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Waterfront Manila Pavilion Hotel & Casino

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Waterfront Manila Pavilion Hotel & Casino
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486 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Reviewed 11 November 2016 via mobile

The Manila Pavillion was the first hotel I stayed in Manila way back in 2004 & 2005.Amazing transformation since then!My recent visit was a very enjoyable experience,welcoming,friendly & efficient staff,very nice room & an extremely good buffet breakfast.I will definitely return

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Helpful?
Thank TonyKav
NKatipunan, AdministrativeOfficer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We are delighted to hear that you appreciated our staff, buffet breakfast, and the overall transformation of our hotel! We look forward to welcoming you again at Waterfront...

Copenhagen, Denmark
Reviewed 10 November 2016

The Manila Pavillon hotel is very close to the Intramuros old city and the Rizal Park. Makes it easy to walk to - and also to take a stroll along the Rojas Avenue. Many small restaurants where local dishes are in abundance.

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Helpful?
Thank Finnhugo
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your wonderful feedback and recognizing the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

Australia
Reviewed 6 November 2016 via mobile

Myself and my wife stayed two nights here, very helpful staff very accommodating to our needs and great breakfast buffet, Only issue for us was ( as non smokers) the cigarette smoke you could smell through out the hotel.

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Helpful?
Thank jaymz007
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us and for commending our staff, service, and buffet breakfast. We understand that some parts of the hotel smelled of smoke at some point during your stay although we are a non-smoking property. Please accept our sincere apologies for this....

Manila, Philippines
Reviewed 1 November 2016 via mobile

Accessible location. Few steps away from the LRT. Rooms are ok, with basic toiletries and beddings. Guests can enjoy free access to the gym and swimming pool. Near Luneta, Manila Ocean Park and US Embassy. Breakfast is OK but if you prefer to eat outside the hotel there are nearby fastfood and restaurants. Casino not too crowded.

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Helpful?
Thank MCamrel
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in providing your feedback and recognizing the value we created for you during your stay. However, may we ask how do you think we can further improve our buffet and our guestroom for them to stand out? Thank you so much for the valuable...

Oostvoorne, The Netherlands
Reviewed 25 October 2016

Stayed for a week for a meeting and workshop. Good food, excellent service, friendly very helpfull people AC was a little too dry. Within walking distance of attractions like the old city. A large shopping mall only a couple of hundred meters away

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Helpful?
Thank CaptKing
NKatipunan, AdministrativeOfficer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to provide your wonderful feedback and recognize the value we created for you during your stay. We look forward to the pleasure of having you back with us again soon!

Fort McMurray, Canada
Reviewed 12 October 2016 via mobile

My coworker from Canada Joel Pineda told me that he used to work before in this hotel. So I tourist from Canada decided to stay here with my girlfriend. The room was just right for 2 people space-wise, very clean and organized. One thing I noticed though that the bathroom tiles were slippery and the management should do something about...

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Helpful?
Thank 850kierans
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We are delighted to hear that you find our service and staff pleasant and accommodating. We are duly noting your suggestions of adding more rubber mats in our bathrooms and widening the Filipino food...

Richards Bay, South Africa
Reviewed 6 October 2016

Okay, I'm a bit sad writing this review because for the most part my experience was good, but a certain department ruined it for me. In general, the floors are lovely and my room was great...it was on the 19th floor and it had a great view of Luneta Park and the port, epecially at night with the beautiful lights...

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Helpful?
Thank markcG646GS
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel, and for complimenting our guestrooms and food. It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful, friendly and very obliging service at anytime. The...

Sydney, Australia
Reviewed 6 October 2016

From what I know this hotel has been around a long time. However, it has kept a lot of its antique heritage in the rooms. It needs upgrading. Though the lobby and the casino looks more modern, that doesn't reflect in the accomodation. The service was good and the location but in Manila there are a lot of new an...

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Helpful?
Thank andrelian2016
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time in writing your feedback and recognizing the comfort we provided you during your stay. Regarding our hotel facilities, it is our pleasure to inform you that we are in the final phases of renovating the entire property. However, the rooms we make available to...

Iloilo City, Iloilo City, Philippines
Reviewed 20 September 2016

It is accessible to several establishments and malls. I stayed on the 18th floor for a couple of days for a business trip and the accommodation was quite good. The rooms were clean, cozy, and has a good view of the city. However, one incident surprised me immediately after I checked in and went inside my room to prepare my...

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Helpful?
3Thank Kareen D
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for posting a review regarding your stay with us and for complimenting our location and the cleanliness of our rooms. It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful, friendly and very obliging service at anytime. The behavior...

Granger, Indiana
Reviewed 18 September 2016 via mobile

I was placed on the 8th floor and the room appeared worn and had a mold smell. Went back down and the upgraded me to the 17th floor- much nicer with carpet and seemed newer. It's an average hotel- my expectations for this type of hotel in Manila is higher.

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Helpful?
2Thank William A
NKatipunan, Administrative Officer at Waterfront Manila Pavilion Hotel & Casino, responded to this review

Dear Valued Guest, Greetings from Waterfront Pavilion Hotel & Casino! Thank you for taking the time to give us feedback about your experience in our hotel. We apologize for the problem you had on the smell of your room. This issue has been solved and rest assured that best effort will be done to avoid any recurrence. We look forward...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Manila Pavilion Hotel & Casino

Address: United Nations Avenue, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $88 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Manila Pavilion Hotel & Casino 3.5*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Agoda and Travelocity so you can book your Waterfront Manila Pavilion Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Manila Pavilion Hotel Manila
Waterfront Manila Pavilion Hotel And Casino
Hotel Style:
#3 Casino Hotel in Manila
#11 Spa Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Manila Pavilion Hotel & Casino staff and other travellers.
5 questions
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Cavite City, Philippines
1 month ago
Bulacan Province, Philippines
6 months ago
Bacoor, Philippines
10 months ago

See all questions (5)

Questions? Get answers from Waterfront Manila Pavilion Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“as high up as possible to avoid the busy manila street noise”
 of 5 bubbles darrens456, 21 Dec 2016 | Read review
“above the 17th floor”
 of 5 bubbles CaptKing, 25 Oct 2016 | Read review
“Ask for the odd number rooms”
 of 5 bubbles markcG646GS, 6 Oct 2016 | Read review
“pay more for best views, i guess”
 of 5 bubbles H5314DHjens, 1 Jul 2016 | Read review
“for these prices, try to get a hotel room at a different 4 star hotel for the best quality room”
 of 5 bubbles darrens456, 30 Jun 2016 | Read review
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