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2017-12-25 2017-12-26
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    Ascott Kuala Lumpur

    No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
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    2017-12-25 2017-12-26
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    Traveller (807)
    Room & Suite (434)
    Pool & Beach (85)
    • Excellent57%
    • Very good34%
    • Average6%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “petronas towers” (91 reviews)
    “sky lounge” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.5 Star Hotel
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    Dec 25Dec 26
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,179)
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    241 - 245 of 1,047 reviews

    Reviewed 3 February 2017 via mobile

    This is now our new KL home away from home. Very well appointed 1 bedroom apartment that is large enough for lengthy stays. 2 large TV's that both accept USB inputs to view your own programming. WIFI runs at 3mbps so quick enough for a...More

    Thank Athomeonthesea
    Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 9 February 2017

    Dear Pyromac, Thank you for your lovely review of our residence. The team is simply thrilled to know that you have had an enjoyable and comfortable stay with us in our well appointed and spacious apartments. It is truly heartening to know that we have...More

    Reviewed 31 January 2017

    Its a premium Residence compared to Other somerset.However breakfast needs to be improved and Halal.I prefer the breakfast in Somerset medini.Caterer Nusa &Khao did a good job as they dont crack under pressure.Their choices are really good .They served good Asian n Continental breakfast

    Review collected in partnership with this hotel
    1  Thank KhunAsrul
    Reviewed 30 January 2017

    Check-in was fast, room is clean and the amenities are great. Great location as is walking distance to KLCC mall and Aquarium. The restaurant on the first floor is also reasonably priced. Nothing much to complain and our one night stay is great.More

    Thank MingChoong
    Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 9 February 2017

    Dear Ming C, Thank you for your recent review. We are truly grateful for your kind compliments for our services and facilities. Feedback such as yours motivates us to continue striving to improve the stay experience of our residents. We sincerely hope to welcome you...More

    Reviewed 27 January 2017

    Stayed at the Ascott for 11 nights, but was hugely disappointed with the quality of maintenance and service. A/C not working well, Internet and bathroom flush also not working well. I really hope that Ascott will get its act together very soon. Unlikely I will...More

    Review collected in partnership with this hotel
    Thank Z3930MPsamira
    Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 7 February 2017

    Dear Z3930MPsamira, Thank you for sharing your stay experience with us. We sincerely apologise for the shortfalls in your apartment and regret we were unable to make your stay more comfortable. We have shared your feedback with our team and will ensure further measures are...More

    Reviewed 26 January 2017 via mobile

    We've been there a couple of times and everything was awesome with the exception of the staff . They were not as welcoming as they were during my first few visits. Theres no smile and greetings from them at all . I believe staff plays...More

    Thank sharifahnatasha
    Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 7 February 2017

    Dear sharifahnatasha, Thank you for your recent feedback on Tripadvisor. We are disheartened to know that there has been a decline from your previous stay experiences. We sincerely apologise for the staff service you encountered on your last stay and are working on providing further...More

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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$106 - US$244 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Kuala Lumpur
    • #11 Spa Hotel in Kuala Lumpur
    • #17 Business Hotel in Kuala Lumpur
    • #19 Luxury Hotel in Kuala Lumpur
    • #21 Romantic Hotel in Kuala Lumpur
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 221
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Ctrip TA, Priceline, Agoda, getaroom.com, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Ascott Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Ascott Kuala Lumpur Hotel Kuala Lumpur ,
    • Ascott Hotel Kuala Lumpur ,
    • Kuala Lumpur Ascott Hotel
    Add Photo Photos
    Traveller (807)
    Room & Suite (434)
    Pool & Beach (85)
    Dining (55)
    Hotel & Grounds (468)
    Bathroom (36)
    Business Centre & Event Rooms (7)
    Family and Play Areas (4)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Mdm J
    10 November 2017|
    Response from Noraisha23Zain | Reviewed this property |
    You may want to go direct to ASCOTT KL website they do provide few contact details.You may want to join the Online Membership they do have better rates as well.
    Kajó A
    10 August 2017|
    Response from ChennaiExplorer | Reviewed this property |
    We booked through Booking com and paid the entire amount on arrival. As far as I know if you have already paid the entire amount to expedia, you don't need to pay any further deposit. But please confirm your booking on... More
    4 August 2017|
    AnswerShow all 4 answers
    Response from kartono_huang | Reviewed this property |
    There re 2 bathrooms. One at each bedroom. Bathtub are provided at one of the bathroom. And both bathroom have shower. And also each got its own sink.. hope this info can help.
    Room Tips
    "We got room 701 for family of 8."
    Read review
    "Book a premier suite if you want to have a spacious balcony with an awesome view of the Petronas Towers."
    Read review
    "One bedroom apartment"
    Read review
    "Take rooms on a higher floor"
    Read review
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