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ibis Styles Kuala Lumpur Fraser Business Park

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ibis Styles Kuala Lumpur Fraser Business Park
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There are newer reviews for ibis Styles Kuala Lumpur Fraser Business Park
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Showing 845: English reviews
Reviewed 11 December 2016 via mobile

The room was clean, bed comfortable. Within walk to LRT, easy to find foods nearby. Good budget hotel. Always a fan of Ibis Style. Great value for the money! If the management might consider creating travel packages for guests convenience.

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Helpful?
Thank ibundaqu
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Ibudaqu, Thank you for your review. Delighted to read that you enjoyed your stay and like our comfort bed which is the signature of Ibis brand. Good point on the travel package which we will try to engage any potential travel agency to work with for our guests' convenience. Thank you for your loyalty and look forward for your...

Reviewed 22 November 2016

The Hotel room was well maintained, compact and good.. Perfect room for anyone who comes for a business trip.. It is very near to the LRT station.. the hotel provided free bus in the morning to the Petronas Towers and Suria KLCC.. the complementary breakfast had a decent spread.. Overall, Decent, Professional and no reason to say no..

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Helpful?
2Thank Saranya K
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Saranya K, Thank you for your review. Delighted to read you like our hotel rooms and breakfast provided. You are right, our hotel is an ideal choice not only for business travellers but also for free and easy leisure travellers considering the easy access via metro train and the complimentary shuttle as above mentioned. Hope to see you again...

Penang Island, Malaysia
Reviewed 20 November 2016

Although I spend 1 night in the hotel but the room is clean and comfortable. Room service is also very efficient. Breakfast is surprisingly good and they have quite a variety of food. Hotel's location is very strategic and LRT station adjoining to the hotel and they offer shuttle service to KLCC and Pavillion.

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Helpful?
2Thank apiyeoh
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Apiyeoh, Thank you for sharing your review. I am delighted to know you that like your hotel and had a pleasant stay with us. Yes, we have just introduced our new breakfast menu and concept and good to know you like it :=) Thank you for the good review and hope to see you again. Sincerely, General Manager

Singapore, Singapore
Reviewed 18 November 2016

Pleasant experience staying in Ibis Styles Fraser Business Park. Located adjacent to the Chan Sow Lin LRT, mobility is assured. However, the walk to hotel and exiting the hotel to the LRT is an exhausting experience as the Fraser Business Park escalators are not switched on (due to no business activity there). Uber and Grab transport trips are much cheaper...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Burhan1948
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Burhan1948, Thank you for your review. You had the valid points. We too are hoping that the escalator to LRT station is up and running but unfortunately it is not and beyond our control. On the other hand, glad you had a pleasant stay with us. Hope to see you again. Sincerely General Manager

Singapore, Singapore
Reviewed 17 November 2016

The room i stayed at was clean & comfy. I would have give higher rating but because 1) the reception desk understaffed and there was constantly a queue waiting. There was a guy who cut my queue but the staff still attended to his request to make payment, and 2) breakfast served not appetizing.

Review collected in partnership with Amoma.com
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Helpful?
1Thank Teong C
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Teong C, Thank you for your review. My sincere apologies for my team unable to apply the "first-come-first serve" rule although not all counters are manned to help our guests. Noted on your breakfast comment but for your information, we have just introduced new breakfast menu and concept. Hope you will find it interesting in your next visit. On...

Mumbai (Bombay), India
Reviewed 17 November 2016

Lets start with the good part: 1.Has a metro station just around the corner. Hence if you are willing to explore the city throgh local means of transport this is a good hotel to stay. Almost all the areas of KL are covered with metro and rail networks hence staying here makes it easy to travel. (Note: KL is a...

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1Thank vrish2014
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Vrish2014 Thank you for your review. Good to read you have break it down to positive and areas for improvement. Certainly, most are well aware that the adjacent malls is not functioning which a kind of beyond our control. Of course, there is public washroom available in malls but it is not well maintained due to unoccupied mall. As...

