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Hotel Novotel Kuala Lumpur City Centre

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Hotel Novotel Kuala Lumpur City Centre
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3,505 Reviews from our TripAdvisor Community

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Showing 2,943: English reviews
Reviewed 2 days ago NEW

Stayed for 6 nights, primarily for shopping and good access to the Pavilion. Breakfast was very good. The beds are below average. Had leak in the bathroom, staff promptly responded and changed our room. Used gym and pool which were good. Would recommend for the location and was good value for money.

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Helpful?
Thank Marc D
Rio de Janeiro, RJ
Reviewed 3 days ago NEW

I stayed for 2 days. Nice staff. Clean rooms. Good price. Excelent location. I stayed with my family. Everyone in the hotel was nice to us. Breakfast excelent. My room was an executive room. Very clean

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Fernando A
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Mr Fernando A, Thank you so much for the amazing feedback. It was our pleasure having you and your family with us those 2 days and we are looking forward to having you visit us again soon. Best wishes, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

Sydney, Australia
Reviewed 4 days ago NEW

When we checked in bathtub didn't clean it proprely (body fat around bathtub). Although bathroom too old but a lot of mould everywhere in bathroom noone clean it. Noone replace toilet roll ( almost finish) when service ( clean ) room.

Review collected in partnership with Accorhotels.com
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Thank endanglukmansantosot
perth
Reviewed 4 days ago NEW

I rented a car from Europcar so I did not needed any taxi 's I arrived at the hotel and was greeted and directed to the car park When I arrived in the lobby I was taken to my room after I had a welcom drink, the room had a large double bed and wash very clean after we rested...

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Helpful?
Thank traveler-perth
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Sir / Madam, Thank you for sharing your valuable feedback with us. We really appreciate your loyalty and support and we hope to see you again. Best wishes the team at Novotel Kuala Lumpur City Center. Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

Brunei
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Fab M
Perth, Australia
Reviewed 6 days ago NEW

Novotel Hotel is in a great location next to the Pavillion Plaza, an older Hotel but rooms are bignand very clean. We celebrated New Years Buffet which was exellent also entertainment. Found all the Staff very friendly and helpful especially Kusma, Zhakir, Fairuz, Andy, Goh Ching Sing, they made usfeel we were at home from home will be staying there...

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Helpful?
Thank albertbillli
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Mr Albert Billi, Thank you so much for the glowing review! It was our pleasure to do what we can to make you feel “home away from home” while in Novotel Kuala Lumpur. Glad to hear it was a real value to stay here as we have everything you may need in one location! My team are thrilled by...

Jakarta, Indonesia
Reviewed 1 week ago

This was our second stay in this hotel this year. We had booked the executive room and were given room in 27th floor. We found the executive lounge very convenient for breakfast and evening high tea. The lounge staff were very friendly and attentive. The hotel Chef Mr. Saravana went out of way to provide us vegetarian breakfast.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Bala T
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Mr Bala T, Appreciate your support and we look forward to having you back with us on your next trip to Kuala Lumpur. Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

Jakarta, Indonesia
Reviewed 1 week ago via mobile

We stayed at the Novotel KLCC for a day only. They have great location close to Pavilion and Twin Tower. Everyone that i came in contact with was friendly from front desk to concierge team especially for Mr.Jesfer who was very helpful !

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Helpful?
Thank AlisyaNatasha
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Ms Alisya Natasha, Thank you so much for the kind and generous comments, we are humbled by your tribute to the service staff, positive reviews like yours are what keeps everyone in the team going. Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

Sydney, Australia
Reviewed 1 week ago

Firstly staff generally were very helpful, friendly and professional. They realize they are in an aging hotel and try to make your stay as comfortable as possible. Breakfast was adequate, qym not bad for hotel, check in and out quick and efficient, hotel management engaging and attentive. Asked to change rooms on one occasion due to noisy neighbors and request...

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Thank David S
Manado, Indonesia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank rudyg412
NovotelKLCC, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Kuala Lumpur City Centre is a 4 star hotel in the centre of Kuala Lumpur. Ideal for a business trip or holiday, the hotel is strategically located within walking distance of the KL Convention Centre and major shopping malls. With 295 rooms, an executive floor and conference facilities, this is the perfect place to stay. Drinks are served until late in our bar, while our two restaurants offer a tempting range of cuisines. The hotel also boasts a fitness centre, spa and outdoor swimming pool. ... more   less 

Additional Information about Hotel Novotel Kuala Lumpur City Centre

Address: 2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $75 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Kuala Lumpur City Centre 4*
Number of rooms: 295
Reservation Options:
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Also Known As:
Novotel Kuala Lumpur
Accor Kuala Lumpur
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kl
Hotel Style:
#29 Spa Hotel in Kuala Lumpur
#54 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Kuala Lumpur City Centre staff and other travellers.
22 questions
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Questions? Get answers from Hotel Novotel Kuala Lumpur City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor is excellent”
 of 5 bubbles traveler-perth, 20 Jan 2017 | Read review
“Ask for corner room - bigger, quieter”
 of 5 bubbles davidsR7537KH, 15 Jan 2017 | Read review
“Just get a simple standard room. ”
 of 5 bubbles dinque, 5 Jan 2017 | Read review
“Make sure you check the bed sheet and towel are clean when you enter the room for the first time”
 of 5 bubbles ruvruv, 3 Jan 2017 | Read review
“premier room on quieter floors.”
 of 5 bubbles DayBec, 2 Jan 2017 | Read review
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