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Vivatel Kuala Lumpur

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Traveller (221)
Room & Suite (211)
Dining (43)
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Overview
  • Excellent21%
  • Very good44%
  • Average25%
  • Poor5%
  • Terrible5%
Travellers talk about
“shopping mall”(37 reviews)
“retro cafe”(7 reviews)
“lrt station”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Reviews (266)
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61
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All reviewsshopping mallretro cafelrt stationnice hoteloverhead bridgeroom designsliding doorbusiness triphotel is locatedair confront officenice stayearly checkbukit bintangfloorlinktaxi
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31 - 35 of 240 reviews
Reviewed 23 October 2016 via mobile

This hotel is an hour ride from the airport. It is attached to a mall with restaurants and supermarket. However, I am disappointed with the service for a 4-star hotel. We reserved for king size bed, and there were no king size bed but we...More

1  Thank Illusorydoll
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 29 October 2016

Dear lllusorydoll, Thank you for taking the time to share with us your experience at Vivatel KL. Please accept my sincere apology on your room shortfalls and the manner of our staff in handling your feedback. The incident must have been very unpleasant for you....More

Reviewed 24 September 2016 via mobile

This hotel is conveniently located right next to the Viva Home Mall. With direct access you do not have to leave the hotel to do your shopping and stay in the air conditioning. The rooms are functional and clean. No issues to report or stand...More

Thank wireless_in_CA
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 28 September 2016

Dear wireless_in_CA, Greetings from Vivatel KL! I am glad to hear that you have an overall positive stay and appreciate your compliments on the convenient location which provides you direct access to the shopping mall. Thank you for taking the time to share this review...More

Reviewed 7 September 2016

Hotel is between KL City and cheras, on the traffic jam highway. entering the carpark takes a little round about drive, don't believe the car park sign saying lower basement for saloon car only, it can fit velfire. Hotel is almost brand new, nice place,...More

Thank chephrenchua
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 14 September 2016

Dear Chephrenchua, Thank you for choosing Vivatel KL on your recent stay. We are extremely delighted to hear that your stay with us was overall positive. Once again, thank you and we cannot wait to welcome you back soon. Best regards, Nasir Ismail General Manager

Reviewed 2 September 2016

I have some event to attend and I was "forced" to choose this hotel as the rest of the hotel near to the event place are fully booked. It's a 4 star boutique hotel as per advertised. The location is strategic as it's in the...More

Thank AlKajai
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 8 September 2016

Dear Alkajai, Thank you for taking the time to share with us your experience at Vivatel KL. I am so happy that you have enjoyed your stay with us; that the location suits you which provides direct access to the shopping mall, the spa facilities...More

Reviewed 24 August 2016

Good services staff smiling and greeting. Very helpful bellman amir when my car stop front of hotel with assisting him bring along trolley. Check in very fast and simple. Mr Alex and Tan front desk are very good smile what a refresh you check in...More

Thank Kistrine
Response from Vivatel_KL, General Manager at Vivatel Kuala LumpurResponded 25 August 2016

Dear Kristine, Thank you for your nice feedback! I could not be happier to read that you had a pleasant stay with us and that our staff was able to delight you. Your compliments have been highlighted to Alex, Tan and Amir, they are our...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Details
Price range
US$44 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Spa Hotel in Kuala Lumpur
#59 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$44 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Spa Hotel in Kuala Lumpur
#59 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (221)
Room & Suite (211)
Dining (43)
Pool & Beach (38)
Amenities (91)
Business Centre & Event Rooms (1)
Questions & Answers
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chanss2017
27 April 2017|
Answer
Response from Prasad A | Reviewed this property |
i was using private one. so I did not checked..
0
Votes
MizziA
9 January 2015|
Answer
Response from Vivatel_KL | Property representative |
Hi Mizzia Thank you for your inquiry . Airport taxi will be available at Airport and is subject to midnight charges. The charges usually sum up to between RM 250 to 300. Hope to see you soon. At your service Ivy Leong
0
Votes
Room Tips
"Free upgrade and flexible late checkout and can book now pay later."
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"There are rooms with a view to the twin tower"
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"rooms are the higher floors offers good views of the main landmarks of downtown KL."
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"Do not choose a room that is facing the highway."
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