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Ascott Kuala Lumpur

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Ascott Kuala Lumpur
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840 Reviews from our TripAdvisor Community

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Showing 759: English reviews
Montreal, Canada
Reviewed 31 August 2015

I could not believe what we got for the price we paid. The Ascott is perfect from top to bottom, we could've stayed there forever. The rooms are so spacious you feel like you are in a home, complete with a fully equipped kitchen, a large living room and bedroom, and a bathroom with 2 sinks, a bathtub and a...

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Helpful?
Thank NadiaStoti
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear NadiaStoti, Thank you for your lovely review and for choosing us as your home away from home. The team at Ascott Kuala Lumpur is delighted that we have not fallen short of your expectations and are most grateful for the perfect scores you have bestowed upon us. Receiving such positive feedback not only motivates us to achieve, but also...

Reviewed 29 August 2015 via mobile

The hotel is very well positioned near the Petronas towers. The rooms are spacious. The pool is positioned on the 22nd floor and is ok. The town is a little crowded but very beautiful and interesting places to see.

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Helpful?
Thank Mirel I
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear Mirel I, Thank you for taking the time to share your feedback with us. We are delighted that you have experienced a comfortable stay with us. We read with much pleasure that you have found the spaciousness of our apartments great and our central location in the city center beneficial for an enjoyable holiday. On behalf of the team...

Singapore
Reviewed 27 August 2015

First things first, located at the heart of the business district in KL, Ascott is a towering 33 storey building. It is basically serviced suits with complete options for cooking with authentic utensils. The rooms are well lit and smartly designed with the interior giving you a rich mood. The breakfast is an optional add-on that would cost around RM15...

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Helpful?
Thank vapa2015
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear vapa2015, Greetings from Ascott Kuala Lumpur! Thank you for your succinct and lovely description of our apartments, location and Continental breakfast spread. Your photos really do showcase the mood lighting in the apartments. We pride ourselves on both the facilities of our property, and the level of customer service that we provide at Ascott Kuala Lumpur. Thus, feedback such...

Pokolbin, Australia
Reviewed 23 August 2015

We stayed at the Ascott for 3 nights in July. 2 Adults and 2 Children. We were in a 2 bedroom apartment, which was so spacious. Large bedrooms, and bathrooms off each room. A lounge, kitchen and dining area. Great location across form the twin towers. A hop on hop off bus stop just across the road. Nice pool area...

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Helpful?
Thank bec168
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear bec168, Good day from the team at Ascott Kuala Lumpur! Thank you for your recent feedback on Tripadvisor. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve...

Marikina
Reviewed 20 August 2015 via mobile

This is a long overdue review that I never got to write previously. We went to celebrate our dad's 60th birthday last year. Hotel is very near the Twin Towers and is walking distance to many shopping areas. They also gave us a free room upgrade. Dad loved the place so much he left a handwritten note as a sign...

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Helpful?
Thank Michelle F
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear Michelle F, Thank you for choosing Ascott Kuala Lumpur as the destination for such an important occasion and for still keeping us in your thoughts! It is truly heartwarming to hear such lovely compliments and nothing gives us more pleasure than to hear our residents had an enjoyable stay. Feedback such as yours truly motivates us to strive harder...

Pullman, Washington
Reviewed 19 August 2015

I chose the Ascott due to its central location (just 5 minute walk from the KLCC) and the good price. The hotel seems to be 15 to 20 years old, but in good condition. The room was amazingly spacious, with a kitchenette, living room space and king bed. The hotel has a definite family-friendly feel to it, and not surprisingly...

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Helpful?
Thank 898MDG89
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear 898MDG89, Thank you for sharing your feedback on your stay experience at Ascott Kuala Lumpur. The team is delighted that you have experienced a comfortable and enjoyable stay with us. We read with much pleasure that you have found the quality of our apartments and facilities great. We are especially glad to hear your compliments of our newly refurbished...

