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Eastwood Richmonde Hotel

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350 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Cainta, Philippines
Reviewed 27 February 2016

I felt like rich staying at Richmonde Hotel in Eastwood. The room is beautiful, the view outside from the room was splendid, but most of all, the bed was so comforting such that you do not want to get out of it once you are in. The bathroom set up is very nice, the bath tub was enticing.

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Helpful?
Thank Ares A
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear Ares A, We are happy to hear that you had a very comfortable stay with us. It is our pleasure to make our guests feel like royalty through our best value services and facilities. We look forward to welcoming you back again in the future. Sincerely, Jun Justo Resident Manager

quezon city
Reviewed 26 February 2016

We got a Junior Suite for 2 days for our wedding preps and to go home to after the wedding. The floor carpet stinks by the way, when we checked in we had to call room service to do something about it and they only spayed air freshner to mask it. Guess what we did on our wedding night? the...

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Helpful?
Thank shinin_girl
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear shinin_girl, Thank you for your review. We have made a thorough investigation of your complaint and unfortunately, because we do not have the complete details of your stay, we have yet to reach a conclusion as to what happened during your stay. We would greatly appreciate if you can contact us directly so you may provide us with more...

Reviewed 23 February 2016

We immensely enjoyed the experience due to Eastwood Richmonde's good location, accommodating staff, and nice hotel facilities. We hope to be back soon! Cheers! :) What made it enjoyable too was the view from our hotel room.

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Helpful?
Thank Gavin B
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear Gavin B, Thank you very much for posting a review of our hotel. We are very delighted to know that you enjoyed your experience with us, especially liking our location and room view, staff, and hotel facilities. We look forward to seeing you again soon! Sincerely, Jun Justo Resident Manager

Cebu City, Philippines
Reviewed 23 February 2016

I think the stay overall was okay. I mean there were no major negatives nor positives. Good things: - Room is large. - Room is clean (minus that the room is old...but clean for it's age) - They have a bath tub - It is conveniently located next to Eastwood Mall. Negative things: - Check-in is a hassle. They make...

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Helpful?
Thank arakan2016
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear arakan2016, Thank you for sharing your review of our hotel. We are glad to hear you found our rooms clean and spacious and that you liked the bathtub in the room and our hotel’s direct access to Eastwood Mall. We also appreciate your comments to help us improve our services. The hotel follows the industry’s standard check-in procedure to...

Las Pinas, Philippines
Reviewed 5 February 2016

The hotel has an access to a mall and a supermarket. The room is big enough for two, clean, with comfy bed, refrigerator, coffee maker and complimentary bottled water. Overall, the stay is satisfactory but we suggest that they improve the food choices they offer for the breakfast.

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Helpful?
Thank chicveck
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear chicveck, We greatly appreciate your review of our hotel. We are glad to know that you liked our convenient location, as well as our rooms and amenities. As we are continuously improving our products and services, your suggestion to enhance the choices at our breakfast buffet has been duly noted. Hopefully you will have a more enjoyable breakfast on...

Quezon City, Philippines
Reviewed 24 January 2016 via mobile

We stayed here for the wedding of my sister. The staffs were really nice and very prompt when we have requests. The room was very spacious and has the nice view of the city. My parents also enjoyed the breaksfast buffet. Overall we have a wonderful stay at the hotel.

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Helpful?
Thank infinite_7
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear jerai, We apologize for the inconveniences that you and your group experienced during your stay. Indeed, we understand how frustrating it is to have to wait to go up to the guest floors, however, your claim that our Front Desk was left unmanned for “an hour” at 4:00 AM is quite serious and we doubt that it was this...

Oahu, Hawaii
Reviewed 16 January 2016 via mobile

We stayed there for 3 days while we were in town renovating our Eastwood condo. I guess it was just average for the price we paid, but it was convenient to our condo on Orchard and shopping, restaurants and bars. The room was ok, but on the 33rd floor there is a certain stench that we could not place, sort...

