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The Royale Bintang Kuala Lumpur

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The Royale Bintang Kuala Lumpur
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1,080 Reviews from our TripAdvisor Community

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Showing 920: English reviews
gold coast
Reviewed 7 March 2017

Not a friendly Hotel by any means of the word...doorman where chatty and very friendly, rooms not a high cleanliness standard.. Very far from main city area.. Food was good inc free breakfast, free WiFi was strong at times. Maids not very talkative or attentive to your privacy, would be an idea to have do not disturb signs. Lighting not...

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Helpful?
Thank Wayne F
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Wayne F, Greetings from The Royale Bintang Kuala Lumpur! Thank you for providing us with your valuable feedback and overall ambiance. We regret that you may have felt inconvenienced you during your stay due to our shortcomings. Your feedback has helped us tremendously for improvement. We look forward to welcoming you back on your next visit to Kuala Lumpur....

Khartoum, Sudan
Reviewed 27 February 2017

Facilities: Old fashioned Location: Great Breakfast: Best thing about this hotel Rooms: Just ok! Bed: 60% Sleeping Quality: 70% Front Desk: Decent young guys and girls willingly doing their best to help.. EXTRAS: Premium floors with lounge access: we have not tried Pool & GYM: great

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Helpful?
Thank Murtada A
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Murtada A, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word...

Lombok
Reviewed 26 February 2017

Having booked the Royale Bintang for a night on arrival in KL before our Legoland excursion and for a night before flying home, then seeing some of the bad reviews, I cancelled the second booking and made one for the hotel next door, the Federal. I stuck with Bintabg for the first night as we were picking up the bus...

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Helpful?
Thank Lombok_Lover
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Lombok_Lover, Greetings from The Royale Bintang Kuala Lumpur! Thank you for your positive post. I am truly happy to hear that we met your expectations and look forward to see you again when your travels bring you back to Kuala Lumpur! Yours sincerely, Mashor Din General Manager

Reviewed 25 February 2017 via mobile

Convenient location in the heart of Bukit Bintang as walking distance to many shopping centres. Service was average but the room condition was awful as old hotel and lack of maintenance (smelly room & drainage was clogged).

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Helpful?
Thank Jimmy H
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Jimmy H, Greetings from The Royale Bintang Kuala Lumpur! Thank you for providing us with your valuable feedback and overall ambiance. We regret that you may have felt inconvenienced you during your stay due to our shortcomings. Your feedback has helped us tremendously for improvement. We look forward to welcoming you back on your next visit to Kuala Lumpur....

Reviewed 24 February 2017 via mobile

Located in the heart of KL with a number of malls and plenty of restaurants, shops and other facilities in walking distance. The deluxe king that I stayed in was spacious, super clean and it comes with a bathtub. The room comes with an awesome view as well. How nice was it to wake up to the pride of my...

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Helpful?
Thank Hasvini V
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Hasvini V, Greetings from The Royale Bintang Kuala Lumpur! It was our pleasure to have you as our guest and we are delighted that you have enjoyed your stay with us. We thank you for recognizing our effort in creating memorable hotel experiences and look forward to welcoming you again on your next trip to Kuala Lumpur! Yours sincerely,...

Osaka, Japan
Reviewed 17 February 2017 via mobile

I just had breakfast which was only 40. It was good enough and coffee was good! Some of curry with fish is tasted as well. I may come back when I am alone stay here. It's good breakfast for morning!!!!

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Helpful?
Thank erikamix
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear erikamix, Greetings from The Royale Bintang Kuala Lumpur! Thank you for your positive post. I am truly happy to hear that we met your expectations and look forward to see you again when your travels bring you back to Kuala Lumpur! Yours sincerely, Mashor Din General Manager

Reviewed 13 February 2017

We were there in December and they have friendly staff. Situated at the heart of the BB, this hotel is an ideal staying place for a family, travelers who want to stay for 2-3 days. Good Breakfast and rooms are also clean and tidy. has an amazing view from the room on petronas towers

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Helpful?
1Thank Lasantha J
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Lasantha J, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word...

Reviewed 12 February 2017 via mobile

Location, Breakfast, service,amenities, Staff's everything is great...the only negative thing was Air Condition..it wasn't cooling down the room properly...except that everything was smooth...thank you.

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Helpful?
Thank Qazi A
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Qazi A, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us. We would like to thank you for pointing out the areas that requires our attention for improvement. The inconvenience caused is sincerely regretted. We always strive to provide the best service and your feedback will certainly help us to improve. We look forward to...

Rowland Heights, California
Reviewed 11 February 2017

My wife and I had a one night stay here. The location was great and the service was friendly as all over Malaysia, but the facility is outdated and had quite a few bugs/cockroaches visiting us during the night. The breakfast was acceptable as it had mainly Malay and Indian varieties. Not many Westerners or Chinese visitors staying at this...

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Helpful?
Thank BigFishDiveClub
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear BigFishDiveClub, Greetings from The Royale Bintang Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied experience...

Haverhill, United Kingdom
Reviewed 11 February 2017

Whilst staying in KL, we decided to try the restaurant in this hotel. Bad move, should have noted that no one was eating in the restaurant to begin with. Very obliging and friendly staff, felt sorry for the waiter as none of our food lived up to its price. I ordered a carbonara dish, each type of pasta I ordered...

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Helpful?
Thank Boomtowncats
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Boomtowncats, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us and writing a review in Tripadvisor. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. We have taken note on your comments on improving our overall hotel condition. All respective departments have been notified of their flaws and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Best 4 Star City Hotel ... more   less 

Additional Information about The Royale Bintang Kuala Lumpur

Address: The Royale Bintang Kuala Lumpur Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $65 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royale Bintang Kuala Lumpur 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Bintang Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Hotel Style:
#43 Spa Hotel in Kuala Lumpur
#74 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Bintang Kuala Lumpur staff and other travellers.
16 questions
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Melbourne, Australia
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over a year ago

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Questions? Get answers from The Royale Bintang Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very peaceful and serene surrounding”
rehadg, 10 Apr 2017 | Read review
“High floor away from traffice noise is the way to go...”
waynef740, 7 Mar 2017 | Read review
“STAY AWAy from rooms facing the main street, pick a room by the pool”
MrMu2, 27 Feb 2017 | Read review
“This hotel has luxuriously big bed to sleep on. With the construction focusing on the other side of area, all rooms are quiet.”
Clueless279, 6 Feb 2017 | Read review
“Request for higher floor next time.”
shais786, 20 Jan 2017 | Read review
5 of 5