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ParkRoyal Kuala Lumpur

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Traveller (1785)
Room & Suite (915)
Dining (152)
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Overview
  • Excellent38%
  • Very good45%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“orchid club”(221 reviews)
“park royal hotel”(68 reviews)
“bukit bintang”(324 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from ParkRoyal Kuala Lumpur
Special Offer: Free Room Upgrade
Hotel deals
Offers from ParkRoyal Kuala Lumpur
Special Offer: Free Room Upgrade
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,645)
There are newer reviews for ParkRoyal Kuala Lumpur
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Traveller rating
1,271
1,371
380
131
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1,271
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380
131
83
Show reviews that mention
All reviewsorchid clubpark royal hotelbukit bintangfamily suitesungei wangberjaya times squaredeluxe roommonorail stationexcellent locationwalking distancemajor shoppingstayed here for nightsbuffet breakfastcentral locationfood courtchinese restaurantgolden triangle
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1,131 - 1,135 of 3,236 reviews
Reviewed 17 September 2015

Although this hotel can live up to anyone's expectation as for quality of the services provided (lobby, hotel amenities, pool, gym, room service...), the room I stayed in was old and needed refurbishment (stained carpets and walls, worn out sockets...). Also the room was small...More

Thank Jan V
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 19 September 2015

Dear Jan V, Thank you for your feedback on Tripadvisor. I am delighted to learn that you enjoyed our great location. At the same time, I have also taken note of your feedback and I will be sure to share it with our Operation team...More

Reviewed 15 September 2015

This hotel was one of the better hotels we stayed at. Rooms are spacious bright and clean. The meals we received where on par with any good restaurant. The negatives were poor check-in and check-out procedure.More

Review collected in partnership with Pan Pacific Hotels Group
Thank lvross
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 22 September 2015

Dear lvross , Thank you for sharing your experiences with us here on Tripadvisor, I am delighted to learn that you overall had a pleasant stay. At the same time, rest assured your feedback with regards to the check in and check out procedure has...More

Reviewed 15 September 2015

It's wonderfull days when I stayed at Parkroyal KL. The Hotel location Very close to Sungai Wang Mall place that you can get malaysia souvenir ( quite cheap price), and many others good food court case and Mall at bukit bintang . The Hotel Is...More

Thank Achmad A
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 30 September 2015

Dear Achmad A, Thank you for taking the time to review about your recent experience at PARKROYAL Kuala Lumpur. We are glad to learn that you had an enjoyable stay and were satisfied with your overall hotel experience. We look forward to see you soon...More

Reviewed 15 September 2015

I booked this hotel for a few days on a B&B basis i wasn't expecting much I chose it because of its location based on my research, Location is amzing walking distance to a lot of city center attractions and being right next to a...More

Thank bo2bo2
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 29 September 2015

Dear bo2bo2, Thank you very much for your great review. We are delighted to hear that you enjoyed our great location and excellent service. My team and I certainly look forward to welcoming you back soon! Mark Losi

Reviewed 14 September 2015

We have stayed at another Parkroyal before and liked it so we thought this would be just as good in KL. The location is great as it is close to the monorail and short walking distance to shopping centres etc. We stayed in a superior...More

Thank s_tarrant
Response from MarkLosi, General Manager at ParkRoyal Kuala LumpurResponded 15 September 2015

Dear s_tarrant, Thank you for your feedback on Tripadvisor. We are sorry to learn about your less than satisfactory experience during your stay with us. Rest assured that your feedback has been discussed with the department head concern for appropriate action took place. I hope...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$75 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1785)
Room & Suite (915)
Dining (152)
Pool & Beach (103)
Amenities (32)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
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Naveenchhabria
8 January 2018|
AnswerShow all 4 answers
Response from tg0vender | Reviewed this property |
I have no idea what the exact length is but it is quite long and our feet did not stick out of the bed. The rooms are very nice and spacious and great beds to sleep on. We had no issues at all.
2
Votes
wakhida
26 December 2017|
AnswerShow all 8 answers
Response from Jeffrey Y | Reviewed this property |
Yes..the wifi is availble in the room as well as lobby area. Wifi speed is ok. Swimming pool is I think on the 6th floor together with a well equipped gym. KL is in the tropics. So it is either sunny 27 to 32 deg C or rainy.
1
Vote
EileenTan Y
8 December 2017|
AnswerShow all 3 answers
Response from DavidDundonald | Reviewed this property |
Didn't have a car
1
Vote
Room Tips
"Room looks tired."
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"Book the Orchid Club"
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"All room staff deserves tips.Something that one cannot deny."
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"orchid club rooms"
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