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12 Jalan Pinang, Kuala Lumpur 50450 Malaysia
Lowest prices for your stay
Expedia.com
US$194
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Free cancellation until 23-02-10
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US$194
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Vio.com
US$157
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Hotels.comUS$194
TravelocityUS$194
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (4060)
Room & Suite (1761)
Dining (550)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#17 of 768 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Overlooking Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel strategically located in the heart of Golden Triangle shopping and entertainment district. Features 411 guestrooms including 42 suites, also showcased as having one of the largest entry-level guestrooms in the city. Highly versatile, host dynamic meetings and events at our seven event spaces. Experience interactive and authentic dining with our three vibrant restaurants featuring interactive show kitchens. Rejuvenate with traditional Malay healing and ramuan at Essa Spa, unwind at our outdoor freeform swimming pool surrounded by tropical greenery or stay fit at the 24-hour fitness centre equipped with the latest strength and cardio equipment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Books, DVDs, music for children
Children's television networks
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun loungers / beach chairs
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, Chinese, Malay
5492Reviews94Q+A100Room tips
Traveller rating
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Most Recent
Philippe L wrote a review Feb. 2
Clamart, France33 contributions7 helpful votes
Well located, comfortable, nice views as well as good restaurant and service is high class. We recommend staying there if you want to visit Kuala Lumpur and relax / feel like at home when your day is over
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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farish786 wrote a review Feb. 1
Putrajaya, Malaysia1 contribution
Staying in the hotel with the best view of Twin Tower and the hospitality of the staffs are remarkable. Looking forward for the next stay. Love it very much. I even got a special surprise from the hotel for the anniversary celebration.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sw1201 wrote a review Jan. 2023
1 contribution
Our staycation was not impressive as the bed is too soft and pillows is flat soft. Others than that, everything is excellent.The breakfast is so good although this time the roti canai was disappointing. I had my roti canai twice on my last stay and was superbly good
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ZoeTzen wrote a review Jan. 2023
Kuala Lumpur, Malaysia12 contributions6 helpful votes
Overall experience was great, We were there for a 1 day family staycation with my husband and my little boy. We enjoyed the pool a lot and as usual the food served in the F&B outlet were absolutely delicious with top notched service! We are looking forward for our next staycation and had a great stay in Grand Hyatt KL.
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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King wrote a review Jan. 2023
Hong Kong, China14 contributions21 helpful votes
This is a great hotel - extremely friendly and helpful staff, one of the best location in KL CBD with great view of the Petronas Twin Towers, close proximity to shopping malls. We truly enjoy the Grand Club lounge experience - great food and service. The breakfast in restaurant on 38F has amazing buffet selections. We will back again soon to be pampered.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Winie N wrote a review Jan. 2023
2 contributions1 helpful vote
Really disappointed with my check in experience at Grand Hyatt . Especially on my special day which is my birthday. It definitely ruined my day. Check in time at 3pm. I requested early check in during the booking time & I do understand that it is subject to the availability. But I had called the hotel prior to arrival to enquire whether i can check in early around 2pm. On the call, the customer service representative mentioned that the previous guest had checked out at 12pm & they were in the midst of cleaning the room & she recommended us to come in for pre-registration, so we arrived at 2pm. I registered for check in around 2.15-2.30. And I had to wait until 4.30pm to get my room! I paid for 3pm, but I only get my room at 4.30pm & that is bcoz i kept on calling the receptionist to check if my room is ready. A few guest that arrived after me had already got their rooms. What if i did not call ? What time will I get my room & how long am I supposed to wait ? I don’t know what takes so long to prepare my room & I thought when I get my room, my luggage & bag should already be sent to the room. Unfortunately my luggage was not sent & again I had to call to get my