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Pan Pacific Manila

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Pan Pacific Manila
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1,125 Reviews from our TripAdvisor Community

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Showing 841: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Our experience was great. We had so much fun and rest. The hotel is at the heart of the city so everything is accessible. Hotel staffs are friendly. We recommend it to families and friends. We're thinking of coming back again.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank 326msl
Reviewed yesterday NEW

My family booked a reservation the same day and stayed almost a week at this hotel in December. We moved from a different hotel because of the bad service and filthy rooms we endured overnight. Pan pacific saved us from that terrible nightmare in exchange for a wonderful week experience. Lovely and very friendly staff. Delicious buffet breakfast. Lots of...

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Helpful?
Thank KG-Wili
Quezon City, Philippines
Reviewed 2 days ago NEW

Check in to check out was a delight. Welcome drinks right after check in. We forgot to book the room with breakfast and upon inquiry it was 50% off the regular price which was a steal considering it had one of the best selections for buffet breakfast in Manila. Location was perfect. Near the airport and walking distance to the...

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Helpful?
Thank eriksgv
Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

We stay for 2 night.There is some hiccup on my last hour of stay.Key card no more access at 8am, even we haven't checkout and not 12pm yet.The Butler who assist us to open our room looks so rude and seems we owe him something.Fresh brewed coffee during breakfast take too long, we left not having our second cup.

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Helpful?
1Thank Mr D
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing valuable feedback. We are glad to know that despite some hiccup near your departure we were still able to provide you a memorable hotel experience deserving of a 4-star rating. We took note of concerns and rest assured that...

Reviewed 6 days ago NEW

So to start I've been here before and my visit then was excellent. There wasn't a single bad comment I could have made. A year later though, it's a different story. I'll start with the good. The room was spacious and clean. Housekeeping did a great job cleaning the room every day as well. The butler and reservation staff (especially...

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Helpful?
1Thank Brian H
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear value guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing your valuable feedback. We regret to know that there are matters that may have caused inconvenience during your recent visit with us. We have duly noted your concerns regarding the pizza, the letter from the cashier and the delay...

Honolulu, Hawaii, United States
Reviewed 6 days ago NEW

Another great stay at a very good hotel. I always enjoy my stays here, never had a bad experience. The service from the staff is always so welcoming and friendly. The room was great, the bed and the pillows are the best. The breakfast is always so very good, great selection of food and very tasty. I will definitely return...

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Helpful?
1Thank DERRICK U
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for providing valuable feedback. We are delighted to read that you truly enjoyed the service provided by our Butlers and the space and modern comfort of our facilities. Thank you for supporting our hotel and our Brand, I am really glad...

Port Moresby, Papua New Guinea
Reviewed 6 days ago NEW

Philippine people are known for their hospitality, however the hospitality one gets at Pan Pacific is beyond any body imagination. Excellent rooms, staff, breakfast and other amenities. I have been staying here for last 6 years and just cannot think of staying anywhere else. My home away from Home We have had company conference today in this hotel and all...

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Helpful?
Thank VISHAL G
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for recognizing the value we created for you during your stay. We are absolutely delighted to read that we truly created a memorable experience for you and that you truly enjoyed our genuine hospitality and the engagement offered by our Butlers....

Roskilde, Denmark
Reviewed 1 week ago

Very nice hotel. One of the best i stayed in. Staff very friendly and super good service. The breakfast is good. I enjoyed the sky lounge and the roof top garden. Pool area is nice. Good cocktails. Central location in Malate. Would love to stay here again.

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Helpful?
Thank Joel R
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for electing to stay with us and for recognizing the value we created for you during your stay. We are delighted to know that you had an amazing hotel experience (One of the best!) and that you truly enjoyed our modern comfort and excellent Butler service. Thank you...

Brisbane Region, Australia
Reviewed 1 week ago via mobile

I previously reviewed the Pan Pacific Manila in October 2015 as Doubleu Doubleu with the heading as "WOW!" yet stated in that review that I'd probably not return. Well guess what? Unlike MacArthur, not only did I return to the Philippines, I've grown to appreciate some "Pan time" during each subsequent trip! The staff are welcoming, efficient in most areas...

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Helpful?
Thank WillW63
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you electing to stay with us again and for recognizing the value we created We are absolutely delighted to read your AMAZING feedback and to know that we are able to create a memorable hotel experience. We do agree with you that even little things makes lasting impression. We...

Corona, California
Reviewed 1 week ago

Hotel staff are incredibly super nice! Room very spacious! Bed very comfortable & very clean! Hotel is in great location! Everything you need seem to be around the hotel so very very convenient!!! Stayed in the hotel for the last 3 years now and it feels like the 1st time experience in the hotel. Fantastic view on Manila Bay and...

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Helpful?
Thank rmdequit
Steph C, Public Relations Manager at Pan Pacific Manila, responded to this review

Dear valued guest, Mabuhay and Greetings from Pan Pacific Manila! Thank you for your loyalty and for recognizing the value we created for you during your stay. We are absolutely delighted to read your AMAZING review and to know that you had a memorable hotel experience with us. We are glad that you enjoyed the modern comfort of our facilities,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more   less 

Additional Information about Pan Pacific Manila

Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Price Range: $163 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Manila 5*
Number of rooms: 236
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Orbitz, Travelocity, Hotels.com, Expedia and Jetsetter so you can book your Pan Pacific Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Manila Hotel Manila
Manila Pan Pacific
Hotel Style:
#1 Luxury Hotel in Manila
#1 Business Hotel in Manila
#2 Romantic Hotel in Manila
#2 Family Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Manila staff and other travellers.
16 questions
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1 month ago
Folkestone, United Kingdom
1 month ago
Lae, Papua New Guinea
5 months ago

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Questions? Get answers from Pan Pacific Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room needs more cleaning as there is a stain on the carpet floor, and bath tub have hair...check room 1507.”
 of 5 bubbles 326msl, 22 Feb 2017 | Read review
“Rooms with a view of Manila Bay get to view the world famous sunset.”
 of 5 bubbles eriksgv, 21 Feb 2017 | Read review
“Get an executive room with a Jacuzzi if possible. Not all of them have it but they are really nice.”
 of 5 bubbles brianhD7125RL, 17 Feb 2017 | Read review
“Every room is an excellent one, I really don't have any particular choice”
 of 5 bubbles vishalg361, 17 Feb 2017 | Read review
“Try to get an executive room, nice view of the city and spacious rooms”
 of 5 bubbles swedeniloilo, 13 Feb 2017 | Read review
5 of 5