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Pacific Regency Hotel Suites

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1,791 Reviews from our TripAdvisor Community

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Showing 1,318: English reviews
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

I went their with my wife and were treated royally by them. Got a complimentary upgrade from regular room to executive suite on the top floor facing the famous twin towers. The room was huge and equipped with modern accessory. Must book if you want to be near to Petronas and close to night life of KL.

Helpful?
1 Thank AzSyed
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Asyed, Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! Hospitably yours, The Management of Pacific... More 

London, United Kingdom
Level Contributor
13 reviews
Reviewed 5 days ago NEW via mobile

This hotel was okay but personally i would not class it as a 5 star i would say its more of a 3 to 4 star. On arrival staff were friendly and greeted us nice and we got checked in very quickly and we were grateful as we had a 15 hour flight and just wanted to relax. The room... More 

Helpful?
Thank sabzk24
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

Exact location of hotel is very easy to find. Room service food was great! Love the TomYam Fried Rice & SpringRoll. Room was very huge & clean. However, the lift was quite scary, very noisy mechanism & took quite long. We do not have any view from the room window, facing another building which was just a few metres away.... More 

Helpful?
1 Thank Qurratu A
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Qurratu, Thank you for your comments regarding your recent stay at the Pacific Regency Hotel Suites. It is always a pleasure to receive feedback. Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so... More 

Melbourne, Australia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago via mobile

I went here for a short getaway just for 1 night. The room we booked was a regular room but after checking in they had given us a suite, which was awesome. A huge place with separate kitchen, dinning, lounge, study and bedroom. The bathroom was massive and also had a bath. Although the rooms could do with an upgrade... More 

Helpful?
Thank TJR85
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear TJR85, Thank you for your comments regarding your recent stay at the Pacific Regency Hotel Suites. It is always a pleasure to receive feedback. Please be assured that your comments will be shared with the team as an avenue for improvements. We sincerely hope that we will have the pleasure of welcoming you back in the near future so... More 

Perth, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

perched on 27th floor the views were fantastic , the room was spacious and very nice , large bathroom wit separate shower bathtub and toilet , staff were eager to help with any inquiries . Hotel central to city rail , eateries and night life.

Helpful?
Thank garrydana
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Garrydana, Thank you for choosing to stay with us during your recent stay in Kuala Lumpur and we are glad that you like our convenient location and spacious suites. We hope you would accord us another opportunity to prove our services to you again in the future. Thank you! Hospitably yours, The Management of Pacific Regency Hotel Suites More 

Brixham, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

This is our first trip to KL, and we were obviously anxious over what we would find. It didn't get off to an auspicious start when even though we had requested a car to collect us from the airport, we had had no email confirmation. It would appear this is a local thing, and nothing untoward, as having enjoyed the... More 

Helpful?
1 Thank Steve H
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Steve, Thank you for the pleasant comments and detailed review of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! Hospitably yours, The... More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Well, the first thing was when we (4 people, 2 double rooms) wanted to check in around 3pm. We were informed that we can't get the rooms until 8pm and we waited for 35 minutes at the reception, trying to convince them, before we finally got our rooms. However, we were given rooms in different floors and the card of... More 

Helpful?
1 Thank hbenaboud
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear hbenaboud, Thank you so much for your comments. We are wondering if you have reviewed the correct hotel. We are reachable at marcom@pacific-regency.com for any clarifications. Looking forward to hearing from you soon. Hospitably yours, The Management of Pacific Regency Hotel Suites More 

Travellers are raving about these Kuala Lumpur hotels

limassol
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

centrally located just next to the tv tower,and 15minutes walk from petronas towers. rooms are spacy and clean,but started to show their age,windows of the room propably havent been clean (from outside) for more than a month.strange noices from plumping during nightime.friendky staff

Helpful?
1 Thank kokos74
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Kokos, Thank you for staying with us and we are glad to hear that you enjoyed our premium location, clean rooms and friendly service. Pacific Regency Hotel Suites has two wings and you were staying at the Pacific Wing which is scheduled for major upgrading works soon. We are therefore very pleased to extend the special rates which you... More 

Level Contributor
6 reviews
Reviewed 2 weeks ago via mobile

This was a nice place to stay. But now it's time for renovation tv and toilet all looking old the furniture is old too. Not what I'm expecting. This hotel location is good. So please do some work to maintain this lovely suites

Helpful?
Thank PTing888
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear PTing, Thank you for taking the time to leave us a review. Pacific Regency Hotel Suites has two wings and you were staying at the Pacific Wing which is scheduled for major upgrading works soon. We are therefore very pleased to extend the special rates which you had enjoyed during your stay with us. We promise a complete makeover... More 

Flagstaff, Arizona
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

Great, spacy, modern rooms and nice facilities but service should be improved. Housekeeping didn't clean my windows even after notifying them and had to wait over half an hour for a pair of slippers. ALso operator wasn't responsive and often couldnt even reach them. The internet connection with long waiting time was annoying, should be improved. However front desk staff... More 

Helpful?
Thank Aljoscha H
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Aljosha, Many thanks for your comments and we are glad that you enjoyed our spacious room and excellent service from the front desk team. Our housekeeping force are on the hotel floors daily to ensure the stringent standards and necessary supervisory counterchecks are enforced. Please do contact us at marcom@pacific-regency.com for further details. We'll take note on the wifi... More 

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Junior Suite (27)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 

Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $64 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur
Hotel Style:
#53 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Regency Hotel Suites staff and other travellers.
24 questions
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Questions? Get answers from Pacific Regency Hotel Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view, top floors”
 of 5 bubbles AzSyed, 30 Nov 2016 | Read review
“room 27/4 was great”
 of 5 bubbles garrydana, 22 Nov 2016 | Read review
“there is no difference”
 of 5 bubbles kokos74, 19 Nov 2016 | Read review
“higher floors are the best views”
 of 5 bubbles precy76, 6 Nov 2016 | Read review
“higher room have nicer view”
 of 5 bubbles luckylight121, 5 Nov 2016 | Read review
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