luggage sent to me. I had to wait for another 30minutes - 1 hour. I also wonder, a 5 star hotel provide me a room with an empty minibar . Fridge was filled with nothing or is it common in so called Grand Hyatt ? I also requested 2 wine glass to be sent to my room, it wasn’t be sent on the 1st request and again I had to call to request. I thought 5 star hotel should already prepare those glasses in the room. Not even a coffee cup & saucer were prepared in my room. My room was basically not ready to be served to a guest and that was truly frustrating to keep me waiting for so long & yes i did received a complimentary drink to compensate my waiting time & I told the receptionist they definitely owe me a late check out. I did get to check out late but still dissatisfied with the overall experience. I wasn’t expecting this kind of service from a 5 star hotel Grand Hyatt.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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alanthegreat wrote a review Jan. 2023
Singapore, Singapore1312 contributions206 helpful votes
+1
Absolute 5-star quality and treatment in this 5-star hotel. I booked a deluxe room with King bed and Petronas Tower view. It is located at the corner of each floor. I'm surprised on how big the room was, the furnishing, the comfort and the brightness of the room. The view to the open park and the Petronas Towers took my breathe away. Although the room is pretty new, I'd like to suggest the hotel to install electric or automatic curtains in the future. Seriously, at this age and for a Grand Hyatt brand, I don't expect myself to draw the curtains manually. Even though I checked in at 3pm, my room was not ready immediately. The hotel compensated me with free breakfast at the restaurant throughout the stay, which became a plus point for service recovery. The restaurant for breakfast was pretty big and the variety of food were extensive (although the coffee could be better). The pool was also quite chill, and bar food and drinks were available to order from here. I'd love to stay here again next time. P/S, seriously, why had the lobby at the top most floor? It was really a stupid idea to travel to the highest floor and to get down again to reach the room.
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fasted09 wrote a review Jan. 2023
Sydney, Australia160 contributions136 helpful votes
+1
I stayed here for one night and, it is an impressive hotel. The question is why only a 4 star rating. The reason for my 4 star rating is, I find that the staff at the check in lacks warmth and sounded ingenious. They greet you and go through the usual greeting because they had to. No warmth and sincerity unlike when I was at the Hyatt hotel in Yogjakarta just 2 days ago. Room was amazing and views were spectacular. Only inconvenience is every time you have to go to your room you need to take the elevator to the lobby and then take another elevator down back to your room. Overall it is an amazing hotel and the check in staff just need to learn to have some sincerity when greeting customers. I don’t think that is a lot to ask. This won’t stop me from coming back as I love the location and the hotel it self.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mei Chieng Lee wrote a review Jan. 2023
Kuala Lumpur, Malaysia1 contribution
This is my second stay at Grand Hyatt and they truly never did disappoint! Rooms are very spacious and the breakfast spread is amazing! The staff at the Grand Club Lounge were fantastic as well - very polite, friendly and attentive to details. Thank you to Hong, Prem, Aizat and Timothy in particular for making our stay a very memorable one!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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annafahmi929 wrote a review Jan. 2023
2 contributions1 helpful vote
One of a great experience. Lobby at sky :) Excellent view while dining and check in. Warm and prompt response service and hospitality. Food at 38th are excellent. Highly recommended. Will return again!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$161 - US$236 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
411
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Grand Hyatt Kuala Lumpur - UPDATED 2023 Prices, Reviews & Photos (Malaysia) - Hotel - Tripadvisor

Frequently Asked Questions about Grand Hyatt Kuala Lumpur
Which popular attractions are close to Grand Hyatt Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.5 km), KLCC Park (0.4 km), and KLCC - Bukit Bintang Pedestrian Walkway (0.05 km).
What are some of the property amenities at Grand Hyatt Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Kuala Lumpur?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Grand Hyatt Kuala Lumpur?
Conveniently located restaurants include Nipah, Beta KL, and The Grand Getaway by Grand Hyatt Kuala Lumpur.
Are there opportunities to exercise at Grand Hyatt Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Kuala Lumpur have airport transportation?
Yes, Grand Hyatt Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, and Malay.