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Helpful?
Thank Lisa P
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear Lisa P, We appreciate your review of our hotel and we sincerely apologize for the inconveniences you experienced during your stay. It was unfortunate that we had some technical issues with our sewer last December, but this matter has already been rectified. We also hope you understand that due to high occupancy at that time, it was difficult to...

Manila, Philippines
Reviewed 13 January 2016

just about a week ago, my friend rented some rooms in this hotel in preparation for her wedding. one of the rooms was assigned for the bridesmaids, which i am part of, and i (actually we) felt that the service given to us su**ed! first, they were leaving the reception area with no representative. one bridesmaid arrived around 4:00 in...

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Helpful?
Thank jerai
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear jerai, We apologize for the inconveniences that you and your group experienced during your stay. Indeed, we understand how frustrating it is to have to wait to go up to the guest floors, however, your claim that our Front Desk was left unmanned for “an hour” at 4:00 AM is quite serious and we doubt that it was this...

Quezon City, Philippines
Reviewed 27 December 2015

My family recently spent our Christmas holiday at Richmonde, 3 days and 2 nights, and we were not very impressed with the overall experience. Cons 1. The lobby is quite warm upon entrance. 2. Concierge desk could be friendlier. Maybe it was the holiday buzz, but I could tell some ladies weren't having a great day. 3. The 3rd elevator...

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Helpful?
Thank Melissa F
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear Melissa F, We greatly appreciate your very detailed review of our hotel and your constructive comments on our facilities and service. Although your “cons” outnumbered your “pros” we are glad to know that your experience with us was still a positive one. We, the hotel management and staff, sincerely apologize for the inconveniences you and your family experienced. It...

General Santos, Philippines
Reviewed 18 December 2015

We stayed for two nights in this hotel. We checked in late and we're really tired, hoping to get our booked room(online booking) quickly. To our dismay, we were informed that we were not booked and was informed that it was only a reservation.( I suggest that you directly place your booking in their hotel to avoid this problem. Booking.com...

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Helpful?
1Thank carbykin
RHManagement, Manager at Eastwood Richmonde Hotel, responded to this review

Dear carbykin, Thank you for sharing your experience with our hotel. We sincerely apologize if you encountered some inconveniences. There are multiple online sites and platforms available to make bookings easier, especially for overseas clients. Each website has its own policies and procedures regarding reservations and payments. While Booking.com requires credit card details upon reservation, the site does not take...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The second Richmonde Hotel brand rises at the heart of Eastwood City, the first urban community east of Manila developed by leading real estate developer Megaworld Corporation. Bearing the name of this pioneering live-work-play enclave, Eastwood Richmonde Hotel completes the township's mix of office and recreational establishments and answers the lodging needs of business and leisure travelers in the metropolis, not to mention the hotel requirements of residents and corporations in the locality. ... more   less 

Additional Information about Eastwood Richmonde Hotel

Address: 17 Orchard Road, Eastwood City | Bagumbayan, Quezon City, Luzon 1110, Philippines
Region: Philippines > Luzon > Metro Manila > Quezon City
Price Range: $115 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwood Richmonde Hotel 4*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Quezon City
#6 Luxury Hotel in Quezon City
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Questions & Answers

Here's what travellers have asked, with answers from Eastwood Richmonde Hotel staff and other travellers.
3 questions
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3 months ago
gold coast
over a year ago

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Questions? Get answers from Eastwood Richmonde Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No preference”
bkb1964, 30 Mar 2017 | Read review
“Ask for fountain view (they never gave it to me though being a corporate customer)”
InsightSuite, 12 Feb 2017 | Read review
“I guess rooms not near the fire exit have a better view”
PrincessMolleno, 30 Jan 2017 | Read review
“One-Bedroom Suite is ideal for a family”
Alberto-Megaworld, 11 Jan 2017 | Read review
“Good if are working in Eastwood.”
746shivama, 18 May 2016 | Read review
5 of 5