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The Boulevard - A St Giles Hotel, Kuala Lumpur

Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
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Traveller (554)
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Panoramas (14)
Room & Suite (434)

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About

#79 of 503 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Located strategically in Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, the 390-room Boulevard Hotel is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is the popular Mid Valley Megamall and the upscale Gardens Mall, with over 630 retails, dining and entertainment outlets. The hotel offers a choice of rooms including Executive Rooms and Studio Suites with FREE WIFI - perfect for business or family getaways. A variety of gastronomic delights is available at the 24-hour Wild Rice Restaurant, whereas Flutes Living Room is the place to unwind and enjoy your favourite cocktail. For the health conscious, there is an outdoor swimming pool and a gymnasium.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Malay

Location

Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
The Boulevard - A St Giles Hotel, Kuala Lumpur
898Reviews17Q+A100Room tips
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Calwin Tan wrote a review Apr 10
Penang, Malaysia1 contribution
First stay here and this is one of the better experiences I've had. The rooms were clean and spacious, and the reception team provided great service and also were super helpful for any request. Overall, would recommend to anyone looking for accomodations near Mid Valley
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 1 week ago
Dear Mr Calwin Tan, Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your first stay at our hotel exceeded your expectations. Your recommendation means a lot to us and we look forward to welcoming you back for another delightful stay in the future. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curiosity33018222657 wrote a review Mar 2024
2 contributions
The Boulevard - A St Giles Hotel, Kuala Lumpur The hotel is conveniently located in a large shopping complex (Mid-Valley MegaMall) away from the Kuala Lumpur city and it has train connections. Everything in need can be found in the shopping complex. It is very relaxing hanging around the area. The hotel has installed a smart drinking water distribution system on each floor to replace the use of bottled water. I appreciate this environmentally friendly initiative. The hotel also has fixtures for re-fillable amenities. The rooms are spacious, tidy and clean. Staff there are very nice and friendly. The hotel suits my family needs.
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Date of stay: March 2024
Value
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded 3 weeks ago
Dear Curiosity33018222657, Thank you for sharing your positive experience with us. It's always our goal to provide a comfortable and convenient stay for all our guests, and we are glad to see that we have succeeded. It is also wonderful to hear that you appreciate our initiative to be more environmentally conscious. We take pride in our efforts to be more sustainable, and we hope that our guests can appreciate our efforts in making a difference for the future. Once again, thank you for sharing your feedback with us, and we hope that you will consider staying with us again in the future. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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khad h wrote a review Mar 2024
Kuala Ketil, Malaysia2 contributions
+1
Dear St Giles Team, I am writing to bring to your attention some concerns regarding my current stay at St Giles Boulevard. Upon check-in, I was disappointed by the lack of information regarding my benefits such as hi-tea or cocktails. Additionally, when I called the front desk to inquire about my access card not working on level 26, I was told to validate my card at the lobby. During this interaction, another staff member interrupted the conversation. Regarding breakfast, I understood that booking a room automatically includes breakfast for 2 people. However, due to accidentally booking a room for 1 person, I was informed at the restaurant that there would be an additional charge since my room is only entitled to 1 person. Checking the website later revealed that suite room rates remain the same whether booked for 1 or 2 people. In terms of the suite room itself, I observed issues with the water supply being yellowish and housekeeping neglecting to clean dirty marks on the bathtub since the first day. The electrical water jug was also dirty, and the weight scale was out of battery. Furthermore, there was no complimentary bar in the suite room during my stay. As a fan and loyal customer of St Giles, I am not satisfied with the arrangement and price I am paying for my current stay. I kindly request that you look into these matters and provide a suitable resolution. Despite these concerns, I have always enjoyed my stays at St Giles and hope to continue patronizing your establishment in the future.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded Mar 10, 2024
Dear Ms Khad Husin, Thank you for choosing St Giles Boulevard and for sharing your feedback. We are deeply sorry to hear that you had a disappointing stay and that you encountered several issues during your visit. We appreciate your honest comments and we take them very seriously. We will investigate the matters you raised and take the necessary actions to prevent them from happening again. We apologize for the inconvenience and frustration caused by the lack of information, the access card problem, the breakfast charge, the water quality and the housekeeping services. We understand how these issues affected your stay and we sincerely regret that we did not meet your expectations. As a fan and loyal customer of St Giles, you deserve the best service and quality from us and we failed to deliver that. We value your loyalty and your satisfaction. We hope you will give us another chance to serve you better and to restore your trust in our hotel. Please accept our sincere apologies and our best wishes. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ong S wrote a review Mar 2024
1 contribution1 helpful vote
The location is good and convenient is next to mid valley mall .The receptionist Zafri is nice and friendly, and the room was comfortable and clean. The hotel breakfast buffet is not bad. I was so enjoyed, so next time when I come to KL again I will come back here .
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded Mar 5, 2024
Dear 234ongs, We’re so pleased to hear that you enjoyed your stay with us. Your enjoyment is our top priority, and we’re thrilled that you’re planning to return on your next trip to KL. We can’t wait to welcome you back! Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryl_Ariella wrote a review Feb 2024
Singapore, Singapore14 contributions5 helpful votes
