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A great experience in Grand Hyatt KL, excellent hospitality on every level from warm and personalized room service, predicting every need possible, to wonderful people who helped to have a smooth conference, being an organizer it is amazing to have someone as a support system...More
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank TrippettF
Response from GHKualaLumpur, General Manager at Grand Hyatt Kuala LumpurResponded 5 days ago
I arrived after the designated check in time to take up a long-standing reservation only to be told my room was not ready but before I could react, they arranged an upgrade at no extra cost and were very obliging. The reception staff were fantastic....More
This was the first time I stayed in Grand Hyatt Kuala Lumpur, the experience was far below expectation when compared to my usual stays in other Grand Hyatt Hotel properties in Asia. It was not worth the cost of USD 250.00 per night.
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Excellent property with large comfortable rooms. Lobby located right on top of the hotel. Walking distance to places like the pavilion through a covered bridge. Pavilion has shopping, bars and restaurants. Airport is far away. consider taking a train from KL sentral which is a...More
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Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Room Service
Restaurant
Spa
Hotel Amenities
Laundry Service
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Spa
Hot Tub
Details
Price range
US$133 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#1 Spa Hotel in Kuala Lumpur
#2 Luxury Hotel in Kuala Lumpur
#2 Business Hotel in Kuala Lumpur
#2 Family Hotel in Kuala Lumpur
#2 Romantic Hotel in Kuala Lumpur
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Accessible rooms
Number of rooms
412
Reservation Options
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hi, I would like to visit during New Year's eve, I have previously booked a room with Petronas towers view, which was amazing; however I read reviews from guests which indicate the best firework views are experienced from the park view rooms, is this correct? can anyone tell me which rooms offer best views with Petronas & fireworks? How about club rooms?
15 June 2017|
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Response from GHKualaLumpur | Property representative |
Hello Gia24,
Yes, should you booked our first room category, the Grand Room, we would recommend the Garden View King room which offers the best view of the fireworks as the fireworks is launched hear the KLCC Park rather... More
Hello Gia24,
Yes, should you booked our first room category, the Grand Room, we would recommend the Garden View King room which offers the best view of the fireworks as the fireworks is launched hear the KLCC Park rather than at the Petronas Twin Towers.
Should you wish to have an expansive view of both the Petronas Twin Towers and KLCC Park, we would recommend to opt for our second room category, the Grand Deluxe or the first suite category, Grand Suite and booked the one that offers both Petronas Twin Towers and KLCC Park view (kindly check room name with view type mention before booking).
For our Grand Club rooms, it is the same room design as our Grand Rooms with the exception of Grand Club lounge access only. Should you book the Grand Club room, we would recommend the Club Garden View King room for your best fireworks view.
Let us know if you have any questions by dropping us a call or email! Hope to see you soon.
Best regards.
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Boyeun K
Hello, i m planing to stay at a club room. Do u have a early-check in service for club room guests? I will arrive at the hotel around 10am....
14 June 2017|
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Response from GHKualaLumpur | Property representative |
Hello Boyeun K,
Generally, as our check-in time is at 2:00 PM onwards, early check-ins' is subject to room availability for all guests. Should you wish to guarantee your early check-in, we would recommend to pre-block your... More
Hello Boyeun K,
Generally, as our check-in time is at 2:00 PM onwards, early check-ins' is subject to room availability for all guests. Should you wish to guarantee your early check-in, we would recommend to pre-block your room with an additional charge of one night. You may send an email note to our Reservation on your flight details and early check-in request, should you not be interested to pay for an additional one night charge to pre-block your room.
Hope this clarifies!
Thank you.
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jsami685
Hello, my family of 3 is planning to stay for 5 days. Is there a one room for all 3 of us to share? If a rolling bed is needed, how much extra do we have to pay? Is the area easily accessible to transports, restaurants, and attractions? How much is car fare from the airport? TIA, and sorry for my multiple questions.
6 May 2017|
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Response from GHKualaLumpur | Property representative |
Hello jsami685, we are happy to hear of your interest to stay at our hotel! For a family of three, we would recommend either the Grand Deluxe which offers a spacious guestroom of 65 square metres and should you book the room... More
Hello jsami685, we are happy to hear of your interest to stay at our hotel! For a family of three, we would recommend either the Grand Deluxe which offers a spacious guestroom of 65 square metres and should you book the room direct from our website with a number of 3 guests, an extra-roll away bed will be prepared (including its charges of MYR 90++) whilst should the third guests is a child of age 12 and below, the extra roll-away bed will be on complimentary. For a more generous living space, we would then recommend the Grand Suite measuring 105 square metres of a separate living room with plush sofa, separate bedroom and separate bathroom.
Yes, the hotel is centrally located in the heart of the city, accessible to the nearest train services and various public transportation as well as within walking distance to major shopping malls, dining and entertainment district.
A car fare from the airport to the hotel can range from MYR 80 - MYR 180 depending on the type of car service taken, whether it is a budget taxi to a blue limousine taxi.
Hope this clarifies!
Looking forward to welcoming you soon hopefully.
Best regards.
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Room Tips
"Stay higher up to save time due to the odd lift configuration"
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