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Grand Hyatt Kuala Lumpur

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2,062 Reviews from our TripAdvisor Community

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Showing 1,716: English reviews
Bangkok, Thailand
Reviewed yesterday NEWvia mobile

I booked for a few days the Grand Hyatt again as I really like the hotel and its location. Unfortunately during my arrival at the airport my confirmed hotel limousine transfer got forgotten but was offered a quick alternative by a friendly airport rep. During my stay I met Ms Rachel ( if I remember her name correctly) the Concierge...

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Thank London D D
Newcastle, New South Wales, Australia
Reviewed yesterday NEWvia mobile

I am a regular at the Grand Hyatt and am rarely disappointed... Good restaurant, efficient room service, central, friendly staff and a good gym (could be bigger).. This trip I was fortunate enough to be upgraded to a suite and it was certainly a nice touch!

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Thank Robert S
Singapore, Singapore
Reviewed 2 days ago NEW

My wife and I stayed there two nights in order to attend a wedding at the Grand Salon in the hotel. The room and fittings were exquisite, buffet breakfast was of high standard, wifi was good, service was cheerful and the view was magnificent from the 17th floor. Best of all, we only needed to zip downstairs into the KLCC...

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Thank SYKN
Reviewed 2 days ago NEWvia mobile

With all the great choices glad I went with Hyatt again! The suite is awesome with a lot a space and great views! The room was very clean and pretty much everything you need is there if not you can order with the app. Haven't used the concierge, but with the experience so far I bet it's amazing. I don't...

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Thank Ron P
Birmingham, United Kingdom
Reviewed 2 days ago NEW

What a place..stayed here for 6 nights for a birthday celebration. Centrally located with an easy walk to nearby bar and resurants and Petronis Towers. Very grand commuial areas and relaxing pool and gymm area. The room was wonderfull....brillant view over KL ....pay extra for view of towers. We upgraded to club room which meant grand room and dressing area...

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Thank Tom082
Singapore
Reviewed 3 days ago NEW

We loved the proximity of the hotel to KLCC. We were attending a birthday party over the weekend and could walk to the restaurant from the hotel. This saved a lot of time and money in transportation. The room was really nice as well. The bed mattress felt as if it had never been slept on. I like a firm...

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Thank Cownsheep
Petaling Jaya, Malaysia
Reviewed 3 days ago NEWvia mobile

Thanks for the excellent hospitality. Your helpfull and friendly staffs surely your greatest asset. You manage and train them well. Kudos kudos kudos. The ID of your room is very modern design just i wish if you could adjust between the two singles bed and give extra space between the two. I never been to the hotel that offer you...

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Thank shahrulhafeez
Bellevue, Washington
Reviewed 4 days ago NEW

Such an wonderful experience specially due to very friendly staff. There was some delay in check-in process and hence they upgraded us to suite. The suite was amazing. The location is great, right next to the Twin Towers and beautiful park. We will definitely come back!

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Thank Lotusking
Reviewed 5 days ago NEWvia mobile

I think the hotel has a very business feel to it which is a little bit of a let down for my leisure trip. I think maybe it is because I'm not dressed up in suit and tie so I'm treated less seriously. I chose this hotel due to its location and recommendation from friends. I wanted a little staycation...

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Helpful?
Thank Zipangu L
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

Good afternoon Zipangu L, Thank you for choosing us, we greatly value your support. Your thoughts are very important as it enables us to address need areas for improvement. We try our best with all late check-out requests although not always possible especially during weekdays being our busiest, do seek your kind understanding in this regard. We love another opportunity...

Kuala Lumpur
Reviewed 5 days ago NEW

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Helpful?
Thank William1974
GHKualaLumpur, General Manager at Grand Hyatt Kuala Lumpur, responded to this review

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel that is strategically located in the heart of Golden Triangle shopping and entertainment district. The hotel is within walking distance to some of the city's premier destinations such as the Suria KLCC Shopping Mall, KLCC Park, Malaysian Philharmonic Orchestra, Pavilion Kuala Lumpur Shopping Centre, Bukit Bintang and many more. Features 412 guestrooms including 42 suites, three vibrant dining options, seven highly versatile meetings and events space, Essa Spa, 24-hour fitness centre and an outdoor freeform swimming pool surrounded with lush greenery. ... more   less 

Additional Information about Grand Hyatt Kuala Lumpur

Address: 12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $182 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Kuala Lumpur 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Cancelon, HotelQuickly, Travelocity, Odigeo, HotelTravel.com, Expedia, Priceline and Hyatt Hotels Corporation so you can book your Grand Hyatt Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Kuala Lumpur
#2 Luxury Hotel in Kuala Lumpur
#2 Business Hotel in Kuala Lumpur
#2 Family Hotel in Kuala Lumpur
#2 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Kuala Lumpur staff and other travellers.
17 questions
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Questions? Get answers from Grand Hyatt Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor and facing that's not too close to another building would be best.”
 of 5 bubbles SYKN, 7 Dec 2016 | Read review
“Club floor room and you'll never have to eat anywhere else.”
 of 5 bubbles Cownsheep, 6 Dec 2016 | Read review
“try a higher floor plus tower view room.”
 of 5 bubbles mshahdy, 4 Dec 2016 | Read review
“twin tower view will be recommended.”
 of 5 bubbles jaykorean, 26 Nov 2016 | Read review
“Pay a little more for a corner room if you're keen for extra space”
 of 5 bubbles GelatoP, 24 Nov 2016 | Read review
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