoes - we will having Housekeeping spray the room.
Look forward to welcoming you back soon
be...More
Second time stayed in this hotel. its location is good, nearby a big shopping centre. room clean, but it is abit out date especially bathroom. sink is easy jam. As five star hotel should do much better.More
Thank bylife
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 6 days ago
Greetings bylife
Thank you for your continuous support - truly appreciate your observations.
We have already changed the sink stopper and will be doing some maintenance work in the bathroom e.g. grouting etc. This is still an ongoing project and we hope to complete this...More
I stayed at the Westin Kuala Lumpur only for one night. I choose this hotel because the hotel is very near from pavilion mall. The hotel facilities was great. I check in process very faster and the handsome reception give me room upgrade to 32th...More
Thank Ighi S
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago
Greetings Ighi S
Thank you so much for the wonderful feedback - extremely happy to hear you had a great stay but most importantly our services and facilities lived up to your expectations.
Please come back again whenever you return to Kuala Lumpur
be well...More
Response from Ahmad Wafir S | Reviewed this property |
yes you can. it work like your credit card and you have to wait after the bank release back deposit amount to your debit card account. Remember you will not receive the amount on the spot after check out. let just say 7-20... More
yes you can. it work like your credit card and you have to wait after the bank release back deposit amount to your debit card account. Remember you will not receive the amount on the spot after check out. let just say 7-20 days.
Response from TheNotTakenName | Reviewed this property |
Yes but only partial. Highest club floor, corner room to the left of the elevators. Can’t remember the room no. I stayed in but had that partial view...
