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2017-12-24 2017-12-25
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    Grand Hyatt Kuala Lumpur

    12 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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    2017-12-24 2017-12-25
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     15 people are viewing this hotel
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    Traveller (2348)
    Room & Suite (847)
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sky lobby” (139 reviews)
    “jp teres” (67 reviews)
    “top floor” (159 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    5.0 Star Hotel
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,937)
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    1 - 5 of 2,390 reviews

    Reviewed 3 days ago

    This is a first class hotel and generally great service. When we arrived, the staff on the ground floor could check us in, so we didn't have to check in on the 37th floor sky lobby. Very warm and friendly. The room is nicely appointed...More

    Thank FatBoySlim69
    Hotel's Favourite
    Reviewed 21 September 2017

    I am a business traveler and staying at Grand Hyatt for past 60+ days. I have stayed across several hotel around the world and must say this is one of the best hotel I have stayed in. Location: Excellent location. 5 mins walk from Petronas...More

    2  Thank globalroadies
    Response from GHKualaLumpur, Director of Operations at Grand Hyatt Kuala LumpurResponded 26 September 2017

    Dear globalroadies, Congratulations on being our Globalist member and happy to hear you enjoyed the Suite upgrade. Your very kind endorsement made our day and indeed your great support is highly appreciated! Our colleagues are humbled and delighted too by your wonderful praise for them....More

    Reviewed 4 days ago

    Me and my boyfriend stayed in a club room with an amazing view of the Petronus Towers. The room was gorgeous, very clean and quiet. We also found out on the morning of our checkout that our flight back home to London had been cancelled...More

    Review collected in partnership with Hyatt Hotels
    1  Thank Claire W
    Reviewed 6 days ago

    Writing or reading a review is a tricky thing because both the reviewer and the reader relate the written experience to their expectations, which might be totally different. E.g. what is cheap to one might be expensive to another and vice-versa. The same applies virtually...More

    Thank Sa'd S
    Response from GHKualaLumpur, General Manager at Grand Hyatt Kuala LumpurResponded 5 days ago

    Dear Sa’d S, thank you for choosing to stay with us and we are most delighted that your overall stay had been a pleasant one. Indeed, our buffet breakfast at THIRTY8 and stunning views are much loved by all our guests. We certainly understand your...More

    Reviewed 1 week ago via mobile

    We arrived at hotel at 3:25pm after hours of driving. Tired & frustrated, we waited for hours before being given our room only at 4:15pm. Standard checkin for Grand Hyatt is 2pm, waited for 2hrs 15mins. We have a dinner at 6pm. Finally, we were...More

    Thank Esther N
    Response from GHKualaLumpur, General Manager at Grand Hyatt Kuala LumpurResponded 5 days ago

    Dear Esther N, we are very sorry to hear about the inconvenience that you had gone through and waited long due to unforeseen circumstances. We believe some of our senior members that met with the group organiser this morning to acknowledge the feedback given also...More

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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Spa
    • Hotel Amenities
    • Laundry Service
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Restaurant
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Price range
    • US$151 - US$275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Kuala Lumpur
    • #2 Family Hotel in Kuala Lumpur
    • #2 Business Hotel in Kuala Lumpur
    • #2 Romantic Hotel in Kuala Lumpur
    • #3 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 411
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Expedia, Travelocity, Hotels.com, Agoda, TripOnline SA, getaroom.com, Orbitz, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Grand Hyatt Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
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    Traveller (2348)
    Room & Suite (847)
    Dining (307)
    Pool & Beach (159)
    Hotel & Grounds (1231)
    Bathroom (151)
    Business Centre & Event Rooms (6)
    Family and Play Areas (1)
    Sponsored by:
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    Ask a question
    Questions & Answers
    19 November 2017|
    AnswerShow all 3 answers
    Response from GHKualaLumpur | Property representative |
    Hello sharonjoeashton! Sorry for the delay in responding back. Yes, children of all age are allowed at the Grand Club Lounge even during evening drinks and canape hour, as long you stay in a club or suite room that allows... More
    Nurul M
    19 November 2017|
    AnswerShow all 6 answers
    Response from GHKualaLumpur | Property representative |
    Hello Nurul M! Kindly be informed that the restaurant, THIRTY8 which serves buffet breakfast spread does not have an official halal-certified certification as the restaurant also serves alcohol. However, please rest assure... More
    16 November 2017|
    AnswerShow all 2 answers
    Response from GHKualaLumpur | Property representative |
    Hello mgnoht! From your question, that would be the hotel's Grand Suite which offers a circular marble bathtub in its generously spacious bathroom. You can certainly make a room booking via our official website directly and... More
    Room Tips
    "Request room on higher floors"
    Read review
    "Have a room away from construction site"
    Read review
    "Be sure to select a category with Tower View, it is definitely worth it"
    Read review
    "All rooms are good."
    Read review
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