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2018-01-29 2018-01-30
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    The Westin Kuala Lumpur

    The Westin Kuala Lumpur Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
    011 60 3-2731 8333
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    2018-01-29 2018-01-30
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    US$210
    US$147
    SAVE US$63
    US$210
    US$147
    Traveller (1410)
    Room & Suite (741)
    Dining (204)
    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “heavenly bed” (145 reviews)
    “prego” (101 reviews)
    “bukit bintang” (229 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,672)
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    961 - 965 of 2,406 reviews

    Reviewed 9 March 2015

    The location of the hotel and of course The Westin signature Heavenly bed is already worth the hotel rates paid. Smack right in the middle of some key shopping malls in Kuala Lumpur's Bukit Bintang area, nothing can really go wrong here. Pavilion Mall is...More

    1  Thank Gary Y
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 9 March 2015

    Greetings Gary Y Thank you very much for reviewing our hotel - very happy to know you and your wife had a great stay experience. Also, delighted to hear our services and facilities live up to your expectations but most imortantly the team took good...More

    Reviewed 2 March 2015

    Love this hotel, this is my second time I have stayed at this hotel as it's by far one if the best. I've stayed at other 2 hotels KL and none compare. Hotel rooms and suites are nice, the breakfast buffet 10/10 , I love...More

    1  Thank Eman0
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 3 March 2015

    Greetings Eman0 Thank you so much for your support and the lovely review - very happy to know you had a great stay and you like our breakfast, which is our signature breakfast incorporating SuperFoods. Also, thank you for being our brand ambassador too. Hope...More

    Reviewed 2 March 2015

    I had the pleasure of revisiting Westin this past weekend for a short stay. As always, I spoke to Ivy of guest services team to make this a special one since I had the company of a special someone, Not only did they pre-upgrade me...More

    1  Thank J W
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 March 2015

    Greetings JW Very happy to know both of you had a great stay experience but most importantly your requests were fulfilled by Ivy and team. Look forward to welcoming you back on the 14th. Be well Ko V

    Reviewed 1 March 2015

    This is the 6th time visiting the hotel chain in the region as leisure traveler. The aroma of white tea across all the hotel compound is always pleasant and not overly strong for certain upscale hotel.The KL Branch hotel maintains high customer service level similar...More

    2  Thank Alfred C
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 March 2015

    Greetings Alfred C My team and I thank you for your loyalty, trust and support. Once again we are very happy to know our services and facilities live up to your expectations. Look forward to your return soon. Take care Ko V

    Reviewed 1 March 2015 via mobile

    Great hotel at a strategic location. Just across the road to pavilion. However, we left boxes of chocolates (a gift from family from overseas) in the fridge when we checked out. A week later, we called and informed hotel reception that we've left stuff behind...More

    1  Thank Palmsyy
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 March 2015

    Greetings Palmsyy First and foremost, we are sorry for not being able to find the chocolates you left behind. Agree with you that the team should be more proactive. We hope this negative experience would not deter you from supporting us again. My team and...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Dry Cleaning
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$121 - US$214 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Kuala Lumpur
    • #18 Family Hotel in Kuala Lumpur
    • #24 Luxury Hotel in Kuala Lumpur
    • #24 Romantic Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Asiatravel.com Holdings, Hotels.com, Agoda, Booking.com, Travelocity, Hotwire, getaroom.com, Orbitz, TripOnline SA, HotelQuickly and Cancelon so you can book your The Westin Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • The Westin Kuala Lumpur Hotel Kuala Lumpur ,
    • Westin Kuala Lumpur ,
    • Kuala Lumpur Westin
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    Traveller (1410)
    Room & Suite (741)
    Dining (204)
    Pool & Beach (72)
    Hotel & Grounds (740)
    Bathroom (138)
    Business Centre & Event Rooms (37)
    Family and Play Areas (11)
    Nearby
    Nearby HotelsSee all 350 hotels in Kuala Lumpur
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    Nearby Restaurants
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    Li Yen
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    Nearby Attractions
    Pavilion KL
    2,872 reviews
    .16 km away
    Bukit Bintang
    1,194 reviews
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    Ask a question
    Questions & Answers
    Muzammil Ahamed S
    4 January 2018|
    AnswerShow all 3 answers
    Response from kyh86 | Reviewed this property |
    No free pick up and send service but they offer a hotel chauffeured service for a price that is much more expensive than normal cab fare. In Msia there is also Uber or better , GRAB , car service that is very reliable... More
    1
    Vote
    Tomy T
    5 October 2017|
    AnswerShow all 2 answers
    Response from tunkuharun | Reviewed this property |
    Hi Tomy, they used a small playground for kids by the pool. Not sure whether it is still there. I would suggest you to contact Westin KL for full details. Thank you.
    1
    Vote
    Room Tips
    "Higher floor and facing the city to have a good view."
    Read review
    "Comfortable"
    Read review
    "Ask for high floor"
    Read review
    "City view @ facing Pavilion is the best view. you can view the KL tower. Room 1915"
    Read review
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