Reviewed 16 November 2016 via mobile

Bad attitude from front desk, room condition is old, parking is not even covered by hotel?? How can it be? Although this is a business trip for me, small tips for those who bringing family here, this is not the right place to be, is old and dirty,outside full of pub

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1Thank Opx O
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Opx O Thank you for sharing your review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures...

Patong, Thailand
Reviewed 15 November 2016

We'were stay there for 2 nights but firstly while we walk to front desk counter feel like we disturb staff during his working hours no first impression no any service mind this is not the way you treat your guest event duty manager when we at counter and asking for shuttle bus. breakfast should provide some ham or bacon or...

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Helpful?
1Thank Sirichai K
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Sirichai K, Thank you for sharing your review. My sincere apologies the level of service extended not up to your expectation. Yes, you are right, re-training program is needed. Rest assured we are continuously find ways to improve areas needed to meet our guests' satisfaction as a premium economy brand. Hope to serve you better in your next visit....

Mumbai (Bombay), India
Reviewed 14 November 2016

The hotel has good wifi, clean rooms. the buffet breakfast spread is awesome! however, the staff is rude and not welcoming. No room service Location is next to mono rail so approachable. The hotel has only one restaurant with not many options. But the surrounding has number of restaurants and shops. The bathrooms do not have locks. Overall, ok restaurant...

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Helpful?
1Thank Anu0609
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Anu0609, Thank you for your review. Your feedback is valuable to us. My sincere apologies for the inhospitality behaviour you have experienced with some of our team members which is not a norm level of service rendered. Will certainly address this. On the other hand, I am pleased to read that you are satisfied with our room and breakfast...

Reviewed 8 November 2016

stayed here for 4D 3N for conference. location wise: 1) just a breeze walk from Chan Sow Lin LRT station 2) 10mins to city centre by taxi or uber (without traffic jam) 3) there are numbers of restaurants nearby for u to choose from buffet breakfast: tasty and u have ample of choices, from western to oriental breakfast room: quite...

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1Thank Azmnu
ibisStylesKLFBP, General Manager at ibis Styles Kuala Lumpur Fraser Business Park, responded to this review

Dear Azmnu Thank you for sharing the positive reviews. Good to know you enjoyed your stay along with your conference at our hotel. Ibis, worldwide is an economy brand offer simple, modern design, clean and comfort room with breakfast and wifi provided. We hope we can do better on the parking but unfortunately the parking is managed by neighbour Metro...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The modern ibis Styles Kuala Lumpur Fraser Business Park is just 5 mins away from the vibrant Kuala Lumpur business and entertainment hub and 45 mins away from the KL International Airport. Located at the junction of Jalan Tun Razak and Jalan Loke Yew, the hotel is within 500m walking distance to Chan Sow Lin LRT Station via a shaded interlink bridge connected to the hotel's building. As an added value, the hotel provides FREE daily shuttle service to Suria KLCC & Pavilion Shopping Mall. The hotel offers 500 spacious rooms with day beds, sTREATs Restaurant serving Asian Modern cuisine, sTREATs Bar, interactive corner, kid's corner and gym. The guestrooms are well-equipped with 32-inch LCD TV, Wi-FI, safety deposit box, iPhone dock, working desk & chair, coffee & tea facilities, fridge, kettle, basic toiletries, hairdryer and international standard ibis Styles amenities. ... more   less 

Additional Information about ibis Styles Kuala Lumpur Fraser Business Park

Address: Kompleks Metro Pudu (Metro Mall) 1,Jalan Jalan Metro Pudu 2, Kuala Lumpur 55200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $35 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Kuala Lumpur Fraser Business Park 3*
Number of rooms: 500
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Hotel Style:
#27 Spa Hotel in Kuala Lumpur
#28 Best Value Hotel in Kuala Lumpur
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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