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The Royale Bintang Kuala Lumpur

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The Royale Bintang Kuala Lumpur
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1,056 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Reviewed 21 November 2016 via mobile

We stayed for a week at this hotel. We strictly requested for a non smoking room but we were not given one. In fact the whole foyer was stinking of cigarette. The hotel room view wasn't great. When we complained the staff managed to arrange another room for us which still had cigarette smell but not as bad as the...

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Helpful?
Thank Shal L
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Shal L, Greetings from The Royale Bintang Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied...

Reviewed 14 November 2016

As usual, the hotel lobby is very nice and bright and clean with very helpful staff. But.... The room was just a bit tired. It felt like I had stepped back into the 90s. The whole place needs a revamp. Corridor carpets were grimy and the air was stale. My usual criteria for a good hotel starts with cleanliness -...

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Helpful?
Thank Michael M
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Michael M, Greetings from The Royale Bintang Kuala Lumpur! Thank you for providing us with your valuable feedback and overall ambiance. We regret that you may have felt inconvenienced you during your stay due to our shortcomings. Your feedback has helped us tremendously for improvement. We look forward to welcoming you back on your next visit to Kuala Lumpur....

leandra
Reviewed 12 November 2016 via mobile

A very comfortable n laid back hotel very conveniently located near the main city.Time Square Mall located behind the hotel n a walk away.Metro rail at the square n very convenient for getting to your city destination.Breakfast was wow with many varieties of good n fruits.Rooms r comfortable with an suite bathroom n aircon,mini safe in cupbord.Beautiful view of the...

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Helpful?
Thank abdulhamidkola
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear abdulhamidkola, Greetings from The Royale Bintang Kuala Lumpur! It was our pleasure to have you as our guest and we are delighted that you have enjoyed your stay with us. We thank you for recognizing our effort in creating memorable hotel experiences and look forward to welcoming you again on your next trip to Kuala Lumpur! Yours sincerely, Kamaruddin...

Airlie Beach
Reviewed 9 November 2016

Was a good 4 star hotel 5 or 6 years ago. Now tired and worn out. Smells badly of cigarette smoke everywhere. Breakfasts very basic. Black mold in bathroom, wallpaper peeling off. Carpet dirty and badly stained. Room safe broken. Location is the only thing good about this hotel.

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Helpful?
Thank jvdairlie
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear jvdairlie, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us and writing a review in Tripadvisor. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. Well we have taken note on your comments on improving our overall hotel condition. All respective departments have been notified of their flaws...

Cebu City, Philippines
Reviewed 1 November 2016

Hotel had seen better days...room smells of mildew and bathroom has molds and needs better cleaning..location is perfect though if you want to explore KL..breakfast is standard fare and are just tummy fillers, not your quality breakfast...

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Helpful?
1Thank Lirycg
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Lirycg, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us and writing a review in Tripadvisor. Please accept our sincere apologies for the unpleasant experience you encountered during your stay with us. Well we have taken note on your comments on improving our overall hotel condition. All respective departments have been notified of their flaws...

Reviewed 31 October 2016 via mobile

This was my second time in this hotel , I stayed here nearly 12years ago and , my memory of this hotel was great .so when i decided to visit Kuala Lumpur , I didn't think twice before booking royal bintang. The hotel looked exactly the same as a decade earlier , it was a empty when I checked, not...

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Helpful?
1Thank Anoop M
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Anoop M, Greetings from The Royale Bintang Kuala Lumpur! Thank you for your positive post. I am truly happy to hear that we met your expectations and look forward to see you again when your travels bring you back to Kuala Lumpur! Yours sincerely, Kamaruddin Baharin General Manager

Kuala Lumpur, Malaysia
Reviewed 30 October 2016

amazing experience, We held a group of 260 pax here with Gala Dinner, we didnt expected it to go this good. No words to explain my happiness with the hotel. such a comfort with staff and services they promised, they prove more than what was expected. Hats off to each and every person involved in it.

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Helpful?
Thank VarunKhera
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear VarunKhera, Greetings from The Royale Bintang Kuala Lumpur! It was our pleasure to have you as our guest and we are delighted that you have enjoyed your stay with us. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We thank you for recognizing our effort in...

Nis, Serbia
Reviewed 29 October 2016

I was in this hotel before and also, after that, I was in few hotels in Kuala Lumpur. This hotel is best option, because very good location and suitable price. Near hotel you can find lot of restaurants and shopping malls.

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Helpful?
Thank radenko
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear radenko, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word on...

London, United Kingdom
Reviewed 23 October 2016

The lounges and halls in this hotel are very elegant and stylish. However i feel that there is very little value for money staying in the hotel rooms. The interior is good but not very well maintained at all. The washroom bathroom bottom panel had some sort of plaster just completely peeling off, the walls had marks in many places....

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Helpful?
1Thank Aisha A
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Aisha A, Greetings from The Royale Bintang Kuala Lumpur! Thank you for providing us with your valuable feedback and overall ambiance. We regret that you may have felt inconvenienced you during your stay due to our shortcomings. Your feedback has helped us tremendously for improvement. We look forward to welcoming you back on your next visit to Kuala Lumpur....

Reviewed 23 October 2016 via mobile

This hotel is so suitable for tourist who wants to walk around Bukit Bintang, KL. This hotel is surround with many malls such as Low Yat Plaza(electronic) , Berjaya times Square, Sungai Wang Plz, Fahrenheit dan Pavillion. You can walk only 300meters to Imbi Station Monorail and Bukit Bintang Monorail. You can also find 24hours Kmart beside the hotel. Near...

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Helpful?
1Thank Wiyanto S
theroyalebintangkl, Public Relations Manager at The Royale Bintang Kuala Lumpur, responded to this review

Dear Wiyanto S, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best 4 Star City Hotel ... more   less 

Additional Information about The Royale Bintang Kuala Lumpur

Address: The Royale Bintang Kuala Lumpur 17 - 21 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $64 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royale Bintang Kuala Lumpur 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Bintang Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Hotel Style:
#41 Spa Hotel in Kuala Lumpur
#70 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from The Royale Bintang Kuala Lumpur staff and other travellers.
12 questions
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Questions? Get answers from The Royale Bintang Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for higher floor next time.”
 of 5 bubbles shais786, 20 Jan 2017 | Read review
“choose from 16th floor upwards beautiful view of personas twin tower and kl menara tower”
 of 5 bubbles , 17 Jan 2017 | Read review
“Located in the Main Tourist Area of Bukit Bintang!”
 of 5 bubbles 666helenf, 3 Jan 2017 | Read review
“Get a higher floor with the swimming pool view.”
 of 5 bubbles gilgit63, 27 Dec 2016 | Read review
“Top Floor facing the twin towers”
 of 5 bubbles RoziefromSA, 8 Dec 2016 | Read review
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