Location was good with big mall. And has public transport available. I was greeted by cheerful and friendly Nasuha. She brighten my day with her smile and she even offer me an upgrade. I was grateful. Beside Nasuha, the security, in-house dining and housekeeping were all friendly and helpful. However just a note that I think can be improve is housekeeping end, first day they forget to put a new bathroom mat after removing the wet one, forget to clear the ice bucket. The second day they forget the room service items to clear on the table. The rest of the room was done nicely. Also no hot water boiler in the room.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded Feb 27, 2024
Dear Ryl_Ariella, Thank you for sharing your feedback with us. We are thrilled to hear that you had a good stay at our hotel. We are especially proud of Nasuha, who brightened your day with her smile and service. We will be sure to pass along your compliments to her and the rest of our team. We also appreciate your constructive comments regarding the housekeeping and the hot water boiler. We apologize for any inconvenience or discomfort you experienced during your stay. We will work hard to improve our standards and ensure that these issues do not happen again. We value your business and your satisfaction. We hope to welcome you back soon at our hotel. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Azni Suhana wrote a review Feb 2024
Kuantan, Malaysia63 contributions8 helpful votes
+1
Overall, I had a great experience. The staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and comfortable. It just a walking distance to the mall. Variety of choices gor breakfast buffet. Don’t forget go endorse you TNG card before exit the parking.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Endorse tounch n go before exit. Parking at level 2 to easily access the hotel entrance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded Feb 27, 2024
Dear Ms Azni_Suhana, Thank you for your kind words and wonderful review. We are delighted to hear that you had a great experience at our hotel. We appreciate your feedback and your endorsement. We hope to see you again soon. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lyn C wrote a review Feb 2024
7 contributions1 helpful vote
This hotel is very very shady about parking! They never print instruction about needing to validate parking EACH time you leave the premise. We got our touch n go card validated during check in and was told parking is good. But, during check out, our parking fee came up to RM90! We went back to the hotel to enquire this, then only we were told it has to be validated every time we leave the hotel. They were very nonchalant and didn’t make any attempt to do anything to fix this. We had a pleasant stay here for 3 nights and hoped to come back. Now, I’ll make sure everyone who is considering this hotel knows how shady the management is.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Avoid at all costs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded Feb 20, 2024
Dear Lyn C, Thank you for sharing your feedback with us. We apologize for the confusion and inconvenience caused by the parking validation policy. We understand how disappointing it must have been to pay such a high fee after enjoying your stay with us. We will review our communication and signage to make sure our guests are well-informed of the parking rules. We appreciate your business and hope you will give us another chance to serve you better in the future. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nassaruddin wrote a review Feb 2024
Kota Kinabalu, Malaysia1 contribution
The receptionist, Mr Zafri was very warm & friendly during my arrival. Swift & fast check in. Nice hotel room ambient & good breakfast. Really enjoy my stay here & becoming my favourite stay whenever I come to KL. Keep up the good service & warm environment.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded Feb 20, 2024
Dear Anassar1982, Thank you so much for your kind words. We're thrilled to hear that Mr. Zafri made a positive impression during your arrival experience. We are truly honored to be considered your favorite stay in KL, and we are committed to continuing to provide top-notch service and a warm environment for all our guests. We look forward to welcoming you back on your next visit to Kuala Lumpur. Thank you for making us a part of your travel experience. Sincerely, Management Team of St. Giles Boulevard Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cristina F wrote a review Feb 2024
1 contribution
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever hats off to suganthi and zafri really kind and willing to attend any requests. Lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded Feb 13, 2024
Dear cristinakF6277XA, Thank you for sharing your positive review of your stay at St. Giles Boulevard. We are happy to hear that you had an enjoyable experience and we appreciate your kind words about Suganthi and Zafri. We are honored to have made such a great impression on you and we look forward to having you back for a longer visit in the future. Sincerely, The Management Team - St. Giles Boulevard Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yann W wrote a review Jan 2024
1 contribution
Fast check in. The staff (En Zafri) attention to detail and genuine concern for guest satisfaction added a personal touch that significantly enhanced my overall experience at the hotel. Will definitely come back again as the location is in the heart of KL/PJ. Value of money.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from St Giles Boulevard Kuala Lumpur, Other at The Boulevard - A St Giles Hotel, Kuala Lumpur
Responded Feb 4, 2024
Dear 810yannw, Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay. We are especially glad that En Zafri made a good impression on you and enhanced your experience. We will be sure to share your compliments with him and the rest of our team. We look forward to welcoming you back again soon and providing you with another memorable stay. Sincerely, The Management Team - St. Giles Boulevard Kuala Lumpur
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$81 - C$102 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boulevard kuala lumpur, kuala lumpur boulevard hotel, boulevard hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
390
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Boulevard - A St Giles Hotel, Kuala Lumpur - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Boulevard - A St Giles Hotel, Kuala Lumpur
Which popular attractions are close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Nearby attractions include Mid Valley Megamall (0.2 km), The Gardens Mall (0.2 km), and Jurassica (0.1 km).
What are some of the property amenities at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Conveniently located restaurants include Tokyo Secret, Antipodean Mid Valley, and Din Tai Fung at The Gardens Mall.
Are there opportunities to exercise at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Boulevard - A St Giles Hotel, Kuala Lumpur have airport transportation?
Yes, The Boulevard - A St Giles Hotel, Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Boulevard - A St Giles Hotel, Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does The Boulevard - A St Giles Hotel, Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Boulevard - A St Giles Hotel, Kuala Lumpur?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to The Boulevard - A St Giles Hotel, Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (3.6 km), Rumah Penghulu Abu Seman (5.5 km), and Istana Negara (4.4 km).