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Riviera Mansion Hotel

Asia TravelUS$32*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$37*
US$32*
Great Deal
US$35*
US$37*
US$32*
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241 Reviews from our TripAdvisor Community

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Showing 167: English reviews
toronto
Reviewed 20 October 2013

I have stayed here many times, I enjoy my stay but I must say , no free wifi is a problem for me, the free wifi in lobby is hit and miss and its too crowded with others wanting the same . the rooms are nice and quiet. and in area close to mall

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Helpful?
Thank fishmanToronto
qc
Reviewed 11 October 2013

Stayed there for 2 days and i have really no complaints except the room service and the cafe. First morning, i was the first at the cafe and ordered my breakfast. The lady asked me what i wanted and i said bacon and the eggs scrambled. After about 10 minutes breakfast arrived but it was ham and the eggs were...

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Thank theneos
Manila, Philippines
Reviewed 7 September 2013

+Good rooms +Budget friendly +Standard service +Good water pressure +Abundant hot water +Good fixtures +Great location +Fast check in/out +Very flexible cancellation/change policy +Good CS from F.O. manager -Small bed -About 90% of my requests were not granted :( -Bed sheet and setup is outdated. Most hotels are using comforters already. -TV from 1990's -Elevator is small and VERY slow!...

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2Thank McCoy14
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Thank you for taking the time to give us a review and for giving us all those pluses. Some tips regarding the negatives for your future stay: 1. Small beds - We have different bed sizes for different needs. Deluxe rooms come with a standard-sized double bed. I would recommend getting the Premier room for less than $7 more per...

Stockholm, Sweden
Reviewed 21 August 2013

The hotel is located infront of the Casino Filipino, Mabini street and nearby Robinson Plaza. Lots of vendors outside the hotel. The hotel have small crouded lobby and only one soffa and one bench to set down. I think because of the internet that only free in the lobby and 100 pesos per hour in the rooms and no breakfast...

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Helpful?
Thank MariaEllina P
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

On behalf of the Front Office staff, thank you for your kind words. We hope to see you back at the hotel. If the lobby is full, you may relax inside the Cafe Bar Restaurant just beside the lobby. Hi speed free internet is also available there and there is no need for you to order food. I hope that...

Dhaka City, Bangladesh
Reviewed 4 July 2013

Large clean room and bathroom. Very generous front desk. Sorry that I forgot the name of the lady of the front desk who upgraded my room in the higher floor which had partial ocean view, She also provided me lot of information regarding the area and many other things (it was my first visit in Manila). Set breakfast menu was...

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2Thank Revel12
Manila, Philippines
Reviewed 15 June 2013

Pros: Central location- nearby Robinsons Place Ermita (where you can do your shopping, grocery, dine, escape abit from the hot and humid weather); Nice and friendly staff (we asked for a nice extra room for my mom and sister and they did gave us one), affordable rooms, good airconditioning. Cons: (Unbelievably) slow elevators- its so slow that its faster to...

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4Thank Chris T
Aspen, Colorado
Reviewed 17 May 2013

On the plus side: friendly staff provides great service. Nice bathroom with plenty of hot water in the basin and shower. In room safe. lots of storage. Kettle. Negatives: Outdated business model not providing any drinking water and charging for Wifi. complimentary breakfast is small and bland. Other than Robinsons, the neighborhood consists of KTVs and money changers. As a...

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Thank mtnhiguy
London, United Kingdom
Reviewed 11 May 2013 via mobile

I reviewed this hotel, positively, about 18 months ago but returned and had a far worse experience. We had a one night stop over with a very early morning flight, so picked somewhere familiar to get a bit of food and a few hours sleep before departing at 3am. Baggage and reception staff did well, they were polite and helpful....

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Helpful?
Thank PeterJohnCotton
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Dear Sir, I sincerely apologize for the incident. I have looked into it and have found out that it was due to some new kitchen staff who may be lacking a bit in the common sense department. Excellent customer service is our passion and this was certainly a lapse in judgement. Thank you for bringing this to our attention. Rest...

Zurich, Switzerland
Reviewed 11 April 2013

We stayed at the Riveria for a total of 5 nights during our two week stay in the philippines. We enjoyed every bit of it. The rooms were very clean and spacious with a large bathroom. You can reach Robinson Plaza (which is a big mall) within a 5min walk from the Hotel. The service is fantastic and the staff...

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2Thank Jochey
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Glad you enjoyed your stay. Hope to see you again.

Orlando, Florida
Reviewed 13 March 2013

The room I stayed in was large, clean and most things worked as expected. Bathroom was large with excellent hot water from the shower. Unfortunately there was no deadbolt on the door nor did the security chain work - it was too short and could never have worked. Bed was comfortable with nice sheets and covers. Staff were friendly and...

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Helpful?
1Thank alkonost45
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Thank you for your feedback. We currently offer free hi speed internet for your mobile devices and laptops at the lobby and coffee shop area. More areas will follow in the near future. I apologize for the inconveniences you had encountered during your stay. We will definitely look into these concerns.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Riviera Mansion Hotel

Address: 1638 A Mabini Street, Malate, Manila, Luzon, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: $53 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Mansion Hotel 3*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#9 Best Value Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Mansion Hotel staff and other travellers.
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Questions? Get answers from Riviera Mansion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean & Tidy ”
amleshd, 11 Jan 2017 | Read review
“Quiet considering the location.”
mariopD2101KH, 14 Dec 2016 | Read review
“Pilipino are generous, but its up to you..”
, 16 Nov 2016 | Read review
“Early check-in is 6am, check-outs at 12 noon.”
Joecastro, 14 Nov 2016 | Read review
“I'm in the 8th floor and i have no views, i can only see wall from my window.”
V1882QPmichaels, 16 Oct 2016 | Read review
5 of 5
Asia Travel
US$32* /night
View Deal
Expedia.comUS$35
TripAdvisorUS$32
Booking.comUS$37
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*Disclaimer
Prices are for 1 room, 2 adults
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