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Signature Hotel KL Sentral

Hotels.comUS$17*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Signature Hotel KL Sentral
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84 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Reviewed 8 October 2016 via mobile

My expectation was high about this hotel. I thought I would stay as comfortable as My Hotel network. Turned out it's far from my expectation. Check in process is worst ever. The male staff had no idea how to deal with online booking, seemed super confused, kept asking me did I make online payment or not. After waiting about 30...

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Helpful?
Thank SoloTravelle4
Nelson, New Zealand
Reviewed 1 October 2016 via mobile

Not good more like a cell than a hotel room. No hot water tv didn't work no window most things either dirty or broken The only good thing was the staff were nice and when I left early even refunded one of the two days I had already paid for.

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Thank Andy B
Dubai, United Arab Emirates
Reviewed 6 August 2016 via mobile

Poor customer service. We arrived at the hotel as early as 9:00AM although we knew check in time is at 14:00hrs. I asked the receptionist if their are chance for an early check in, she answered back with "check in time is 2PM". Then I asked her politely if their might be a chance at 12:00 noon, she responded with...

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Thank DonMarkMichael
Pambula, Australia
Reviewed 18 July 2016

The hotel was well-located, only two short blocks from Sentral, with several cheap, very good Indian restaurants along the street. Very efficient front desk staff. Room clean. Couldn't get the hot water to work. Room didn't have a window and had a slight smell.

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Thank treewisemen
Mumbai (Bombay), India
Reviewed 26 June 2016

The hotel is very near to KL Sentral, I did online booking for 5 days from 21st to 26th June 2016. The rooms are very clean and staff were courteous. Indian restaurants nearby at walkable distance. The hotel is not too costly and affordable. The counter staff Mr. Kishan Bhavsar and Jignesh Patel Indian staff helped me a lot during...

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1Thank Shanu K
Reviewed 18 May 2016

We were waked up in the mid-night of 2:30pm intercom by front counter asking us to settle payment for our stay. i asked if i can settle it tomorrow early morning when we chk out...he said cannot..he insist by sending his colleague to knock my door to get my credit card for process payment..really ridiculous?? they should asking for payment...

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Thank Vincent T
Johor Bahru, Malaysia
Reviewed 17 May 2016

Good - Nice Staff A ladies staff is nice to us. Always poke with us. Other staffs so so. Some will smile to us and some not. To Be Improved - Facilities The room facilities are under expect. Do not have air-con controller and we request by ourselves. The toilet lock are broke, cannot lock the door as well. The...

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Thank Bee0529
Johor Bahru, Malaysia
Reviewed 31 March 2016

The room Ac not function properly and i almost die with the room condition. The hotel wall also seems like have problems. Asked the hotel workers, but they also not really helpfully and unfriendly..they just leave the guest with the unsolved problem. So please don't ever choose this hotel

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Thank NADIAIDAH
Saudi Arabia
Reviewed 25 March 2016 via mobile

At first the hospitality is the worst ever at reception they don't speak English they are poor staff service the staff didn't wish greeting mentioned staff name devanaz Joanne they both of talking anthor language....all the activities on websites are fake. .I was hungry and called the reception in nite duty staff they was mentioned that no room service *bad...

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Thank Mohamed A
Reviewed 21 March 2016

We stayed in Signature Hotel for 5 nights with the entire family. We made the full payment to the hotel via booking.com since we wanted to make sure to secure the rooms and to rest as soon as we get in to KL Sentral especially after midnight flight and with 3 kids. However, after reaching the hotel we were informed...

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Helpful?
Thank RasangiDS

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Signature Hotel KL Sentral located strategically in the vicinity of KL Sentral, where its major Train Hub & Airport Busses Terminal. KL Sentral connects to All major cities and states in the country via trains. Signature Hotel KL Sentral surround by lots for eatry from local delicacies to international cuisine. Guests can enjoy shopping sphere in NU Sentral Mall and Little India within a walking Distance. Our friendly and trained staff will be happy to guide you and your guests. ... more   less 

Additional Information about Signature Hotel KL Sentral

Address: 73 Jalan Thambipillai | Brickfields, Kuala Lumpur 50470, Malaysia (Formerly Signature Hotel - Brickfields)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $26 - $38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Signature Hotel KL Sentral 3*
Number of rooms: 48
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Questions & Answers

Here's what travellers have asked, with answers from Signature Hotel KL Sentral staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“single rooms has no window to the road”
456medhatd, 30 Nov 2016 | Read review
“Ask for a window?”
treewisemen, 18 Jul 2016 | Read review
“Maybe you would like a room with windows?”
shanuk2013, 26 Jun 2016 | Read review
“don't choose the signature hotel”
NADIAIDAH, 31 Mar 2016 | Read review
“smell room before confirming (if not a smoker)/ also check aircon”
94KateM2015, 10 Oct 2015 | Read review
5 of 5
Hotels.com
US$17* /night
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Expedia.comUS$20
Booking.comUS$18
Hotwire.comUS$17
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Prices are for 1 room, 2 adults
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