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Renaissance Kuala Lumpur Hotel

Booking.comUS$64*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Renaissance Kuala Lumpur Hotel
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3,458 Reviews from our TripAdvisor Community

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Showing 2,678: English reviews
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Tampere, Finland
Reviewed today NEW

We had a reservation for a room in East Wing but were upgraded to a renovated deluxe room in west wing. The newly renovated room had very good layout and amenities. We especially appreciated the very comfy bed. There were a few drawbacks with the room. Aircon was not renovated and although it worked perfectly it was noisy. It was...

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Helpful?
Thank Niko_Tampere
kuching
Reviewed yesterday NEWvia mobile

Let's start with the location of the hotel. Located 5 mins away from petronas twin tower (worlds tallest twin tower) and about 3 minutes walk from the monorail station that can connect you to the entire city in Kuala Lumpur. The staff are very friendly and helpful. The hotel has 2 wings east and west. I don't have any personal...

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Helpful?
Thank miss2006
Batu Caves, Malaysia
Reviewed 2 days ago NEW

Excellent Location. Hard Rock cafe, Kuala Lumpur just across the road. The LRT Station just across the road, and the LRT can take you to any city center hot spot. Kuala Lumpur Twin Tower, KLCC just few hundred meter away from the hotel. The hotel swimming pool is a MUST see facilities .

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Helpful?
Thank Simon K
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Simon K, Thanks for the lovely comments on your stay especially on our pool. We're very proud of it and love hearing great feedback from our guests. We hope you continue to stay here regularly, and we look forward to welcoming you again. Yours sincerely, Robert Frager General Manager

Dar es Salaam
Reviewed 2 days ago NEWvia mobile

This is probably one of the best hotels I've visited, stayed there 5 nights, wanted to stay more, unfortunately a holiday has to come to an end! The staff were amazing, very helpful, and very cheerful. The pros of the hotel Their rooms are lovely, bathrooms are excellent, you just can't ask for a cozier room! Their food is delicious,...

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Helpful?
Thank Sajjad E
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Sajjad E, It was indeed a great pleasure reading your review of your stay here. Reviews such as yours motivate our staff to strive even more to maintain these high level of service standards. I will share your compliments with our staff. We look forward to seeing you again in the future too! Yours sincerely, Robert Frager General Manager

Limerick, Ireland
Reviewed 4 days ago NEW

Great location to walk to Twin Towers and other attractions in the area. Hotel staff was very friendly and rooms were comfortable. Pool area great for relaxing and spa was wonderful. I recommend this for solo travelers or families.

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Helpful?
Thank wendysender
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Wendysender, Thanks for the lovely comments on your stay. We're very proud of our recreation and love hearing great feedback from our guests. We hope you continue to stay here regularly, and we look forward to welcoming you again. Yours sincerely, Robert Frager General Manager

Reviewed 5 days ago NEWvia mobile

Very nice hotel and breakfast but if there was no Jaspal the journey was not perfect. Thank you Jaspal for making great. I will come back because I know Jaspal is there and will make me feeling at home.

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Helpful?
Thank Daniel G
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Daniel G, It was indeed a great pleasure reading your review of your stay here. Reviews such as yours motivate our staff to strive even more to maintain these high level of service standards. I will share your compliments of Jaspal to the man himself as he will be delighted to know that you have remembered him. We look...

Johor Bahru
Reviewed 6 days ago NEW

Check in and check out was swift, and the personnel were generally friendly and courteous. Pros: - Location is quite good for shopping. Just a few stations away from Bukit Bintang. Monorail station is also very near, if you don't mind crossing the crazy pedestrian crossings. The green man turns to red very fast; we only walked half way when...

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Helpful?
Thank GoddessEneri
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear GoddessEneri, Thank you for taking the time to review your recent stay with us. Your feedback is integral to our ability to continue to improve our service. As you are aware, we are currently in the midst of renovating in the West Wing, which will be followed by the rooms in the East wing and the rest of the...

amsterdam
Reviewed 6 days ago NEW

As a Marriott loyalty program member we have been upgraded to a Lifestyle level guest room with a nice view of the Petronas Twin Towers. The room was excellent and the staff was very helpful and friendly. Good quality breakfast with ample variety. The location is very good as it is within a stone’s throw of the popular KLCC and...

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Helpful?
Thank tonyAmsterdam
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear tonyAmsterdam, I am glad you enjoyed our stay with us and that you found our service standards excellent as well as our facilities. Thanks for the perfect rating! The team here appreciates the time you spent to share your experience with us and we all thoroughly enjoyed reading your comments. Do remember to check in with us the next...

New York City, New York
Reviewed 1 week ago

Many years ago, the Renaissance was THE place to be in Kuala Lumpur. Strategically situated between two major thoroughfares in the heart of downtown, it was new, luxurious and, hands down, grand in scale. So with reduced rates compared to other equally rated places, we couldn't pass up on the opportunity to stay there and experience a 5-star hotel we've...

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Helpful?
4Thank RER69
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear RER69, First of all, please allow me to apologize for the inconveniences that you faced whilst staying with us. I have shared your feedback with the relevant hotel team who will be looking into these issues for our improvement moving forward. On the other hand, I am delighted to hear that our team displayed a high level of service...

Poole, United Kingdom
Reviewed 1 week ago via mobile

We used to live in KL in the 90's so we returned to our 'second home '. We had a fabulous newly refurbished room in the West Wing. The staff are very helpful and attentive. Special mention to the pool staff and a big thank you to Jaspal who is the concierge in West wing. He was so so helpful...

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Helpful?
Thank Karin S
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Karin S, Delighted to hear that you had a brilliant holiday in KL recently and great to know that our team from the pool and Jaspal were on hand to take care of your needs. I'll certainly pass on your compliments to Jaspal which will certainly make his day. Our team here looks forward to having you stay with...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $86 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travellers.
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Questions? Get answers from Renaissance Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be in East Tower facing Petronas Towers. The view is incredible to wake up and go to sleep”
wendysender, 22 Apr 2017 | Read review
“As far as we know wifi is free only if you are a Marriott Rewards member. Go for the newly renovated and upgraded rooms, if you can.”
RER69, 19 Apr 2017 | Read review
“If you want Twin Tower view, ask for East wing”
Reddyrs, 19 Apr 2017 | Read review
“East Wing is more convenient”
  • View from the room
SarahI487, 14 Apr 2017 | Read review
“I prefer West Wing”
pallop2017, 9 Apr 2017 | Read review
5 of 5
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US$64* /night
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Prices are for 1 room, 2 adults
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