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Sunway Putra Hotel

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Sunway Putra Hotel
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1,249 Reviews from our TripAdvisor Community

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Showing 991: English reviews
Johor Bahru, Malaysia
Reviewed yesterday NEW

One of best hotels that I've stayed in. Breakfast is one of the highlight... Love the many varieties of choices that they have... Right in the middle of town. Easy access to public transport and link to the Sunway Mall...

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Thank syedharoun
Reviewed yesterday NEWvia mobile

Fantastically priced room - five star facilities, good food and room service, spacious, well lit rooms with big comfy beds, good TV but limited channels. Bathroom beautifully modern but water is only warm in the shower. Large mall next door with whatever you need, lots of food options. If you get room service (which is a luxury you must at...

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Thank Becka T
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

We took two rooms on 26th floor. There was a problem with the access door. We had to call the maintenance for two times just to solve the door problem. Both rooms were affected and it was difficult when we were in emergency trying to go to the bathroom. Other than this, Sunway Putra is an awesome place to stay....

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Thank aomf_malaysia
Reviewed 5 days ago NEWvia mobile

Its really suitable place for those who are come here for a business but what is really annoy about this place is they fail with time. We ask for 2 room which only 1 had been given and another 1 we request had been said that it is still not ready (guest checkout, need to be make up) until now...

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1Thank Ryu A
Reviewed 6 days ago NEW

My first stay at Sunway Putra Hotel was 2 years back (August 2015) I must say it was unforgettable experience for me, my husband and my lovely daughter. I love everything about the hotel, especially all the friendly staff. They were very attentive and friendly and not to mention the breakfast spread which are exquisite. The lobby hotel, the elevator...

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Helpful?
Thank Nina H
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Nina H, Thank you very much for choosing to stay with us and your lovely comments of our hotel. I am thrilled to know that you had an unforgettable stay experience with us. Your praises of our staffs friendliness, the marvelous breakfast spread and everything about the hotel are inspiring and gratifying. We are truly honored that you recognized...

Kuwait
Reviewed 1 week ago NEW

Such an amazing hotel it deserves 5 stars really... i had fun in the hotel it was really comfortable and the staff were amazing specially mr suraj he was one of the best and mr hasan in the bar he was so kind and i loved the bar because of him.... i stayed in the hotel for 4 nights then...

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Thank Islam A
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Islam A, Thank you for the excellent rating and your beautiful comments of our hotel. I am thrilled to know that you had a magnificent stay with us. Your praises and compliments of our staffs particularly Suraj and Hasan being the best, are inspiring and gratifying. My team and I are truly honored that you recognized our effort on...

Paris, France
Reviewed 1 week ago

Yes my rating for this hotel might be considered a little harsh but for an "international 5 star hotel" I was expecting much more. My 2 night stay didn't start off very well... arrived very late after midnight, after 15 hours of flying, you just want to get in bed as fast as possible and get some much needed sleep....

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4Thank NicoLgdls
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this review

Dear Nicolgdls, Thank you for taking the time to provide us your feedback on Tripadvisor. My sincerest apologies for the inconveniences caused during your stay with us recently. On behalf of my team, I look forward to connecting with you personally. Please contact me directly at 03-40409888 ext 8023 or spkl.gm@sunwayhotels.com Thank you. Kind regards, Michael Monks General Manager

Reviewed 1 week ago

traveled with family around NYE2016. Sunway Putra is a huge complex, housing offices, a mall, hotel and so. the hotel complex is pretty clean, but the room service has big scope of improvement. it takes a lot of time to enter the complex and go all the way to your room and vice-versa, since it involves waiting for ever occupied...

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Helpful?
Thank Bharat S
sunwayputrahotelkl, Director of Sales at Sunway Putra Hotel, responded to this review

Dear Bharat S, Thank you for choosing to stay with us during your recent visit to Kuala Lumpur. I am delighted to know that you had a decent stay and happy to hear that you were satisfied with our breakfast buffet. It was a pleasure to have been of service to you and we look forward to welcome you back...

Hong Kong, China
Reviewed 2 weeks ago

Room is very spacious and comfortable. Suprisingly delighted at it being larger than previously thought. Location very convenient, right next to LRT station not far from downtown KL. Ideal for solo travellers without car, just a few stops from KL Sentral Station, from which one can take airport express train straight to KL airport. Also right next to huge shopping...

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Thank KY T
sunwayputrahotelkl, Director of Sales at Sunway Putra Hotel, responded to this review

Dear KY T, Thank you for choosing to stay with us during your recent visit to Kuala Lumpur. We are so pleased to know how much you enjoyed your stay. Thank you for your experiences and endorsing our service. It was a pleasure to have been of service to you and we certainly look forward to welcome you back to...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

I have stayed in this hotel a few times since it was renovated and rebranded. However, my latest stay has not been a pleasant one. Check-in was slow. I was given Room 1304. Upon entering, the room smelt of cigarette smoke. This is a non-smoking hotel. If anybody smokes, especially in the room, if the detector is working well, it...

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1Thank Nursya
sunwayputrahotelkl, Director of Sales at Sunway Putra Hotel, responded to this review

Dear Nursya, Thank you for taking the time to provide your feedback on TripAdvisor. I am sorry to learn that your stay experiences fell short of your expectations. Please accept my sincerest apologies for the inconveniences caused and rest assured that your valuable feedback were personally discussed with the team for necessary actions. We hope that we will be given...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sunway Putra Hotel is a brand new 5-star hotel in Kuala Lumpur that is perfect for work or play. Located along the Diamond Triangle, the hotel is only 15 minutes away from the central business district of Kuala Lumpur and strategically poised in one of the most vibrant parts of the city. Overlooking the iconic Putra World Trade Centre and adjacent to Sunway Putra Mall, the hotel enjoys superb transportation access and provides an exciting place to stay, shop and dine. We offer 650 completely renovated guestrooms with four classic collection; Superior, Deluxe, Classic Suites and Clubs, a large divisible Grand Ballroom along with 14 other spacious function rooms that caters to MICE delegates as well as high profile guests and celebrated socialites. At Sunway Putra Hotel, we provide fawning service, creative catering and innovative spaces to make your stay not just memorable but also spectacular! ... more   less 

Additional Information about Sunway Putra Hotel

Address: 100 Jalan Putra, Kuala Lumpur 50350, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $67 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sunway Putra Hotel 5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Legend Hotel Kuala Lumpur
Legend Kuala Lumpur
Hotel Style:
#28 Business Hotel in Kuala Lumpur
#31 Family Hotel in Kuala Lumpur
#31 Romantic Hotel in Kuala Lumpur
#32 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Putra Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room would be perfect”
 of 5 bubbles , 14 Feb 2017 | Read review
“Was deluxe room and upgraded to club room”
 of 5 bubbles islama395, 13 Feb 2017 | Read review
“Clean on arrival welcome fruit. Choice for breakfast was too .much. we were spoilt. Thank you keep the standards high ”
 of 5 bubbles abdulmajidh2017, 27 Jan 2017 | Read review
“Mid range 5 star hotel with good breakfast and free shuttle bus and good wifi”
 of 5 bubbles 882ahmetk, 23 Jan 2017 | Read review
“Awesome Stay with Family”
 of 5 bubbles Sham0607, 21 Jan 2017 | Read review
5 of 5