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Hotel Novotel Kuala Lumpur City Centre

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Hotel Novotel Kuala Lumpur City Centre
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3,559 Reviews from our TripAdvisor Community

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Showing 2,982: English reviews
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Riga, Latvia
Reviewed yesterday NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ingunal2017
Reading, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Very good located hotel. It may not seen that way when first get there but it is close to a lot of very good restaurant's and night life. The elevated walkway next to the hotel will take you one way to a huge shopping mall with many good bars and place to eat and in the other direction to the...

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Helpful?
Thank tmbobSlough
About Hotel's Favourite Review
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear tmbobSlough, Thank you so much for your amazing review regarding your stay at the Novotel Kuala Lumpur City Centre recently. We are delighted to know that you had an excellent stay and enjoyed your visit at our hotel. We are humbled by your 100% tribute to the service and location. It is always encouraging to learn that guests are...

United Kingdom
Reviewed 2 days ago NEW

Hotel is located right in the middle of the city centre with easy access to the key areas of the city, such as Pavillion Shopping Centre, the skywalk, etc. The hotel, however, seems a bit dated. Rooms are well appointed but are missing a touch of modernity, when compared to other Novotels in the region. Breakfast was not a very...

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Helpful?
Thank Victor R
Gold Coast
Reviewed 6 days ago NEW

We use this Hotel when stopping for a few nights in KL because of it's position to the markets, shopping centre etc. The staff are always friendly and helpful. Rooms spotlessly clean and smell fresh. Breakfast is very good but we really do not eat at the Hotel as we love the cafes and restaurants in the surrounding street.

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1Thank 275DianneB
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear 275DianneB, Thank you for your feedback, we truly appreciate your support. We're happy to know that your enjoyed stay here and we are humbled by your comments on our best asset - the staff. Too bad that you didn't get to try out some of our breakfast menu. Our F&B team is working towards improving the breakfast selection in...

Quezon City
Reviewed 1 week ago NEW

We had a nice comfortable stay at Novotel Kuala Lumpur. Love that an Executive Twin Room with breakfast buffet costs below US$100 per night. The room is clean, spacious, and comfortable. There's free wifi too. Breakfast selection is pretty nice. Location is great. The hotel is within walking distance of several malls like Star Hill, Pavilion, and Suria KLCC.

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Helpful?
Thank Animetric
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Animetric, Thank you so much for your awesome ratings and reviews. It's great to know that enjoyed your stay here and we are humbled by your glowing comments. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Susan Anthony General Manager Novotel Kuala Lumpur City Centre

Reviewed 1 week ago via mobile

One night stay in this prime location Hotel is a good night stay. In the middle of a famous night market and foodie heaven "Bukit Bintang" and a famous Twin Tower KLCC will be your extra walkby area. The exterior, corridor and room were consider a bit old but it was still convinient. The aminities are never disappointed me. I...

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Helpful?
Thank Sandi A
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Sandi A, Good day and greetings from Novotel Kuala Lumpur City Centre. Thank you for your great feedback and reviews. We very much appreciate your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback. We really appreciate your loyalty and support, thus making us work harder to serve our guest better. It's...

Adelaide
Reviewed 1 week ago

My wife and I stayed just one night en route from Australia to Penang As a Platinum Accor member we were given an upgrade to a lovely room and had access to the small member lounge for cocktails, snacks and breakfast The hotel is located close to many attractions including the Petronas Towers and they can arrange transport from the...

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Helpful?
Thank ozvpm_andy
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear ozvpm_andy, Good day and greetings from Novotel Kuala Lumpur City Centre. We very much appreciate your comments regarding your stay at the Novotel Kuala Lumpur City Centre recently. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as...

Napier, New Zealand
Reviewed 2 weeks ago

Superb location - very close to Bukit Bintang and short walk to KLCC/Petronas. Easy access on monorail. Excellent gym and pool. Rooms are nice, quiet, and relaxing, but could maybe do with a bathroom renovation (shower over bath is a bit old-hat). Breakfast is good. A very inexpensive Novotel - great value for money. 2nd time I've stayed - will...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 84allanb
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Sir/Madam, Such an amazing reviews and thank you for your great feedback on TripAdvisor. We are humbled by your tribute to the service and location of Novotel Kuala Lumpur. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Your pointers on...

singapore
Reviewed 2 weeks ago

My last visit here was sept 2014 cons: - need to re-login wifi password daily - no bfast included in rate - hot water turned knob to max, for lukewarm water - average front desk staff, slow check in and no one offer luggage assistance - bed was joined together, can feel the gap in between - toilet bowl flush...

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Helpful?
Thank KelvinSoh
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Kelvin Soh, Thank you for your honest review. We had taken all your points raised seriously and reviewed them ensuring action been taken immediately. In addition the staff members at front office has been briefed and retrained to prevent any delay during the check in or check out process. We understand that some of the fittings at out hotel...

Melbourne, Australiia
Reviewed 2 weeks ago

The Hotel is located near many kinds of entertainment in the city. Yet, there is still some level of quietness at night. The breakfast was great. The tastiest nasi goreng I ever tasted from a hotel. It is easy to get around as well.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank yunakadarisman14
NOVOTELKL, General Manager at Hotel Novotel Kuala Lumpur City Centre, responded to this review

Dear Sir, We very much appreciate your comments regarding your recent stay at the Novotel Kuala Lumpur City Centre. Knowing that you enjoyed a comfortable stay with us is very rewarding. I will share your comments with our F&B team and I am sure that this feedback will serve as an encouragement to all of our team to strive to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
The Square
The Square
Cuisines: Chinese, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Kuala Lumpur City Centre is a 4 star hotel in the centre of Kuala Lumpur. Ideal for a business trip or holiday, the hotel is strategically located within walking distance of the KL Convention Centre and major shopping malls. With 295 rooms, an executive floor and conference facilities, this is the perfect place to stay. Drinks are served until late in our bar, while our two restaurants offer a tempting range of cuisines. The hotel also boasts a fitness centre, spa and outdoor swimming pool. ... more   less 

Additional Information about Hotel Novotel Kuala Lumpur City Centre

Address: 2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $72 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Novotel Kuala Lumpur City Centre 4*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com and ACCOR so you can book your Hotel Novotel Kuala Lumpur City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Kuala Lumpur
Accor Kuala Lumpur
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kl
Hotel Style:
#29 Spa Hotel in Kuala Lumpur
#53 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Kuala Lumpur City Centre staff and other travellers.
24 questions
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Questions? Get answers from Hotel Novotel Kuala Lumpur City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor are better for views”
 of 5 bubbles tmbobSlough, 12 Mar 2017 | Read review
“Rooms away from the elevator and facing Pavilion is better.”
 of 5 bubbles 687alvinl, 12 Feb 2017 | Read review
“Stay only if you need to get closer to Pavilion.”
 of 5 bubbles HappyWindHappy, 2 Feb 2017 | Read review
“Until it is refurbished I feel all rooms will be the same”
 of 5 bubbles annington, 30 Jan 2017 | Read review
“quiet: corner room, non connecting, higher floor (lounge room)”
 of 5 bubbles Strattybird, 24 Jan 2017 | Read review
5 of 5