First ,the room is quite spacious and it is complete. There is already including the pillows. Room service is also good including the food. Food from the restaurant can be brought to your room. Note that this hotel have a pool that connected to the let meridian. Everything was good in many aspect until no faultless can be found. I was accessible to executive lounge, the place were very cozy and great. The hospitality is unpredictable. Shout out goes to AHMAD ZARIF , who always provided the high class services. He can even memorize my name and knows my fav drink when I'm entering the lounge without I'm asking from him. I was stayed for 5 days and 4 nights. Ahmad Zarif keep asking to check whether the room was okay , my stay at Hilton and every aspect. He was really professional. He also friendly and helps me to travel around the world. He even provide me the KUALA LUMPUR maps and interesting places to visit. That was pretty awesome. But I saw his name tag , he just part time? How the part time can provide the best service like him? He is truly germ that is driven with the Hilton standard. I really like the way that he mingle with the other guest. He made all the guest feels home and do feel the professional serviced by him. I gave this review because I can see how sincerely him with the guest. KEEP UP THE GREAT WORK OF YOU AHMAD ZARIF. If next visit , I will look on you first. Some of the downside, maybe the menu can be widen from any aspect. The choose of food is quite limited and only have 6 cycled as mentioned by Ahmad Zarif. But everything was superb. Hilton never made the guest feel unwelcomed.…
I would like to say this hotel is almost faultless. Superb and excellent service, great rooms , a shower that almost pins you to the floor and the best pillow I have ever had in my life. I was Fortunate enough to access the executive lounge and the staff there were very excellent. Kudos to ZARIF and PUTERI who always beings different from other. They were so friendly however the situation is chaos and full , but they were very professional handle the situation and always got time to check on us and having the conversation with us. I was really impressed how they can killing two birds with one stone. Even i cannot make it . ZARIF thank you for suggesting me the best moctails that he made and served to me. It was really good and really refreshing after landed from the plane. PUTERI what a nice and fast in doing my check in and thank you for the amenities that you offered to me and my wife. ZARIF AND PUTERI ARE THE truly DIAMOND in Hilton. THAT IS WHY HILTON DIFFERENT FROM OTHER HOTEL BECAUSE OF IT STAFF REALLY PROFESSIONAL. I wouldn’t come to other hotel if i visit KUALA LUMPUR MALAYSIA. HILTON WOULD BE MY FOREVER EVER AFTER CHOICES. See you again ZARIF AND PUTERI.…
Setting. was well laid out.Food was well distributed and very tasty.Attendants were alert and quick in serving.Music was very good .As this was a post nuptial function the serving of the wedding cake and related family cakes was well executed.Overall our choice of the Lobby Lounge for our function was well worth it and personalised even with En.AzmiKamal/EnKazi coming in personally to see that everything was in order.
Excellence Services with Excellence People. From Check in, Lounge team, Room Services App response and Flexibility on check out. Last one is Teh Tarik is great. Special Thanks to Wei Wen, Yukari and many more i am not sure about their name. Great Hotel via Great People. Will be back again.
Indeed luxury and a wonderful experience. Friendly staff. Hats off especially to : 1) Mohd Azmi - F&B Sales Team Leader 2) Ahbu - Outlet Manager 3) Sanjay - Assistant Manager 3) Pravin - F&B Attendant 4) Ramlah - F&B Attendant 5) Adani - F&B Attendant 6) Chef Gajen - Indian Cuisine 7) Chef Leo - Indian Cuisine 8 ) Chef Kumar - Western Cuisine 9) Chef Rasdan - Head Chef of Vasco 10 ) Poovaneswaran - Vasco F&B Attentdant Thank you for the hospitality in the restaurant. Hilton is definitley the luxury hotel to stay in! Worth every penny!
pleasant welcome great hospitality special treatment very kind, helpful staffs and services I can give 6star rating or more for their superb services, nice food Excellent room Special Delicious cake Special Thanks to 1) Mohd Azmi - F&B Sales Team Leader (The best one) 2) Ahbu - Outlet Manager 3) Sanjay - Assistant Manager 3) Pravin - F&B Attendant 4) Ramlah - F&B Attendant 5) Adani - F&B Attendant 6) Chef Gajen - Indian Cuisine 7) Chef Leo - Indian Cuisine 8 ) Chef Kumar - Western Cuisine 9) Chef Rasdan - Head Chef of Vasco 10 ) Poovaneswaran - Vasco F&B Attentdant
Stayed here for 3 days 2 nights had a wonderful time throughout our stay in hilton!! The salt water swimming pool is win, located side-to-side with le meridien pool where kids got to enjoy the slides and couple to relax in hot tub jacuzzi. All hilton staff made us feel at home, special shout out goes to ZARIF AND PUTERI. They took an extra mile taking care of everyone in the exec lounge by getting to know the guest preference and always on their toes delievering the best for us!! Love the ambiance for both work and leisure, as a couple we find this place is a germ to enjoy our coffee chat together with ZARIF AND PUTERI. Evening cocktails served was very excellent, we treasure every single bite served with warm welcoming smile from the attending staff - Zarif and Puteri. Thank you Hilton, looking forward to our next visit soon !…
I am speechless when first time i entered the exec lounge. The staff really welcoming us and we felt like back to our own home. Kudos to the great staff - Zarif and Puteri . They are really particular with us as muslim since they separated and gave us seat far from the place that serving alcohol. Zarif and puteri really give a top notch service to us. They even got time to mingle with us however the lounge situation is pretty busy. Their service is very fast and didnot wait for long. I really enjoy the food that we having there but maybe the menu can be widen in future. I really love hilton and will recommend to friends , family to visit here to feel the mesmerizing service from Zarif and Puteri. Hope to see you again Hilton😭
The food is great, the place is clean and neat, and the decor is amazing, the staff is very professional and responsive as well. The best thing is their desserts, various types of traditional kuehs and tarts. I like their churros the most. Definitely gonna go there again at a different occassion
A million thanks to the Hilton’s executive lounge staffs - Zarif, Puteri ,Halilah and the team for always receiving us with warm hospitality. Friendly , observant , helpful and understanding . When we visited in Jan and were asked how was the room- we told that our room’s curtains were faulty, a staff who attended to us in the lounge immediately took down our room’s number . And this time we intentionally chose the same room , curtains were good . This is the reason why we will always stay in Hilton whenever we land in KL . Kudos to the team !