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Berjaya Times Square Hotel, Kuala Lumpur

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Berjaya Times Square Hotel, Kuala Lumpur
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2,266 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
Reviewed yesterday NEWvia mobile

This could have been an Iconic hotel considering its location , massive structure and resources. However it turns out to be a damn squid!!! It's location is fab which is why we booked it , the check in was smooth the lobby is fine. We had booked club premier rooms x 2 , we were allotted temporary rooms as our...

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1Thank abhiami
Reviewed 2 days ago NEW

It's location is superb plus it has a big mall which made our stay even more more convenient in terms of shopping and eating plus everything is easily accessible from here. We got the club premium suite rooms decor and layout was fine plus it had extra space and were perfect for family of five. Our youngest liked the pool...

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Thank Farshad-Irfani
Reviewed 3 days ago NEWvia mobile

It was my first time in Malaysia, and it was a great surprise. The berjaya time square is a one stop shop. I have been fascinated by how huge it was. We took two rooms. The rooms were spacious very well decorated and equipped and clean. The service given was excellent, particularly the consierge, they gave you good shopping tips...

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1Thank Warren B
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Warren B, Thank you so much for your kind comments. I'm so glad that you and your family had enjoyed your stay at our hotel besides the adjacent locations which is indeed convenient with its facilities and not forgetting our very own shopping mall and theme park. Thank you for your kind words regarding the service you received from...

Nuneaton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed for three nights ,good service enjoyable breakfast central location up graded room to "Premier " fantastic view ! Busy but well organised , the swimming pool was a nice place to sit and enjoy some peace and quite. We were pleased with our stay and would recommend the Berjaya to fellow travellers.

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Thank Sheila335
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Sheila335, Thank you for choosing to stay with us at Berjaya Times Square Hotel and for the wonderful words you have for the hotel facilities, specially the spacious guest rooms, the food and pool. It was very pleasing to learn that you had an enjoyable stay with us and that you appreciated the hotel’s ideal location within the amazing...

Reviewed 3 days ago NEW

The check in was good, but placing a cash deposit to the receptionist was a bit strange. Reception also give several complimentary drinks vouchers, more to follow. The room was good.......but the air con failed to work, we reported it, the work men assessed, confirmed and rescheduled to repair later the following day. (It was 30degrees!!). The air con did...

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5Thank stevennR6628WO
Bridgend
Reviewed 3 days ago NEW

Having emailed the hotel prior to our arrival, asking for an early check-in, my husband and I arrived at 2:00 pm and were offered a non-smoking room with single beds or a smoking room with a king-size bed. We opted for the non-smoking room but were then told neither was available and were sent upstairs to the lounge for a...

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8Thank SouthWalesLizzie
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear SouthWalesLizzie, Thank you for your recent stay and I sincerely apologize that we failed to meet your expectations on this visit. I was of course most alarmed to learn that you were extremely disappointed on your arrival and the staff service. I appreciate that you brought this matter to my attention and the opportunity to address your feedback. I...

Cambridge, United Kingdom
Reviewed 3 days ago NEW

Very nice 4**** hotel close to city center (ideal for business purposes, but we stayed for 3 nights holiday break and it was also very convenient) – clean, beautiful lobby, fast internet, nice breakfast, rooms are very spacious. Had small problems with water pressure in the bathroom, but nothing major. Would recommend and stay again myself!

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Thank NataliaD D
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear NataliaD D, Thank you for staying with us and we truly appreciate your valuable feedback. I am delighted that you have enjoyed your stay with us as well as our great location, facilities and not forgetting the food. Our breakfast spread has always received very favourable reviews and I do appreciate your complimentary feedback. Our hotel has been an...

Kuala Lumpur, Malaysia
Reviewed 4 days ago NEW

the air-conditioning took 30 minutes to get cold, this is too much for hot weather in KL. the bed in the room is super hard. I can't really sleep. the room TV is still those very big TV that i have it during my childhood. Entire room furniture is at very old... beside the location, i'll not recommend this hotel...

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7Thank Hooi_Min
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Hooi_Min, Thank you for sharing your experience about your recent stay with us. We want all our guests to experience quality, variety & value in a friendly and relaxed atmosphere. I sincerely apologize that we failed in our endeavour to meet and exceed your expectations. Your comments have been shared with the team in an effort to avoid any...

Reviewed 6 days ago NEWvia mobile

The lobby is huge and roomy. We were upgraded to the premier club room which is newly renovated and Super large room. The breakfast is also very good, great value for money hotel. We were checked in by very friendly staff too, keep up the good work!

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Thank Annie0608
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear Annie0608, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. Thank you and we...

Reviewed 6 days ago NEWvia mobile

The first day when we checked in, we found two luggage that belonged to others. It took the the hotel more than 30 mins to resolve this. On the second night, 4 strangers were loitering outside our room. There was no security at sight and when we made our way to the concierge to report this, this matter was poorly...

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10Thank kelly2217
Mondi M, General Manager at Berjaya Times Square Hotel, Kuala Lumpur, responded to this review

Dear kelly2217, Thank you for taking the time to write a review about your hotel stay. It is disheartening to learn from your comments that we were unable to meet your expectations. The service you received is not the type of experience we pride on delivering to all our guests. Please accept my sincere apologies for all the issues you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Big Apple Restaurant
Big Apple Restaurant
Cuisines: International, Asian, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
A tower of zest and charm, Berjaya Times Square Hotel, KL is centrally located in the heart of the business and shopping district of Kuala Lumpur. Housed within the Berjaya Times Square’s shopping mall, accessibility is the key trait with monorails directly connecting all strategic locations in town right to its doorstep. Well-appointed where every detail is vigilantly crafted to a fine balance, it is no wonder this hotel is touted the preferred destination for business and leisure. ... more   less 

Additional Information about Berjaya Times Square Hotel, Kuala Lumpur

Address: 1 Jalan Imbi, Kuala Lumpur 55100, Malaysia (Formerly Berjaya Times Square Hotel)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $77 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Berjaya Times Square Hotel, Kuala Lumpur 4.5*
Number of rooms: 650
Reservation Options:
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Also Known As:
Berjaya Times Square Hotel, Kuala Lumpur - Malaysia Hotel Kuala Lumpur
Berjaya Times Square Kuala Lumpur
Hotel Style:
#35 Family Hotel in Kuala Lumpur
#51 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Berjaya Times Square Hotel, Kuala Lumpur staff and other travellers.
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Questions? Get answers from Berjaya Times Square Hotel, Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a different hotel”
stevennR6628WO, 25 Apr 2017 | Read review
“if you like soft bed, don't go to this hotel.”
Hooi_Min, 24 Apr 2017 | Read review
“best view, high floor”
88Michael_Scofield88, 20 Apr 2017 | Read review
“Ask for a high floor room for nice view of the city”
Clanceroy, 11 Apr 2017 | Read review
“Booked suite with view of KL tower + Petronas”
ManueOs, 10 Apr 2017 | Read review
5 of 5