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Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

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84 Jalan Raja Chulan, Kuala Lumpur 50450 Malaysia
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Traveller (801)
Room & Suite (234)
Dining (97)

About

#62 of 768 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Kuala Lumpur City Centre!An IHG hotel in the Kuala Lumpur's Golden Triangle. A business district, lifestyle, dining and entertainment hub. Located in Jalan Raja Chulan, 3-minute walk from Raja Chulan Monorail Station and a 7-minute from Bukit Bintang MRT Station.Accessibility to all attractions including Petronas Twin Towers, KL Tower, Sky Deck, Kuala Lumpur Convention Centre (KLCC), Petrosains, Aquaria KLCC, Petaling Street, Central Market, and Perdana Botanical Gardens.Explore Bukit Bintang shopping paradise such as Pavilion KL, Suria KLCC, Berjaya Times Square, Avenue K, Lot 10, Fahrenheit 88, and Sungei Wang Plaza. Enjoy the nightlife at Suzie Wong, Beer Bank or Changkat Bukit Bintang and try a local food at Jalan Alor.Wake up with our Power Shower after a good sleep with high-quality bedding and choice of soft or firm pillows, with option of rooms with sofa-bed or sofa-mattress that comfortably accommodate up to three guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling
Hiking
Kids stay free
Babysitting
Valet parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Snack bar
Wine / champagne
Vending machine
Evening entertainment
Karaoke
Walking tours
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Chinese, Hindi, Indonesian and 5 more