Pakistan
Reviewed 18 August 2015 via mobile

One word to describe Ascott..Superb! We had a walk in reservation but the staff went out of their way to make it easy for us. Made us feel right at home. The 2 bed suite was ideal for our family of 5. Kids enjoyed the pool and Tujos the restuarant. The spa was amazing,fragrant aromas and ginger teas! Once you...

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Helpful?
Thank Shama K
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear Shama K, Greetings from Ascott Kuala Lumpur! Thank you for taking time to write this wonderful review and showering us with your many lovely compliments for our apartments, facilities and services. All of us are delighted that you had a memorable stay with us and that you and the kids were able to have a fun holiday. On behalf...

Singapore, Singapore
Reviewed 17 August 2015

I stayed at the Ascott KL (not the one at Sentral) in August 2015 for work. These are my observations: - The staff were courteous and more than helpful from the check-in process to the regular brief moments at the lobby and till check-out. - The hotel is located within walking distance from the KLCC and KL Convention Centre. The...

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Helpful?
Thank vincykei
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear kkkm2012, Greetings from Ascott Kuala Lumpur! We would like to express our heartfelt appreciation to you for writing such a detailed and lovely review on your recent stay with us, as our residents’ stay experience and satisfaction are very important to all of us. The team is truly very thankful and inspired by your compliments for our service. Your...

Muscat, Oman
Reviewed 9 August 2015

Check in was smooth & the 2 B/R aptmnt we had was uber-spacious. Personally enjoyed the balconies as it offered an opportunity to step out for fresh air. Housekeeping & general cleaniless was excellent. Nice layout. Nice swimming pool (decent length to exercise) - kids loved it! Great addition was the little convenient store downstairs for the little necessities. Unfortunately...

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Helpful?
Thank Naaman A
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear Naaman A, Greetings from Ascott Kuala Lumpur! Thank you for your feedback and for taking the time to share your stay experience on Tripadvisor. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our...

Singapore, Singapore
Reviewed 7 August 2015

This is the third time that my family has stayed in the Ascott, and t has never failed to impress me. The location just next to the KLCC is great with plenty of shopping places and good F & B outlets nearby. The rooms are extremely clean and the amenities more than adequate for the 7 of us. The beds...

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Helpful?
Thank patlee209
Rus_Ng, Resident Relations - Assistant Manager at Ascott Kuala Lumpur, responded to this review

Dear patlee209, Thank you for taking the time to share your stay experience on Tripadvisor. The team at Ascott Kuala Lumpur is delighted that you have experienced another comfortable and enjoyable stay with us. We read with much pleasure that you have found the quality of our apartments and amenities adequate for your family trip and that our central location...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Right in the heart of town and a stroll away from the world famous Petronas Twin Towers, Ascott Kuala Lumpur enjoys a prestigious address. The Suria KLCC Shopping Mall, ritzy restaurants and chic cafes are right at your doorstep. Let us lavish you with impeccable service and a suite of the finest facilities. ... more   less 

Additional Information about Ascott Kuala Lumpur

Address: The Ascott Kuala Lumpur No 9 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $120 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Kuala Lumpur 4.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Ascott Kuala Lumpur Hotel Kuala Lumpur
Ascott Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Hotel Style:
#8 Family Hotel in Kuala Lumpur
#9 Spa Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#17 Luxury Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Kuala Lumpur staff and other travellers.
16 questions
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1 month ago

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Questions? Get answers from Ascott Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pillows and bed , not that too comfortable. ”
 of 5 bubbles 527beeb, 1 Dec 2016 | Read review
“Stay elsewhere”
 of 5 bubbles BowdenD, 23 Nov 2016 | Read review
“all of the rooms are good!”
 of 5 bubbles ChengTheTraveler, 17 Nov 2016 | Read review
“Ask for extra pillows”
 of 5 bubbles taikuanl, 15 Nov 2016 | Read review
“Ask for a room up high for the view”
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 1
 of 5 bubbles huffthepuff, 13 Nov 2016 | Read review
5 of 5
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