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PARKROYAL Kuala Lumpur

2.2 km from Kuala Lumpur centre
  • Free Wifi
  • Free Parking
  • Pool
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Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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3,055 Reviews from our TripAdvisor Community

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Showing 2,721: English reviews
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Chichester, United Kingdom
Reviewed yesterday NEW

This is a great hotel. Well appointed and centrally located. The rooms were comfortable, clean rooms, with very comfortable beds. All fo the staff that I encountered were wonderful; helpful, polite, engaging and attentive. The breakfast was delicious. Warren Fernandez is a star and if you need to know anything about KL he is the man to ask. Well done...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank amax2017
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear amax2017, Thank you for the awesome review! We are happy to know that you had an excellent stay with us. I am definitely conveying these compliments to our team especially Warren. See you again in the near future! Mark Losi

London UK
Reviewed 2 days ago NEWvia mobile

Was pleasantly surprised with this place, we didn't pay much at all and only stayed one night but the staff were really friendly and the room was more than comfortable. We paid for breakfast the next morning which was very cheap and the selection was varied. Definitely recommend.

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Helpful?
Thank Mollymou
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Mollymou, Thanks for the fabulous review! We are happy to know that you had an wonderful stay with us. Hope to see you soon for another memorable hotel experience! Mark Losi

Singapore, Singapore
Reviewed 3 days ago NEW

Hotel was very well suited to the trip and I recommend the Orchid experience. The lounge facilities, including access to the pool and gym made for a very conducive experience and added value to the business trip. Networking in the evening and ease of access to the amenities, including a separate elevator for the first 6 floors made things flow...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
2Thank tim667
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear tim667, Thank you for your compliments and recommendation for our Orchid Club! I am happy to know that you had an wonderful time for this trip and I would share your feedback with the team as well. Kindly book with us again on the Orchid Club room for your return visit to have another memorable experience! Mark Losi

Sheffield, United Kingdom
Reviewed 4 days ago NEWvia mobile

A typical business hotel on the edge of one of the main shopping areas of KL. The area is busy with mainly young adults enjoying the malls and numerous eateries. We tried a few restaurants in the area and they were nothing special. The hotel lobby is pleasant, large with plenty of seating. Free wi-fi, a piano bar, gift shop,...

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Helpful?
2Thank Tommyteacake
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Tommyteacake, I appreciate your valuable time to share your experiences of PARKROYAL Kuala Lumpur. It is our pleasure to learn that you found many aspect of our hotel suitable to cater to your needs well. Hope to see you again when you come to Kuala Lumpur! Mark Losi

Glasgow, United Kingdom
Reviewed 4 days ago NEW

Had a 7 night stay at this hotel. Nothing else to say except fabulous. !!! We stayed in the Orchard Club, and the staff were amazing, especially Hani, Vee, Monica, Affir (apologies if spelt incorrectly) Rosie Mike, in fact everyone at the Orchard Club were fabulous, (sorry I have forgotten your names) nothing was too much trouble and the service...

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Helpful?
2Thank Foxangel69
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear Foxangel69, Thank you for the fabulous review! I am very happy to know that you were well taken care of by our associates in making your stay comfortable. I am definitely conveying your compliments to the team. We looking forward to seeing you soon! Mark Losi

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

After not really looking at our booking property we were pleasantly surprised we had booked this hotel rather than the sibling apartments which we had originally assumed it was. I don't think we paid much more than £30 each for a twin room. We stayed in the hotel for one night, bakfast wasn't included in our rate but we added...

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Helpful?
1Thank Charlotte H
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello Charlotte H, Thanks for the compliments and recommendation! We are happy to note that your stay had become a memorable one. We looking forward to welcoming you back whenever you are visiting Kuala Lumpur. See you soon! Mark Losi

London, United Kingdom
Reviewed 5 days ago NEW

Booked the suite. Room was clean but décor is a touch outdated. Air conditioning work well, though temperature varied between bedroom and the study. No issue with WiFi. Breakfast choice at level 6 lounge can be so much better, but we didn't try out the breakfast that they serve at lower ground floor as we were told they were supposed...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank edwardngsw
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Dear edwardngsw, Thank you for letting us know about your recent experiences. I am delighted to learn that you had a pleasant stay. We have taken note on your comments. I hope to welcome you back in the future for a better experience. Mark Losi

Reviewed 6 days ago NEWvia mobile

3d2n short stay with my family, we had 2 rooms, 704 & 711 (corner with bigger space), these are our thoughts for the hotel : The Good : (1) check in was fast & hotel staff try to accommodate my request to check in early and called to inform our rooms were ready by 12.30pm (2) rooms were clean, well-kept...

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Helpful?
2Thank Brenda O
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello Brenda O, Thanks for your detailed review! We are happy to read that you and your family had a wonderful time here. Your kind remarks have been shared with the team. We have also take note on the comments about the pillow and shower hose to work on it. We look forward to welcoming you back during your next...

Melbourne, Australia
Reviewed 6 days ago NEW

Great location for shoppers. Friendly staffs and services! The restaurants and foods were excellent! Highly recommended! To improve: information for tourists can be more noticeable, e.g. hop-on hop-off, GOKL... I did not know I can buy a hop-on hop-off in the hotel until I asked. And not much information about where are the bus stops when the tickets were purchased......

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank yongqingt
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello yongqingt, Thanks for sharing the review. We are glad to know that you had a pleasant stay with us by enjoying with our great location, people and food. We have taken note of your constructive comment on the tourists information for improvement. Look forward to seeing you again soon! Mark Losi

Egypt
Reviewed 6 days ago NEW

Very good HK team, clean rooms, a bit old but nice, location is amazing if you are looking for shopping as it's nearby many shopping malls, 10 minutes to the petronas tower, train access, one issue is the pool is very small

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Helpful?
1Thank midoasim
MarkLosi, General Manager at PARKROYAL Kuala Lumpur, responded to this review

Hello midoasim, We are happy that you liked our strategic location and that our team exceeded your expectations. We have taken note of your comments. See you soon for another memorable hotel experience! Mark Losi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $90 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Kuala Lumpur 4.5*
Number of rooms: 426
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Asiatravel.com Holdings, Travelocity and Hotels.com so you can book your PARKROYAL Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Hotel Style:
#17 Spa Hotel in Kuala Lumpur
#24 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#31 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Kuala Lumpur staff and other travellers.
41 questions
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Questions? Get answers from PARKROYAL Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor rooms are not sized properly”
 of 5 bubbles mazintia2017, 12 Feb 2017 | Read review
“Ask for a room high up if you want to avoid the road noise; which is not too excessive for the location.”
 of 5 bubbles stephenc63, 12 Feb 2017 | Read review
“I received complimentry upgrade to one of the Orchid Club Floors.”
 of 5 bubbles johnn776, 10 Feb 2017 | Read review
“Facing on city is not so good because is a bit noisy sometimes ”
 of 5 bubbles madelineleeengt, 7 Feb 2017 | Read review
“Deluxe room and family room ”
 of 5 bubbles 772tareqa, 5 Feb 2017 | Read review
5 of 5