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The Westin Kuala Lumpur

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Traveller (1516)
Room & Suite (915)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“heavenly bed”(146 reviews)
“prego”(95 reviews)
“bukit bintang”(234 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Outdoor pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Offers from The Westin Kuala Lumpur
Offers & Announcements: Save More This May
Offers from The Westin Kuala Lumpur
Offers & Announcements: Save More This May
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,777)
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255
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1,276
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11 - 15 of 2,495 reviews
Reviewed 1 week ago

Westin KL is my home in KL. Thank you for the surprising upgrade to a Westin Suite over the weekend. A huge spacious room with a coffee machine. You guys should consider having coffee machines like this in the other rooms too ;) I had...More

Thank Saleh B
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 1 week ago

Greetings Saleh B Thank you so much for your trust, loyalty and support - delighted to hear we have once again lived up to your expectations. Also, happy to know you are aware of the revised menu in the Club Lounge. I have shared your...More

Reviewed 2 weeks ago via mobile

I have stayed many times at westin KL mainly for business for its primary location. The hotel now is in urgent need of renovation: rooms are not sound proof, you could literally hear your neighbor upstair using the bathroom, and the next door one. Not...More

1  Thank BenedictaC
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

Greetings BenedictaC On behalf of the entire hotel team, we want to thank you for sharing your experiences/observations with us during your recent stay at Westin Kuala Lumpur. Please note your feedback has been shared with the hotel team as a critical way of understanding...More

Reviewed 2 weeks ago via mobile

Well maintained and conveniently located 5Star hotel in the heart of Kuala Lumpur. Service staff are super friendly and very courteous. Amenities are superior and the room is very spacious; excellent room service and a in-room spa service is available for your convenience.More

Thank Siva S
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

Greetings Siva S Thank you for staying with us and your time in reviewing our hotel - extremely happy to hear you had a wonderful stay but most importantly our services and facilities lived up to your expectations. Please come back again whenever you return...More

Reviewed 2 weeks ago via mobile

We loved our 2 bedroom residence at the Westin kl. Extremely spacious and clean. Very attentive staff and helpful. Breakfast was fantastic. Opposite the pavilion shopping mall with all famous exclusive brands. My only concern regarding the residence is furniture getting old. In need of...More

Thank yusuf3334
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

Greetings yusuf3334 Thank you very much for staying with us and your time in reviewing our hotel - happy to hear you had a great stay but most importantly we have a great team who took care of your well-being. We have started a Preventive...More

Reviewed 2 weeks ago via mobile

Nice location at Bukit Bintang, very close to monorail, MRT station, cafes, Pavillion Mall just accrossed, walking distance to KLCC & Petronas Tower thru sky bridge, and in the loop of free of charge GoKL bus line. Spacious & clean room, clean bathroom & linen....More

2  Thank KweeFatChai
Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

Greetings KweeFatChai Thank you for staying with us and your time in review our hotel. Sorry to hear about your check in experience - will talk to the team. Please come back again whenever you return to Kuala Lumpur be well Ko van den Hil...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$100 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$100 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#24 Romantic Hotel in Kuala Lumpur
#24 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1516)
Room & Suite (915)
Dining (239)
Pool & Beach (71)
Amenities (59)
Business Centre & Event Rooms (37)
Family and Play Areas (10)
Questions & Answers
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postonic
2 April 2018|
AnswerShow all 5 answers
Response from dustyandreas | Reviewed this property |
Unfortunately not, but is within walking distance.
0
Votes
Jameela Y
27 February 2018|
AnswerShow all 4 answers
Response from ebvally | Reviewed this property |
Yes Food is Halaal. Malaysia majority halaal
1
Vote
Muzammil Ahamed S
4 January 2018|
AnswerShow all 3 answers
Response from kyh86 | Reviewed this property |
No free pick up and send service but they offer a hotel chauffeured service for a price that is much more expensive than normal cab fare. In Msia there is also Uber or better , GRAB , car service that is very reliable... More
1
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Room Tips
"Be SPG hotel member, it offers better rooms to members."
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"The suites are amazing and well worth it if you want space to relax after busy days and nights exploring KL."
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"Higher floors have less noise if rooms face the street"
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"My room was next to the lifts & I was never disturbed by it. So I think any would be fine"
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