Location

100Great for walkers
Grade: 100 out of 100
282Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
966Reviews53Q+A100Room tips
Traveller rating
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Raj wrote a review Jan. 2023
1 contribution
Good service from front desk. Buffet was nice. Security service was good. Room cleaniness awesome. Very much satisfied. Room view 🙂 nice. Hotel facility was excellent and the location is closed to city centre.Thanks again..
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded 1 week ago
Dear Rajanessh, Greetings from Holiday Inn Express Kuala Lumpur City Centre. Thank you for choosing us as your preferred stay and we are delighted to hear you had a wonderful stay. We can’t wait to have you here again upon your next vacation. Thank you and stay safe. Warm regards, Damian de Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
indramich wrote a review Jan. 2023
Singapore, Singapore47 contributions38 helpful votes
This hotel has been better days Good points The well located near the monorail station ,this in-turn easy from KL Central station Comfortable bed and clean fresh bed sheets Bad points The room is not clean ,The carpet was old , scraps on it .It needs a good vacuum The bathrooms reminded me of a prefabricated mobile cubicle ,small small ,a tight squeeze Only had soap cum shampoo dispenser and a box of tissue nothing else. Thin towels are old and felt clean Its fine if you are man but for ladies its not . Breakfast A decent selection for every type of clients a bit of everything ITs a nightmare that so many ppl at the same time handling food with standing side by side . Everyone touching the same spoons to take food. ITs has the slowest lifts IT would be safer for the hotel to provide disposal gloves to use to handle the spoons to take the food. The sanitiser bottles are empty wherever I don't think I will stay here again . It was little stressful The front office staff were helpful .
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded 4 weeks ago
Dear indramich, Greetings from Holiday Inn Express Kuala Lumpur City Centre. We thank you for choosing us as your stay here at the heart of Kuala Lumpur. We are glad our front desk team were able to assists you on your needs during your stay. We appreciate you sharing your feedback about you stay experience and we do apologize that some of our services and facilities were not up to your expectations. We are working on resolving this and spoken to our internal kitchen and housekeeping team as well to ensure our customers do not face anything of similar. ¬ We do hope to see you again upon your future visits to Kuala Lumpur. Warm regards, Damian de Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelBoy wrote a review Jan. 2023
Melbourne, Australia49 contributions53 helpful votes
Average hotel with decent service. This is an express hotel, so worth it if you need a place to stay for a couple of nights where you are going to be out most of the time and only need a place to stay the night. The rooms are small, but the location of the hotel is perfect as it's easy to get around KLCC.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded 4 weeks ago
Dear Suren S, Greetings from Holiday Inn Express Kuala Lumpur City Centre. We thank you for choosing us as your stay during your visit to Kuala Lumpur. Situated in the Golden Triangle area, we have easy access to the public transportations, Pavilion Shopping Mall Bukit Bintang and walking distance to some of the local tourist attractions. We look forward to seeing you again in the future. Warm regards, Damian de Costa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sameera Wanninayake wrote a review Jan. 2023
Colombo, Sri Lanka963 contributions61 helpful votes
+1
It was a nice stay. I came as a solo traveler. Check-in was easy and quick. Room was clean and comfortable. Room was nice arrange and bed was comfortable. Staff was willing to help and everyday clean the room nicely. Breakfast buffet was full with good spread. Hotel situated in a central location and can walk to most of the attractions and shopping malls.As well as it's very near to the Raja Chulan railway station. There are some grocery shops and food options near to the hotel. It was a wonderful stay.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded 4 weeks ago
Dear DAYAFTERSACHI, Greetings from Holiday Inn Express Kuala Lumpur City Centre. We are delighted to hear that you had a comfortable stay. Located in the Golden Triangle area, our hotel has easy access to nearby public transports, Pavilion Shopping Mall Bukit Bintang and walking distance to some of the tourist attractions. We look forward to having you here again in the coming future. Warm regards, Damian de Costa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wiba wrote a review Dec. 2022
Makassar, Indonesia49 contributions13 helpful votes
Great stay, clean room good bfast. Near by shopping mall. 2 night stay, staff friendly, helpfull. Stay at 19 floor, easy access 4 elevator, not waiting to long. For sure we will back again. Saddly 2 nd night our key doesnt work but security staff with courteous help us re program the key. Bravo
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: High floor would be nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded Dec. 19, 2022
Dear wiba_wbs, Greetings from Holiday Inn Express Kuala Lumpur City Centre. We thank you for choosing us as your stay during your visit to the heart of Kuala Lumpur. We’re glad that our staffs and security staff were able to assists you on your needs and ease out the key card issue. It made us happy that you had a wonderful stay with us and looking forward for your next visit. Warm regards, Damian de Costa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Freedom25695001187 wrote a review Nov. 2022
Clean and nice hotel.Good location as within walking distance to many interesting spot such as pavilion. standard room quite small which i think suitable for 1 adult only.not much varieties for breakfast menu and repeative.npt attractive menu for vegetarian corner.overall, diffinetly will come back.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded Dec. 13, 2022
Dear Freedom25695001187, Greetings from Holiday Inn Express Kuala Lumpur City Centre. We are grateful that we have made your stay a comfortable one. We hope to see you again in your future visits to Kuala Lumpur. Warm regards, Damian de Costa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pradipta S wrote a review Nov. 2022
Singapore, Singapore56 contributions62 helpful votes
Helpful staff, excellent service. 1. Once I came back home and noticed that the housekeeping forgot to provide towels in the room. I told the front desk people, they sent towels to the room in 5 minutes. 2 Once we bought food from outside but forgot to bring spoon/fork from the restaurant. I requested the front desk staff for those. They gave me a set right away. Again very helpful. Also, the hotel serve good breakfast.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded Dec. 13, 2022
Dear Pradipta S, Greetings from Holiday Inn Express Kuala Lumpur City Centre. We are pleased to hear that your stay went smoothly with the help of our hotel team. We hope we have made your stay a wonderful one. Thank you and hope to see you again in the future. Warm regards, Damian de Costa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamed Ahmed wrote a review Nov. 2022
Khartoum, Sudan122 contributions77 helpful votes
+1
Quite, comfy, and great location. I understand that this is - so called - express hotel or smart stay hotel, but still handling my own luggages are not so smart, its not an extra to just cancel it for smart stay or express hotel. That is a mandatory service and should be provided to guests regardless of hotel or stay type, especially with the front desk being on the 1st floor. Breakfast options are very limited, with no egg station!! I end up having only chicken sausages for breakfast for 5 days. They say it’s a free breakfast hotel, but still they could make it better without breaking their bank. Some times I experienced issues with the internet, but nothing serious. Checking in/out was really smooth. The room, loved it. Overall it was okay. would I come again? Maybe.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded Dec. 8, 2022
Hello J_mohamed144, Thanks for sharing feedback about your stay with us. We're committed to providing you with the best overall experience. However, I am sorry for what happened during your stay. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nattawut R wrote a review Nov. 2022
Bangkok, Thailand
The location of the hotel is very good, you can walk to night market, pavilion, klcc, within 15 minutes. The room was great, soft bed, soft pillows, good breakfast. The employee named Rubi was very helpful when we checked in.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded Dec. 13, 2022
Dear 308nattawutr, Greetings from Holiday Inn Express Kuala Lumpur City Centre. Located in the heart of Kuala Lumpur, our location has easy access to most of the local attractions including the Pavilion shopping mall and the public transportation within a walking distance which makes it very convenient for our guest. We are pleased that we have made your first time visit to Kuala Lumpur a pleasant and memorable one. Warm regards, Damian de Costa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jasperho wrote a review Nov. 2022
11 contributions8 helpful votes
Checkin was fast. All the benefits were clearly explained during check in. Bedding and bath amenities are brand standard that you would expect from all holiday inn express and the room was clean. Noise insulation from the corridor and the road was below average. Vehicular noise can be heard even though my room was situated at a high floor. Guests along the corridor can be heard whenever they return or leave their rooms. Light sleepers may want to request for a room that’s situated further down the corridor and not facing Jalan Raja Chulan road. Breakfast is complimentary regardless of room type, there is a selection of bread and pastries, fruits, cereal and hot food available. Food offered gets the job done if you are in a rush, if not there are plenty of options around the property. Location of the property is very good. Within minutes of monorail station and Bukit Bintang by foot, where plenty of shopping is located.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Damian de Costa, General Manager at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Responded Dec. 13, 2022
Dear jasperho, Greetings from Holiday Inn Express Kuala Lumpur City Centre. Thank you for sharing your staying experience with us. We are glad that you have overall enjoyed your stay with us. As we are located in the heart of Kuala Lumpur, our location is convenient and easily accessible to the public transportation and most of the local attractions (including Pavilion Shopping Mall) within a walking distance. We look forward to seeing you again in the future. Warm regards, Damian de Costa General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$43 - US$56 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
383
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Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel (C̶$̶6̶6̶) C$48 - UPDATED 2023 Prices, Reviews & Photos (Malaysia) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Nearby attractions include Heli Lounge Bar (0.2 km), Kuala Lumpur Pub Crawl (0.4 km), and Ur-Mu (0.4 km).
What are some of the property amenities at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Conveniently located restaurants include Nipah, The Whisky Bar, and Beta KL.
Are there opportunities to exercise at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, Hindi, Indonesian, Turkish, Korean, and Malay.